Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
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Reviews of Gold Island Selected Hotel

5 out of 5
Gold Island Selected Hotel
Fugla Mah. Gölcük Cad. No: 27, Alanya, Antalya

Reviews

7.6

Good

Rating 10 - Excellent. 34 out of 91 reviews" "
Rating 8 - Good. 27 out of 91 reviews" "
Rating 6 - Okay. 17 out of 91 reviews" "
Rating 4 - Poor. 8 out of 91 reviews" "
Rating 2 - Terrible. 5 out of 91 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

sarah

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Lovely hotel. Clean, friendly staff, food delicious.
Stayed 9 nights in Jun 2022

6/10 Okay

Amer

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Like: - food - clean Dislike: - agressive staff - Bad alcohol
Stayed 8 nights in Oct 2021

8/10 Good

Rachid Rafic

Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property and location is absolutely beautiful. However we were disappointed and frustrated during our check in process with the front desk young lady who couldn't answer most of our basic questions, and at the end gave us totally wrong information about resort operations hours, access, etc. In contrast, the public relations lady (we believe her name was Gulnara) was extremely helpful and went out of her way to help us with Covid test related issues, as well as other things.
Stayed 2 nights in Jun 2021

4/10 Poor

Omid

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Inter net it was very slow a
Stayed 1 night in Sep 2020

4/10 Poor

Cilliers

Disliked: Cleanliness, staff & service
Don't waste your money
I'll start by saying that this property is not 5 stars, maybe 4 at best. My major issue was with my room. I had booked a swim up room (at a premium) but only once we got there realised we were given the superior room instead. I asked reception why I had the wrong room and was told there was a problem with the hot tub and we will have our room correct room by 10am the next day. The room was not yet ready and I contacted Hotels.com directly to assist me. Gold Island told Hotels.com that the room was ready and they are waiting for us at reception this was at 12:30. At reception they informed us that the room will only be ready by 3pm.when the room was finally ready at 3:30pm it was very small and did not contain a hot tub as expected, we decided to just go back to the first room as we would rather just try and enjoy our holiday instead of going through any more of this back and forth with the hotel. The staff at reception also promised us a special gift for the honeymoon to apologise for the inconvenience, unfortunately we neever received anything. All in all a very average hotel with a very short entertainment schedule. The only possitive is the service from the entertainment and wait staff. I expect we would have received similar service and quality of food for a third of the price at the other hotels in the area.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is set on a peninsula which means that there is a lot more space than the other hotels in the bay. We stayed in B Block which we found less busy than A Block. It took us 2 days to realise that there was a separate restaurant and beach in B Block which were much nicer than the main hotel. Food is good and plentiful and there is lots to do on site
Stayed 5 nights in Jul 2019
Response from mine on 21 Aug 2019
Thank you very much for your kind feedback. Best wishes.

10/10 Excellent

Dianafeghaly, Anfeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the overall experience was excellent more than we expected!! the staff were amazing and very helpful. big thank you for Youssef one of the staff who is really a hard worker with outstanding personality.
Stayed 7 nights in Oct 2018
Response from Mine on 3 Mar 2019
We are happy to see your high rate, Mr. Olexandr. Thank you very much for your feedback. Regards,

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and beautiful hotel
Stayed 7 nights in Aug 2018
Response from Mine on 29 Aug 2018
Thank you very much.

10/10 Excellent

lida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Friendly
Beautiful hotel Staff for the most part very friendly Food was very good too, we will come back for sure Recommend it for anyone
Stayed 6 nights in Aug 2018
Response from Mine on 29 Aug 2018
Thank you very much.

6/10 Okay

Dee, Uk

It's not a bad HOTEL
It's an alright hotel the room was OKAY the beach is near location of the hotel is alittle bit awkward to get to by walking
Stayed 1 night in Sep 2017

2/10 Terrible

Shaalan , Is

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad experience
I don't recommend anyone to go there,they even don't have A.C

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad hotel
The worst hotel i had been visited in my life, the staff are very rude and impolite, they don't have A.C as they said, the owner tries to decrease his costs even it will effect the quality of services, only the good thing was the guy of the aqua water

10/10 Excellent

yanika, montreal., qc

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel is wonderful., food is amazing., very clean!
Very nice place with pillow menu., comfy and clean rooms., amazing food and helpful staff;)

10/10 Excellent

burnzie , north east uk

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
First impressions
First room was filthy but a quick trip to reception rectified that 2nd room was cleaned from top to bottom before we entered. Head of housekeeping advised that room checking before guests arrived would be a priority. 2nd room was fab. Spacious and airy. we had an island room well worth the extra £ for this room. Your own garden with sunloungers and a fantastic sea view. The island rooms are very quiet and the only people you see are housekeeping or fellow guests of the island rooms The main hotel the pic you see on websites is amazing and is only a two min walk from island rooms. The main part houses the restaurants and main amenities the bar in the main block is fab. Huge measures on the spirits. But don't ask for a mojito they don't make them and when they try they are yuk !! The food is fine something for everyone. Check out the outside area next to main dining hall they have roast chicken , kebabs and various other things on different nights. Pool bar cocktails are yuk! But the beer and the food are great plenty of choice. The wraps and crunchy chicken ( tastes like KFC ) the pool is amazing. Plenty of sun beds around it. There are 3 beaches one is shared with another hotel but still loads of room. The one next to the amphitheatre has disabled section which is rails around loungers to allow people to access the beds and a walkway right along the beach for wheelchairs. There is also a couple of water slides next to this beach.
Main pool
Main pool at night
Looking from pool bar across bay

