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"Best place I stayed at "

"Excellent location. The halbpension was great value. Wonderful breakfast and Andre(?) , the food director, did an outstanding job at dinner. The spa is also a nice treat after a day of touring the castles. The place is huge and any kind of service is difficult to come by. Also our room in the Alpenrose section had a very strange layout…half the space was taken up by a large bathtub. "

"The hotel is clean and close to train station. "

"We enjoyed our stay and the staff were very accommodating. The breakfast was also excellent. Our room was very nice but I can see that parts of the hotel could use an upgrade. Overall we were satisfied. "

"Excellent spa facilities, great breakfast, concierge and valets were very friendly and helpful. "

"This was a very clean and comfortable accommodation."

"Good size, updated room with air conditioning. This hotel was the first one we’ve had on this trip that had an outlet in the bathroom for curling wand. Breakfast was good with large variety. Hotel was a little difficult to locate as you can drive in a pedestrian zone to get to it for easy unloading/loading. Code is needed in later day to access pedestrian zone. The sign for hotel was quite small with small lettering. A member of our group had to walk around the area to find it while we waited in our car in the very busy pedestrian zone. Parking garage easily accessible down a few blocks from hotel. "

"We were very pleased with the quality of the hotel. Staff was friendly, room was perfect…clean, comfortable, quiet. Location to train station and all buses can’t be beat. Price was also very reasonable."

"The view of the lake was magnificent. The views and heritage homes were wonderful. The amount of day tourists were alarming, and the fact the way they behaved. As for the room itself, it was great. My only two issues were that the shower could not be properly adjusted and would always spray out onto the floor. And it was very hot without air conditioning. A fan was provided which helped a little. "