Albany Hotel Guide - Hotels with Pool in Albany, Texas

"The bed was so comfortable and great stay for a great price! "

"Some of the staff were extremely helpful/nice and others…not so much. There were used condoms in the pullout bed when we opened it and a wrapper fell off behind it on the floor. The door to our room had damage near the handle that looked like someone had jimmied the door open before, so we were a little nervous staying in that room. The bathroom door lock/handle had visible damage upon arrival and the handle locked while no one was inside, no one from the staff was able to get it opened until AFTER we had checked out—before we left they said they would call to let me know and would mail anything that was found inside, but they never called, so we rearranged our driving plan to stay local an extra day waiting on a phone call, that never came…we went back around 5 pm and they said they were able to get the door open and that there wasn’t anything found inside. The other two beds as well as the bathroom, seemed clean enough. "

"Unknown "

"People walked into our room which was locked, they had a key from the previous night, worst motel I have ever been in"

"Not clean Shower head did work Dead bugs on floor "

"Was pleased with my stay "

"My reservation included complimentary breakfast, which I specifically paid extra for; however, the hotel still attempted to charge me, so we ended up going elsewhere. I also inquired about switching to a room with two queen beds and was told none were available, but I was offered what was described as an “ideal rate” for another room for two nights. While we were at breakfast, I received a call from the hotel stating they had charged an additional $600 for one night, and the desk representative did not honor the two-night arrangement as discussed. Had I known this, I would have stayed in the original room. To make matters worse, the room itself was unacceptable. There was blood on the pillow upon arrival, the room smelled strongly of smoke despite being a non-smoking room, and there was visible mold and mildew in the bathroom. Overall, this was a very disappointing and frustrating experience due to both poor communication and lack of cleanliness. I would not recommend staying here."

"Booked a room months in advance for 2 queens….they only had a king with a sofa bed when we got there. Dead roach in the bathroom upon arrival. Most of the toiletries in the bathroom were empty. Room was super dusty and didn’t seem clean in general. Holes and scuffs in several areas on the walls. 2 towels in the room despite us clearly having 3 people. Everything seemed old and not updated. "

"The staff went above and beyond to make sure our stay was enjoyable. Property was clean and smelled great."