"House cleaning need to improve tiles need to be mop , bathroom could be clean better .I reported that I found a Roach in the closet coming down from the vent and this was not a baby roach it was a good size roach.The security was very concerned but the customer service lady when I tolled about the roach she said it was the weather no concern at all from her she made it seem it was ok.I was not happy with her .But Security took more interest in this issue.We took pictures on this issue."