Alanya State Hospital

All was very good. Excellent service and beatific and clean property. Very well organised on all aspects. However the coffee machines in the restaurant are really really bad. That cannot be called coffee. The Starbucks opens at 10am so it’s a long wait for a decent cup of coffee at breakfast. My last few days I discovered the Panorama bar which serves good Turkish coffee and cappuccino. Please change the coffee machine in the restaurant area with something more drinkable such as Nespresso or similar. Thank you.

Our stay started with more than a 1-hour wait for our room, despite the check-in being supposed to be at 2 p.m. The food and the internet are excellent; everything else is very bad. The hotel has been renovated recently, but they fixed it in a very bad way. It seems time ran away, and they wanted to open it before the season started, as the finishing shows in the pictures. Most of the workers here are not professional and are always angry for no reason. Housekeeping is horrible; I have never seen such bad quality cleaning in any 5-star hotel before. Honestly, for such payments, we expected much better services. I don't recommend this hotel 👎

Custom service was amazing. I really felt welcome in the resort and any query I had was not a trouble for them to answer.