Alcala del Valle Holidays

The hotel is superb but there are two things which were dissapointing, the Sherry shop in the hotel was closed even though it had an opening timetable and the other which is the one really dissapointing iz that the Hotel parking facilities are used also as a public parking and that being a guest in the hotel i get charged 50% of the parking which for 30 min that i had my new car i just picked up, it cost me 1.25 eur, what in my viiew it lower the hotel standard to very dissapointing, considering the amount of money i spent there. As a Google guide, I consider two issues shouldcbeclokked at , one that for a 4 star hotel, the parking should be exclusive only for guests and it should be complimentary. As being a public parking the last thing ne wants is to arrive from a long trip and not be abore to park in the hotel because the public may have occupied the limited spaces available as with restaurants, pubs and other hotels nearby without parking ,it may be used for someone who is not a guest, just to go to a nearby restaurant, impeeding the actual guest, who is paying a substantial amount for his stay, to be able to start his stance, with a true welcoming feeling. I believe the parking charge issie it lowers their rating to 3 stars when the rest it is really a beatiful experience, especially, in a town so remarkable and touristic as Jerez de la Frontera. Just for a few extra euros, i found it really a lack of class and business vision.

The location was great since everything is walkable in Cadiz. The staff was incredibly helpful and warm. The hotel is gorgeous and has lots of unique decor. The room was very clean.

Excellent location, friendly staff. However the room we stayed in (which was not the cheapest) had such noisy plumbing it was like sleeping under a waterfall. Suggest someone from the hotel sleeps in the room (110) to try it and out see for themselves just how bad it was. Also, the photo of the hotel implies a roof terrace - there wasn't one.

Our stay was amazing! The hotel is such a beautiful building, and the rooms are stunning - well equipped and very elegant. Comfortable beds and good water pressure in the bathroom. The staff were incredibly friendly and helpful and are always on hand to help. It is perfectly situated for the beach and local food options. Highly recommend, thank you for making our stay so special!

Beautiful rooms, on the beach, nice pool area