Providence Hotel Guide - Alex and Ani City Center hotels in Providence, United States of America.

"Great place to stay."

"-Ate at the hotel bar, wandered around for 5 minutes in an empty bar with people clearly seeing us before we were sat down from a rude server who when we arrived 45 mins before it closed. Was given an inedible rotten salad that I clearly couldn’t eat and paid for with no regard from the server. -We got stuck in the elevator for 7 mins and was told that “happens sometimes” after they have an event. We had to solve the issue ourselves as no one seemed concerned to help. -The hotel parking was confusing and the staff seemed to try and mislead us to not buy the pass, which was cheaper, then when we checked out the ticket didn’t work and we had to call to trouble shoot. Not to mention, for how much money you’re spending at a Hilton hotel in RI, parking should be free, not additional. Disney charges less than that. -Our tv barely worked and the remote was faulty. -The hotel smelled a bit off like a gas leak and hallway window on our floor was open with no screen or guard rail on the 11th floor. -For how much money we spent, there should have been no issues anywhere near this level."

"Clean room comfortable room. Easy check-in. Great location. Bartender was fantastic!!! "

"Staff were very friendly. Loved the indoor pool and hotel was very clean "

"Beautifully appointed accommodation, attentive staff and exceptional food. "

"Clean room. Weekend breakfast was exceptional - staff was attentive."

"Poor quality"

"Friendly and accommodating staff. Sizeable rooms. Nice breakfast spread. Convenient location. Excellent stay all around. "

"All around fantastic stay! Warm and welcoming staff, clean and comfortable room, good breakfast, excellent location and really appreciated the free shuttle bus. "