Alcala del Valle Holidays

Amazing location off main plaza! Ten min. walk from train station. Bring earplugs. Front desk friendly and helpful. Towels were thick, but beds a little firm. Lots of hot water, large closet, and outlets by beds. Luggage storage. Keypad entry. Reason for 4 stars: 1. Not soundproof 2. No English 3. The twin room was sold out, so I was forced to book a triple room for a higher price; but when we checked in, we were given the tiny twin room for the price of the triple. When I asked the front desk about it, he said he couldn't move us to a triple room, and he couldn't refund the difference. 4. Cannot flush toilet paper 5. No sign to label the substance in the shower. We didn't know if it was soap or shampoo. 6. No liquid hand soap at sink 7. Dated bedding; need fluffy duvets 8. Only 1 long pillow on twin beds which left a hard wooden headboard to put your head against if you wanted to sit up in bed. (Need 2 pillows.) 9. Room too small to have 2 carry-on suitcases open on the floor.

Great hotel amazing location and wonderful staff