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Reviews of Albarracin

3 out of 5
Albarracin
Azagra Sn Teruel, Albarracin, Teruel

Reviews

8.0

Very good

Rating 10 - Excellent. 25 out of 86 reviews" "
Rating 8 - Good. 39 out of 86 reviews" "
Rating 6 - Okay. 13 out of 86 reviews" "
Rating 4 - Poor. 8 out of 86 reviews" "
Rating 2 - Terrible. 1 out of 86 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Kurt, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is fantastic! We had a balcony with a river view and it was amazing to wake up to in the morning and really made the stay. Property is located in a great spot and staff were great. Room had everything that a person could want, but the mattresses could be replaced. Overall I would recommend!
Stayed 2 nights in Jun 2023
Response from Cynthia B. Customer Service on 22 Nov 2023
Dear Kurt,We appreciate your positive evaluation and are glad you enjoyed your time with us. Thank you for choosing our hotel, and we hope to have the opportunity to serve you again in the future.Warm regards, Cynthia B. Customer Service

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Cynthia B. Customer Service on 27 Nov 2023
Dear Nigel,Thank you for the positive review! We're thrilled to know you had a great experience during your stay. Your satisfaction is our goal, and we look forward to welcoming you back.Best regards, Cynthia B. Customer Service

8/10 Good

Colin

Travelled with family
Liked: Cleanliness, staff & service
Great location, decent hotel
The location is great, and we had amazing views from our hotel window. The hotel is dated our room for 4 was 4 single beds, that were not the most comfortable. The breakfast was nice, and the staff was very friendly. Nice no frills stay in a pretty amazing town to visit!
Stayed 1 night in Feb 2023
Response from Cynthia B. Customer Service on 4 Dec 2023
Dear Colin,Thank you for the positive review! We're thrilled to know you had a great experience during your stay and you enjoyed our city. Your satisfaction is our goal, and we look forward to welcoming you back.Best regards, Cynthia B. Customer Service

4/10 Poor

Dr. Rudy Michael

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
very tourist unfriendly
very poor service with parking. bad service at breakfast. The restaurant closed.2* at best
Stayed 2 nights in Oct 2022

10/10 Excellent

Irene

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Well located hotel with great views!
This hotel is situated just at the entrance to the historic core, narrow cobblestone streets. It has drop-off parking on the access street leading up, then 4€/day parking back down the hill near the Tourist Information office. We enjoyed a corner view room of the walls and cathedral. This hotel chain caters to tour groups, which is fine. However, the non-tour group guests (like us) almost got no breakfast due to some front desk staffer misinforming the kitchen staff. We arrived at 9:15AM (as scheduled) to empty food bins and one waitress not expecting more guests. Gears changed and food arrived, but it was a rocky start to our day and an unfortunate mix-up. Check-out billing was mixed-up too as to whether paid already, or not? My guess is staff may have been new and inexperienced. Otherwise, this is a lovely central hotel to stay!
View of hotel’s entrance.
Lobby and stairs down to restaurant. (These aren’t ivory.)
View from our window.
Stayed 1 night in Feb 2022

10/10 Excellent

Willy, Aldosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a this little known region that is fantastic
Stayed 1 night in Dec 2021

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2021

8/10 Good

Noriko

Liked: Cleanliness, staff & service, property conditions & facilities
Good location with friendly staff
Very good location with friendly staff. Easy access to the center of the town and also the nature. Only one issue is kids was hard to sleep without an air conditioner.
Stayed 1 night in Jul 2019
Response from Alberto Lalaguna (Hotel Manager) on 13 Jul 2019
Dear Noriki, Thank you very much for your visit and your opinion. Best Regards and Happy new trips

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The view from the room wa quite beautiful. I could see the Albarracin’s village view across the valley from the room window.
Stayed 1 night in Apr 2019

10/10 Excellent

Christina

Liked: Cleanliness, staff & service
Lovely town
Very. good for a 3-star hotel. We had a problem and the staff solved it in a very nice way by giving us a free breakfast. So we left happy and can now recommend this hotel
Stayed 1 night in Aug 2018
Response from Hotel Manager // Alberto Lalaguna on 4 Sept 2018
Dear Christina Thank you very much for your visit and your opinion. Best regards and happy new trips

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albarracin
The hotel is in a good location but we should have been told about the lack of parking before getting to it! Hotel had no air con which would have been ok except it was exceptionally hot and therefore was uncomfortable. Lovely town but definitely more advice should have been offered on where to park, eat and walk to.
Stayed 1 night in Aug 2018
Response from Alberto Lalaguna on 7 Aug 2018
Thank you very much for your visit and your opinion. We'll do better, tahnk you for your advice. Best regards and happy new trips

