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"Always a clean and safe place to stay"

"Elevator being out while people were in town for a concert was kind of a difficult situation but not a bad stay"

"The room was disgusting. Stains on the bedding, the walls, the floors, everything. There were bugs, dead and alive throughout the room. If you try to inform the staff of the multiple issues they will brush it off and say “oh the maids are usually great”, truthfully the room looks like it hasn’t been cleaned since the hotel originally opened. Definitely not a clean or safe environment."

"Breakfast staff was outstanding, daytime front desk team was great, nighttime not so nice. "

"Check in time is 4pm, we showed up at 3:50pm to be told the room wasn’t available yet. The front desk staff were rude and dismissive. We weren’t able to get our room until 5:21pm."

"There was stuff all over the walls and doors and needed to be wiped it was not stains. The bathtub was disgusting. The bathroom door didn’t even shut."

"Everything in the room felt damp and the room smelled like mold. Our stay was nonrefundable but we ended up leaving anyway. Absolutely horrible."

"I booked this room to stay after a concert so we didn’t end up arriving until after midnight, we arrived to a puddle of water on the floor in front of the fridge along with what appears to be animal feces of some sorts. We were tired, didn’t even have the energy to deal with it and knew there weren’t other rooms available anywhere in town, and went to sleep. Told the desk the next morning. The staff was very sweet. I would’ve enjoyed my stay much more if I hadn’t walked into that. Made me feel gross and like I was ready to get up the next morning and leave."

"Hotel was gorgeous and the staff were extremely helpful and everyone was super polite!"