8/10 Good

Jack, england

Liked: Staff & service, property conditions & facilities, room comfort
great
Stones throw to all facilities, very friendly, kind and helpful staff. If you are to book this hotel I would recomend booking a room in Block A due to it being the main block and closer to everything aswell as having a 24 hour bar. (the hotel consists of two blocks. Block A & block B) Food was outstanding so much variety. was a very good 8 nights I spent at gold island.
Dear Jack, We appreciate for sharing your SENTIDO Gold Island experience with your precious review. We are glad to know you are satisfied with our services and staff. We are looking forward to see you soon.

8/10 Good

Vitalina

Liked: Cleanliness, property conditions & facilities
Response from Mine on 18 Jul 2016
Kære Gæst, Mange tak for Deres venlige feedback. Vi ønsker at se dig her igen. Med venlig hilsen,

10/10 Excellent

mick, north east england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay. Staff very pleasant and polite
Welcomed at the hotel door by a very pleasant member of staff, as all the staff were. The hotel is set in a great position with its own beach. Plenty of sunbeds around the pool and beach areas meaning we never had to search long for one. Food was a good standard with plenty of choice. Ate at the Italian restaurant and had a fantastic meal. Will be looking at going back again in the future.
Response from Mine Sonmez on 25 Mar 2016
Dear Guest, Thank you for taking the time to share your feedback. I appreciate your comments regarding our colleagues, location and restaurant. We certainly look forward to welcoming you back in the very near future. Sincerely,

10/10 Excellent

Ramazan

Stayed 10 nights in Aug 2022

8/10 Good

Servet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bra
Stayed 8 nights in Aug 2022

4/10 Poor

muammer

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Alert Dont go here
I dont know how they get 5 stars but quality is 3 star no more then that for sure first animation shows sucks the guy they pick for show so amateur and creepy i was so excited to try different taste of food but big disappointed none had flavour just plain and our room supposed to be in circle building with see view they take as other building which is no view nothing only good think we were happy their workers was kind and helpful i wont recommend to anyone of my friends or family this hotel big disappointment waste of money
Stayed 4 nights in Aug 2022

10/10 Excellent

Bahar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

8/10 Good

Jani

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Kai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel zeichnet sich durch eine geschmackvolle Architektur und Einrichtung aus; Strände sind unmittelbar zu erreichen; die Bucht bietet gute Gelegenheit zum Schwimmen; das Personal ist professionell und zuvorkommend.
Stayed 2 nights in Apr 2022

10/10 Excellent

Ugur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

6/10 Okay

Muhammet Melih

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2021

2/10 Terrible

Hatice

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2021

8/10 Good

Ahmet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel genel olarak çok güzel ama yiyecekler yetersiz 5 yıldızlı bir otelde yiyecek çeşidini daha fazla beklerdim. İçecekler kalite olarak vasat durumda öyleki otelde midemiz bozuldu 4 arkadaş dönüş yaptık yine aynıyız. İçecek kalitesinin bu kadar kötü olması benim nazarımda kötü bir görüntü verdi. Starbucks
Stayed 2 nights in Jul 2021

8/10 Good

Murat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locatie was top. Mooie stranden en zwembaden echte aanrader. Vriendelijke personeel ben echt tevreden
Stayed 9 nights in Jul 2021

10/10 Excellent

Hüseyin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yarımada üzerinde bulunan muhteşem bir otel
Sıradışı mimari Gözalıcı doğa Akdeniz’ in turkuaz suları ile çevrili muhteşem bir yarımada üzerinde Büyüleyici manzara
Stayed 4 nights in Apr 2021

8/10 Good

Enver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr Gut
Stayed 1 night in Mar 2021

2/10 Terrible

S.D, Sverige

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fick betala 245€för en bungalov bakom poolen, lukten, ljudet från aircondition var så högt. Inte ens filten som vi skulle ha som täcke kändes ren, bruna fläckar. Har nog aldrig sovit i ett så dåligt rum. Vad jag förstår har detta hotell väldigt många olika standard på deras rum.
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service
Franchement c'est le pire hôtel que j'ai fais horrible
Stayed 7 nights in Oct 2019

6/10 Okay

Mirnesa

Travelled with family, Travelled with family and small children, Travelled with partner
Møkete ikke så god mat stressende og lite blie ansatte IKKE ALLE beliggenhet osv.!!
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 7 nights in Sep 2019