8/10 Good

Peter, Quasada

Liked: Staff & service, room comfort
Remote gem you must visit
This hotel is located on the cliff face in the village. Although it was out of season and the restaurant was closed for dinner a walk in the town was quite fascinating. Built on a mountain ridge this town was worth venturing of the motorway to stay at. I was given an upgrade on the room which overlooked the gorge. The room and bathroom are showing some signs of age and do need some attention. However it was a very pleasant night. Bar prices seemed reasonable to me at €2 for a bottle of beer. Whether I would visit again is uncertain as there are other places I would like to see first.
Stayed 1 night in Jan 2018

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful village
Gorgeous village and very comfortable hotel with friendly staff. Thank you.
Stayed 1 night in Dec 2017

4/10 Poor

Mr D M

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Small room
Centrally located at the entrance to the historic town. Possibly the smallest room and shortest bed we ever stayed in. Not comfortable; at most size of room/ bed may merit this to be a single, not a double room. No A/C, but a fan was provided; however, only one power outlet in the room, hence no camera/ phone charging possible over night with fan running. Cleanliness of room, in particular bath room, could have been more thorough: Water spots all over bathroom and dust in room corners. Would not recommend to stay, despite good location.
Stayed 1 night in Aug 2017

8/10 Good

Peter

Liked: Staff & service, property conditions & facilities, room comfort
One night in Albarracin
Nice hotel in a good spot for exploring the town. Town is fascinating - cobbled streets, timber framed houses, castle, town walls - lots to see
Stayed 1 night in May 2017

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, well run hotel
Nice, clean hotel. Friendly staff. Breakfast was pretty good. Parking was a short walk from the bottom of the hill, not too bad with a roller suitcase. Beautiful town.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in an amazing place, Albarracin
Good hotel in an amazing place, Albarracin. Entering the town is like stepping back in time 500 years but the hotel was modern inside. Not sure if its a a modern building in the old style, unlike the UK the Spanish allow this in heritage listed areas, or a refurb but everything worked and all floors were level unlike some old places we have stayed in the UK. Need to park in the public carpark and wall up about 30 stairs to get to the front door.

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Anna R. Customer Service on 3 May 2024
Estimado Rafael, Agradecemos su valoración. Esperemos verle pronto de nuevo por nuestros hoteles. Anna R. Customer service.

8/10 Good

Marcello

Travelled with family
Stayed 1 night in Dec 2023
Response from Cynthia B. Customer Service on 2 Jan 2024
Estimado Marcello,Gracias por su evaluación positiva. Nos alegra saber que disfrutó de su estancia. Apreciamos su apoyo y esperamos darle la bienvenida nuevamente pronto.Saludos cordiales, Cynthia B. Customer Service

6/10 Okay

V.LLATAS

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No volveremos.
Instalaciones a falta de bastante mantenimiento, a lo que se añade que se limpia lo que se ve y no en profundidad.
Stayed 2 nights in Nov 2023
Response from Cynthia B. Customer Service on 12 Dec 2023
Estimado/a huésped,Gracias por tomarse el tiempo de compartir sus comentarios y por su evaluación. Lamentamos mucho que su estancia no haya cumplido con sus expectativas. La limpieza de las habitaciones y las zonas comunes es una de nuestras principales prioridades y transmitiremos sus observaciones al departamento correspondiente. Agradecemos su opinión ya que nos permite mejorar. Saludos cordiales, Cynthia B. Customer Service

8/10 Good

HISAO

Liked: Property conditions & facilities
口コミを信用しすぎてはいけない。
口コミにはバス停に近いとあったが、正確にはバス停から石畳を登らなければならない。バスタブがあったのは良かった。
Stayed 3 nights in Sep 2023
Response from Cynthia B. Customer Service on 22 Nov 2023
Dear Hisao,We appreciate your positive evaluation and are glad you enjoyed your time with us. We apologize for any confusion about the bus stop.Thank you for choosing our hotel, and we hope to have the opportunity to serve you again in the future.Warm regards, Cynthia B. Customer Service

8/10 Good

angel

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2023
Response from Cynthia B. Customer Service on 22 Nov 2023
Estimado Angel,Gracias por tomarse el tiempo de compartir su evaluación positiva. Nos alegra saber que disfrutó de su estancia. Apreciamos su apoyo y esperamos darle la bienvenida nuevamente pronto. Atentamente, Cynthia B. Customer Service

