Dubai Hotel Guide - Al Nasr Leisureland hotels in Dubai, United Arab Emirates.

"Good "

".I wanted to share feedback regarding my recent stay at your property from April 9th to 16th. I have stayed in the UAE multiple times, and interestingly, during this trip I stayed at Hyatt properties in different locations—including Dallas and Oman—and was assigned Room 616 each time. My stay at your Grand Hyatt property was overall excellent, and I truly appreciated the service and experience provided. However, I would like to raise a concern regarding a billing matter. I was charged AED 700 for a couple of laundry shirts, which I found to be quite high. Given the broader challenges affecting the region, I had hoped for a more considerate approach. Additionally, at the time of checkout, I specifically asked the front desk if there were any outstanding charges on my account and was informed that there were none. It was therefore surprising to see that three days later, my deposit was released with a deduction for the laundry charges. I would appreciate clarification on: Why this charge was not communicated at the time of checkout Whether there is any flexibility regarding this charge I want to reiterate that my stay was otherwise very pleasant, and this feedback is shared in the spirit of transparency and improvement. I look forward to your response."

"Clean room very good, curteous staff"

"Breakfast is very limited with no variety like before ,no airport shuttle "

"Clean room, courteous staff. However, drastic cut down on amenities (no dental kit, no bathrobe, no additional towels). This is unprecedented and surprising for Hyatt. "

"We needed to catch an eight am flight which meant we needed to get to the airport by 6am. Staff told us to take the train that it was quicker. Google said it was 25 min drive by uber. Turned out the mall was closed so couldn’t get to metro train. There was no shuttle we spent 15 trying to find exterior entrance to metro. Couldn’t find it. Uber only took ten min to get to airport. "

"Good"

"great"

"Everything was throughout to ensure guests felt seen and comfortable. I would recommend and stay at this hotel again and again. From the moment you enter the property you felt the love. "