Omaha Hotel Guide - Ameristar Casino Hotel at Council Bluffs hotels in Omaha, United States of America.

"I would give this hotel a zero star for staff if I could. We arrived only to not have a room. The lady helping us said she could see the reservation, but couldn’t access it. When I asked what they could do about it so we could stay, the other lady up front looked at us, rolled her eyes, and walked away. All the rooms were booked so we had to find another place to stay. "

"All was absolutely wonderful!"

"Dog friendly. Continental breakfast good. There was no shower gel in bathroom.No milk in breakfast room. I like the yellow chairs and weather channel news in breakfast room, as we were traveling through the area."

"Property was really nice, clean, and easy to navigate. Thought it was weird that the pool was all the way across the hotel - you have to walk in front of the front desk and through the health club - which was uncomfortable so we didn't go. The coffee shop was great and had lots of options and good hours. We ordered room service, which was delicious, but there's a full service restaurant as well. Parking was easy and places to eat/go are walkable. I didn't give 5 stars because the lady we kept getting at the counter (each time we went we got her) was pretty rude/seemed really annoyed and it was a bummer for us. "

"Great location"

"The lobby is a game room which is a great concept. The staff was very friendly and helpful."

"Hot tub wasn’t working, pool ran out of towels, I called the front Desk to bring a couple extra towels, they showed up with two pillows without pillowcases. Avg hotel "

"clean rooms. convenient location "

"Breakfast was nice. Beds are comfortable. "