4/10 Poor

Jesus Rafael

Disliked: Cleanliness, property conditions & facilities, room comfort
Visita a Albarracin
La habitación estaba con mucho polvo. Las toallas estaban sucias. La Televisión no encendía. No había aire acondicionado, solo un ventilador. Moscas por la habitación que hacían la estancia incómoda. La calidad-precio del hotel me parece exagerada, muy caro para un hotel de semejantes características. No volvería a pagar 100€ por noche ni aunque me regalasen 1 cada 2 noches. El personal de recepción fue muy educado y respetuoso. Lo único bueno del Hotel es el personal de recepción. Desagradable la estancia para ser sincero.
Stayed 2 nights in Jul 2023
Response from Cynthia B. Servicio al Cliente on 22 Nov 2023
Estimado Jesus Rafael,Lamentamos sinceramente los inconvenientes que experimentó durante su estancia. Apreciamos que haya compartido sus observaciones, ya que nos permiten identificar áreas de mejora. Nos entristece saber que su experiencia no cumplió con sus expectativas y que la relación calidad-precio no fue satisfactoria. Agradecemos sus amables palabras sobre nuestro personal de recepción y esperamos tener la oportunidad de recibirle nuevamente y brindarle una experiencia más positiva.Atentamente,Cynthia B.Servicio al Cliente

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LA HABITACION ESTABA BIEN. LAS ALMOAHADAS MUY FINAS. EL RESTO DE LA ESTANCIA DEL HOTEL GENIAL!
Stayed 2 nights in Apr 2023
Response from Cynthia B. Servicio al Cliente on 27 Nov 2023
Estimada Ana,Agradecemos sinceramente sus amables comentarios y la positiva evaluación que nos ha brindado. Nos complace saber que su estancia fue agradable, y esperamos con entusiasmo recibirle nuevamente en un futuro cercano.Saludos cordiales, Cynthia B. Customer Service

10/10 Excellent

Oscar

Stayed 1 night in Apr 2023
Response from Cynthia B. Customer Service on 27 Nov 2023
Dear Oscar,Thank you for taking the time to share your positive evaluation. We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our priority, and we appreciate your support.Best regards, Cynthia B. Customer Service

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gustó su ubicación y rápido acceso. Una pena que teniendo zona de aparcamiento en la misma puerta, no se nos permita aparcar.
Stayed 2 nights in Feb 2023
Response from Cynthia B. Customer Service on 4 Dec 2023
Estimado Roberto,Agradecemos sinceramente sus amables comentarios y la positiva evaluación que nos ha brindado. Nos complace saber que su estancia fue agradable. Lamentamos que no se pueda aparcar en frente del hotel, esto es debido a que la circulación y el aparcamiento por todo el casco antiguo están restringidos a residentes por el ayuntamiento. En la parte baja del hotel hay varias zonas de aparcamiento zona azul, que recomendamos a nuestro clientes. Gracias por su apoyo y esperamos con entusiasmo recibirle nuevamente en un futuro cercano.Saludos cordiales, Cynthia B. Customer Service

6/10 Okay

MARIA

Stayed 1 night in Dec 2022
Response from Cynthia B. Customer Service on 4 Dec 2023
Estimada Maria,Gracias por tomarse el tiempo de compartir su evaluación. Apreciamos su apoyo y esperamos darle la bienvenida nuevamente pronto.Saludos cordiales, Cynthia B. Customer Service

10/10 Excellent

Sofia

Stayed 1 night in Aug 2022
Response from Cynthia B. Customer Service on 2 Dec 2023
Estimada Sofia,Agradecemos sinceramente la positiva evaluación que nos ha brindado. Nos complace saber que su estancia fue agradable, y esperamos con entusiasmo recibirle nuevamente en un futuro cercano.Saludos cordiales, Cynthia B. Customer Service

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Alberto Lalaguna (Director) on 19 Sept 2021
Apreciado Salvador Gracias por su visita y por su opinion Estamos muy felices de que disfrutase de su estancia. Un abrazo y felices viajes

4/10 Poor

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
El trato del persona fue magnífico. No tanto cómo la limpieza de la habitación qué estaba muy sucia. Polvo acumulado y retestinado en interruptores, puertas y ventanas. El colchón de muelles una tortura. NO MERECE LA PENA PAGAR POR ESTO.
Stayed 1 night in Sep 2021
Response from Director on 9 Sept 2021
Apreciado Ginés, Gracias por su visita y por su opinión. Lamentamos su experiencia. Recuerde que en recepción estamos para ayudarle. Un abrazo y felices viajes

8/10 Good

Rúben

Travelled with partner
Liked: Cleanliness, staff & service
Hotel muy cerca de todos los puntos turísticos. Pero las instalaciones del hotel no son las mejores. Exp. Camas muy duras y no hay ac.
Stayed 1 night in Aug 2021
Response from Alberto Lalaguna López (Director) on 25 Aug 2021
Apreciado huésped, Gracias por su visita y por su opinión. Un abrazo y felices viajes

10/10 Excellent

Javier

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel, limpio y sin problemas. Increíbles vistas, repetiría sin duda.
Stayed 1 night in Jul 2021
Response from Alberto Lalaguna (Director) on 25 Aug 2021
Apreciado huésped, Gracias por su visita y por su opinión. Un abrazo y felices viajes

