Alaminos Hotels

"The housekeepers were honest. I forgot to lock my safe, my money and jewelries were left untouched. The Chef (owner?) was very nice and gave us some recommendations for places to visit"

"Excellent"

"The rooms were spotless and the staff was very friendly the breakfast was very good and the service was excellent "

"Great breakfast "

"Olga was very welcoming, accommodating and gave us recommendations for restaurants. The room was as pictured on the website. We enjoyed the breakfast which was included in our stay. The number of options available was amazing! The only drawback was the gravel parking lot with potholes and a slight moldy smell in the bathroom. The hotel is also located in a great location within walking minutes from numerous restaurants and the beach. "

"Perfect "

"The room was in a great location. A good breakfast. Nice stuff "

"Staff was very welcoming and helpful. Rooms were clean, well equipped and quiet. "

"We had a bit of a bumpy start eith reception after arriving in the evening to what was a note saying back in 20 mins ehich wasnt the case. However the following morning we went to mske a complaint. We spoke to Jimmy who is by all means the Chef. He was absolutely amazing he got straight on the case and then spoke to Elena the reception manager , who again did everything to rectify isdues. When we arrived in our room we had no towels, no remote and no hairdryer which they do have at reception if you cant find one in your room. I can honestly say without Jimmy and Elena i eould have rated this possibility 3 stars but the customer service thry gave and the above snd beyond , i believe they deserve 5 star review. They are the absolute foundation of the Roseum. The cleaners the room was well kept snd clean. The hotel itdelf was very nice snd food was plentiful and sgain nothing was too much when asked to cook. We were also given a bottle of wine as an apology. Thankyou so much for turning our stay around completely Elena and Jimmy xx"