Alum Bank Hotels

"Good stay but it was a let down Room was nice grounds was pet friendly 30 dollar fee very reasonable breakfast was great the woman who took care of the food area was very nice and kept everything clean stocked and organized….. But I’m very let down over the hot tub being out of order and that making the pool too cold to swim indoors I understand things happen but I called ahead to make sure the pool was open my niece has autism and picked this hotel just for this reason she loves to swim and made my time there difficult "

"The indoor pool and spa were the two reasons we chose this hotel for my wife’s birthday. We were notified the night before our stay that the pool was out of service for the weekend we were staying. That was ok because the spa was still something for my wife to look forward to. We called in advance for spa day passes and were told that we have buy them on site after checking in and wouldn’t be a problem . At check in we were told the spa just closed but we could buy them in the morning without an issue. So the next morning we went to get day passes from the spa and were told they had nothing available at all. When we spoke to a manager at the front desk "

"In one of the two rooms we had. Room 205 one of the beds had crumbs in it. We we late checking in with an early check out. To exhausted to go to the front desk. We could not use the bed and had to share the other bed. We did mention it at check out. Clean beds are the least that should be provided. Otherwise staff that we met were very nice"

"The room/beds were very comfortable as is the case with most Hampton Inns. Breakfast was delicious as always."

"Very clean, friendly staff, all the amenities "

"Our room was fine, the staff was friendly, the place is nicely kept, very clean. Definitely nice having the couch in our "studio" unit. It was a comfortable place to stay, the bed was super comfy. The hot breakfast was sadly disappointing! I was expecting trays with sausage, bacon and scrambled eggs. That weird little sandwich was quite a let down."

"Wished they locked the side doors at 9 pm for security"

"Ground floor window did not lock or close all the way, toilet did not flush, shower was dirty. You could not get a hold of anyone working at the front desk. We had to order toilet paper and the keys did not work the 2nd day which isn’t a huge deal until until all of the above. We were there for a cheer competition, will stay farther out if the Holiday Inn is booked. "

"Breakfast was fine. Only thing warm was the self-made waffle machine. Would have been better to have eggs bacon, etc. in lieu of the waffle option. Hotel was very clean and my room was spotlessly clean!"