8/10 Good

Guilloux, Capbreton

Travelled with partner
Établissement correct.literie à prévoir de changer. Poubelle non vidée Petit déjeuner dans les regles du Covid, rien à dire.
Stayed 1 night in Sep 2020

8/10 Good

Pedro, Barcelona

Travelled with family
Liked: Cleanliness, staff & service
Es precioso, vale la pena desplazarse, todo fue bien
Stayed 2 nights in Aug 2020

2/10 Terrible

José Antonio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Decadencia, dejadez y falta de higiene. PESIMO
Horrible. En una situación como la qeu estamos viviendo del COVID, hospedarse en un hotel como este, que te aseguran está "libre" y llegar y encontrarse mala limpieza, polvo sin limpiar en el mueble de la tv, moho en la bañera, el lavabo con suciedad de años, manchas en todas las paredes,.... imagínense que no nos atrevimos ya ni a desayunar ni a tocar nada más en el hotel. Si la limpieza que te aseguran está perfecta ante el virus, es así..... el resto... Una pesadilla. Más de 100 alojamientos sólo este año, y con este grade de decadencia ninguno. Además no tiene aire acondicionado. Sí, ya sé que es Albarracín, pero un hotel con 3 *** sin aire, con desconchones, tejar rotas,.... Ha caído, no sé si por desánimo o por dejadez, pero le sobre 1 estrella mínimo y no es nada saludable.
Mampara de la bañera, parte exterior.
Esquina de la bañera justo delante nuestro.
Parte trasera del lavabo visto desde arriba.
Stayed 2 nights in Jul 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Relacion calidad precio mejorable ya que la habitacion y baño no eran de hotel de 3 estrellas
Stayed 2 nights in Mar 2020

8/10 Good

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Me encanto la ubicación y el detalle del agua y los bombones
Stayed 1 night in Feb 2020
Response from A.Lalaguna (director) on 11 Feb 2020
Muchas gracias por su visita y por su opinión. Un saludo y felices viajes

4/10 Poor

Jose

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from A.Lalaguna (director) on 11 Feb 2020
Apreciado Jose, Lamentamos su valoración. Recuerde que en recepción estamos para ayudarle Un saludo

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from A.Lalaguna (director) on 11 Feb 2020
Apreciado huésped, Gracias por su valoración, nos motiva enormemente a seguir mejorando Un abrazo y felices viajes

10/10 Excellent

タチ, 横浜

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋からの景色もロケーションも建物も非常に良かった。
Stayed 1 night in Nov 2019

6/10 Okay

Juani

Liked: Cleanliness
El zumo mejorable precio excesivo para la habitaci
Stayed 1 night in Aug 2019
Response from Miguel M. Director on 29 Aug 2019
Gracias Juani por alojarse y por su comentario. A que zumo se refiere al de naranja natural ?

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
La amabilidad y atrnción de sus empleados es el punto más positi o de este establecimiento, sobre todo a la hora de atrender las demandas y peticiones de los clientes. Recomendable también por su localización
Stayed 3 nights in Jul 2019
Response from Alberto Lalaguna (Director) on 13 Jul 2019
Apreciado huésped, Gracias por su visita y por su opinión. Un abrazo y felices viajes

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

4/10 Poor

Albertus

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
geen wifi
Hotel Albarracin zegt op hun website dat ze wifi leveren, maar dat is niet waar. Ze hebben een systeem dat niet werkt op iPhone en iPad en als je een kamer boekt met het idee dat je met deze apparatuur gebruikt kunt maken van wifi dan kom je bedrogen uit. Als je daar een vraag over stelt bij de receptie dan wordt je probleem weggewuifd. Het werkt toch wel op android. Maar daar had ik even niets aan met mij i-pad en 1 phone. Waardeloos !
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
バス停近く、バスタブ最高
バス停から階段を上って左に進むとすぐ。眺めの良いバルコニー、バスタブ、水、チョコレート付きでとても快適だった。チェックインの際Wi-Fiのパスワードを言われなかったので部屋にあると思ったがなく、フロントに聞きに行った。鍵がやたらと重い。10分くらい歩くと自販機や小さなスーパーもある。バスが1日1本なので仕方なく泊まったが、とても良かった。
Stayed 1 night in Mar 2019

6/10 Okay

JUAN JOSE

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
HOTEL BIEN SITUADO, CERCA DE LA PLAZA PRINCIPAL. TODO BIEN, MENOS LA DEJADEZ EN LA LIMPIEZA. EL RAIL DE LAS CORTINAS HACE AÑOS QUE NO SE HA QUITADO EL POLVO, ASI COMO LA PARTE SUPERIOR DE LOS CUADROS Y DEL CABEZAL DE LA CAMA. VAMOS QUE LA LIMPIEZA DEJA MUCHO DE DESEAR
Stayed 2 nights in Feb 2019