6/10 Okay

Bilal

Liked: Room comfort
Disliked: Cleanliness, staff & service
Keine 5*, für >160€/ Nacht zu teuer.
Leider nicht sehr ordentlich Service des Hotels lässt auf jeden Fall sehr zu wünschen übrig. Strand ist super, ansonsten keine 5* würdig. Sauberkeit war fürchterlich. Zum Essen stand wenig zur Auswahl. Loben muss man jedenfalls das Abendprogramm das war immer abwechslungsreich und super.
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lage des Hotels ist super, direkt am Strand. Wir waren sehr zufrieden. Wir haben soo viele neue Menschen kennen gelernt. Das Animations-Team, „Rubi, Carlito, Burhan, Zafer, Nika und weitere“, haben immer für gute Stimmung gesorgt. Service vom Servicepersonal „Tugay, Tayfun, Mehmet, Serkan, Ramazan und viele weitere“ war sehr gut. Sehr höfliche und gute Personen. Der Nachtchef Gürkan hat immer Ausschau für die Ruhe im Hotel gehalten und ist sehr hilfsbereit. Empfehle ich weiter!‘
Stayed 13 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout était très bien sauf la nourriture qui n’était pas à la hauteur d’un 5 étoiles. Certes, il y a beaucoup de choix mais devrait être amélioré niveau du goût.
Stayed 11 nights in Aug 2019

10/10 Excellent

Faruk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mükemell.
Her yönüyle harika bir hotel. Çok meönun kaldım.
Stayed 2 nights in Aug 2019
Response from mine on 19 Aug 2019
Teşekkür ederiz güzel düşünceniz için, Faruk bey. Yine sizleri ağırlamak isteriz. Saygılarımızla,

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
ilmastointi ei pelannut. vaihdettiin kerran huonettakin ja sama ongelma.. lapsi sairastui ilmastointi laitteen takia päivä alanyassa sairaalassa...
Stayed 11 nights in Jun 2019
Response from mine on 19 Aug 2019
Dear Guest, We are sad to hear about this.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Die Ferien waren schön. Das Zimmer war sehr gut und sauber. Das Essen war auch toll mit einer schönen Auswahl. Das Personal war mehr oder weniger gut, freundlich jedoch das männliche Personal war für meinen Geschmack manchmal aufdringlich (Handy genommen und Telefonnummer eingetragen obwohl man nicht danach gefragt hat.) Das Animations Team war immer aufgestellt und super freundlich. Die Wifi Verbindung war eine reine Katastrophe. Bin nicht der Typ der die ganze Zeit am Handy sein muss, jedoch wäre ich froh gewesen ohne Probleme ins Internet zu kommen. Ansonsten kann ich mich nicht beklagen. Das Meer war ein Traum.
Stayed 8 nights in Jul 2019
Response from mine on 21 Aug 2019
Dear Guest, Thank you very much for your kind feedback. Best wishes.

6/10 Okay

Verified traveller

Travelled with family
Ruoka oli hyvää, huoneet kunnostuksen tarpeessa. Liikaa aktiviteettihenkilökuntaa
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Hotelanlage. Essen ist SEHR GUT. Ich war schon in so vielen Hotels und solch freundliche Kellner wie MURAT und EMIN habe Ich noch nie gehabt. Danke euch zwei für die super freundliche Bedienung während unser Aufenthalts! Wir hoffen euch beim nächstem erneut zu sehen.
Stayed 5 nights in Apr 2019

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019

10/10 Excellent

Bjarne, Danmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Et liv i luxus, fantastisk belliggenhed og dejlig mad
Stayed 1 night in Nov 2018
Response from Mine on 8 Dec 2018
We are happy to see your high rate, Mr. Olexandr. Thank you very much for your feedback. Regards,

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Giriş Sorunu
Hotels.com vasıtasıyla rezervasyon yaptırmama rağmen resepsiyonda otele girişle ilgili bilgi gelmediğini, sorumluluğun kendilerinde olmadığını belirterek 1 saat resepsiyonda bekletildik. Hem ilgisiz hem de ukala çalışanlarla karşılandık. Yemekler son derece lezzetsiz ve çeşit azdı. Otel odası tuvalet kokuyordu.
Stayed 2 nights in Oct 2018
Response from Mine on 8 Dec 2018
Merhaba. Böyle bir durum olduğuna üzüldük. Expedia aracılığı ile yaptığınız rezervasyon sistemimize düşmesi halinde, ekibimiz işleminizi çabuklukla yapabilirdi. Olumsuz görüşlerinizi ilgili müdürlerimiz ile paylaşacağız. Sağlıcakla kalınız.

10/10 Excellent

lykke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Sergul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stukje paradijs!
Stukje paradijs, super goed verzorgd met uitstekend service. Alles was top!
Stayed 2 nights in Aug 2018
Response from Mine on 16 Aug 2018
Thank you very much for your positive reply.