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Reviews of citizenM Schiphol Airport

4 out of 5
citizenM Schiphol Airport
Jan Plezierweg 2, Schiphol

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1401 out of 2111 reviews" "
Rating 8 - Good. 509 out of 2111 reviews" "
Rating 6 - Okay. 123 out of 2111 reviews" "
Rating 4 - Poor. 52 out of 2111 reviews" "
Rating 2 - Terrible. 26 out of 2111 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wished there was a park nearby.
Stayed 1 night in Apr 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very unique and had a great concept. Check in was so easy. Hotel tax was a little surprising as we thought it was all ready included in our price
Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Amenities
Within walking distance from the airport.. Clean and efficient
Stayed 1 night in Apr 2024

10/10 Excellent

Mariia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to artive by train and stay close to the airport. Few minutes by foot. Modern and nice decorated hotel. Staff is very friendly and helpful.
Stayed 1 night in Apr 2024

6/10 Okay

MaryJo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They make very good use of space but the rooms were workable!
Stayed 1 night in Apr 2024

8/10 Good

Marcos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in an optimal location within 4 mins walking to the airport. Great rooms with all you need as a busjness traveler. I had the breakfast for the first time and I can highly recommend it. My only comment woylf be that I used to like their movies available on tv. They now only have TV cannels. On the plus side, they offer the option to stream from your device to the tv. All in all, highly recommended.
Stayed 2 nights in Apr 2024

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, breakfast, shower, LOCATION. I travel a lot and the staff were just perfect. Easy covered walk to the airport. Rooms were small but the bed and shower were good which is about all you want for one night waiting for a flight. The room was controlled by a tablet--not my first choice. After a long flight I don't want to try to figure out how to change the TV or lights using a touch screen tablet. Being able to print a boarding pass at an airport hotel is a MUST. The printer didn't work at this one. Fix it. The art on the walls in the common area was horrible. Not a big deal but why do it? Biggest negative was cost. I paid over $300 for a very small room, but the other choices at this location were worse.
Stayed 1 night in Apr 2024

8/10 Good

Luc, KENNESAW

Business traveller
Liked: Amenities
Easy access from the airport. A bit difficult to find the right exit, signage could be better within Schiphol. Check in is chaotic. App did not accept any of my credit card, so I had to use their system. Room are good for ONE person, I don’t see 2 people in these tiny rooms.
Stayed 1 night in Apr 2024

10/10 Excellent

Sandra Jean

Travelled with partner
Great location for airport and train or buses into Amsterdam. Fantastic staff, helped us with restaurant ideas and transportation.
Stayed 2 nights in Apr 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super funky and cool. Very nice people easy to manage check in etc. Walk from the airport and 24h restaurant make it a great place for a long layover or early departure.
Stayed 1 night in Apr 2024

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 1 night in Apr 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to the airport. Very modern hotel.
Stayed 1 night in Apr 2024

8/10 Good

Ester, Elkana

Liked: Cleanliness, staff & service, amenities
The rooms are very small with only place for the bed
Stayed 1 night in Apr 2024

10/10 Excellent

Addaryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great location right by the airport with an awesome staff
Stayed 1 night in Apr 2024

10/10 Excellent

Nataly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 min walk from airport. The check-in and chek-out were fast and easy. Helpful and very nice staff. Simple and unpretentious design. Clean and equiped room. Very reasonable price.
Stayed 1 night in Apr 2024

10/10 Excellent

IRWYNA

All great live it
Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Haja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are extremely helpful.
Stayed 1 night in Apr 2024

8/10 Good

Hollie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to airport was awesome. We didn’t appreciate the people smoking marijuana directly outside the main doors. Had to walk thru the smoke to get inside
Stayed 1 night in Jan 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Juan, Miami

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Those rooms. There's something about having to share my bed with my luggage that really doesn't click for me. A couple wouldn't fit into those rooms even I'd you were married to one of those Willy Wonka chocolate nerfs...
Stayed 1 night in Apr 2024

10/10 Excellent

Hyaesun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

Hadley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great airport hotel, conveniently located for travel but also for the city as the train is just 1 stop.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024

10/10 Excellent

Albert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff don’t play much of a role here; most of their processes are automated
Stayed 1 night in Apr 2024

10/10 Excellent

Catalina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport
Stayed 1 night in Mar 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

katriana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room amazing breakfast!
Stayed 2 nights in Apr 2024

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Amenities
Very convenient to the airport and cool rooms.
Stayed 1 night in Apr 2024

10/10 Excellent

RALUCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love the convenience of this hotel. We stay there during all our trips to Amsterdam. 5 min walkbto the airport, easy check in and out, very clean and the best beds we have ever slept in. Highly recommended.
Stayed 1 night in Apr 2024

10/10 Excellent

Derek

Stayed 1 night in Apr 2024

8/10 Good

Whitney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick service from the staff to help. Easy walk to and from the airport so was great for a late night flight arrival - didn't have to deal with a shuttle. Meant I could get to bed quicker for more sleep before having to go back for another flight in the morning.
Stayed 1 night in Mar 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Newson, Miami

Business traveller
Liked: Cleanliness, staff & service, amenities
I didn’t like the rooms that much. It was a bit too small. I stayed for 1 night. The check in was easy and the staff were friendly.
Stayed 1 night in Mar 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique set up in the rooms. Interesting functional.
Stayed 1 night in Apr 2024

10/10 Excellent

Anna, North Brunswick

Travelled with family
Great modern hotel, beautiful room, stylish modern decor. A lot to explore in the lobby. Great breakfast and amazing personal. 2 minutes walk from Schiphol airport. 18 minutes by train to the center of the city.
Stayed 1 night in Mar 2024

6/10 Okay

Dyna

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
the room was great but the shower has no privacy especially if you are sharing a room with a friend, the water that comes out from the faucet smells like a sewage. the bed was very comfy and the room, it is ideal if you are only staying for a one night.its very close to the airport
Stayed 1 night in Mar 2024

10/10 Excellent

Harry

Liked: Property conditions & facilities
Fantastic
Stayed 1 night in Mar 2024

10/10 Excellent

Catalina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location next to the airport
Stayed 1 night in Mar 2024

8/10 Good

ingrid, asheville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very hip , convenient hotel with a very nice staff. Hotel rooms are very small and clean while being very efficient with limited space. This hotel is best for those who have a layover and just want a safe but comfortable place for the night close to the airport- 7 minute walk.
Stayed 1 night in Mar 2024

6/10 Okay

Peter, Doha

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient walking distance from the airport terminal. Clean. Limited room size might be challenging for 2 persons.
Stayed 1 night in Mar 2024

10/10 Excellent

Jianshen

Stayed 1 night in Mar 2024

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was our first stay at CitizenM. Just one night as we were between flights. We loved the thoughtful, efficient design, the attentive, cheerful and just all round great staff, the touches of whimsy, the generous breakfast options, proximity to Schipol airport and the price. Everything was spotlessly clean. We’d definitely stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Yoshie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool vibe and clean stylish hotel with awesome breakfast and lounge areas. Room is small but functional. We could t control the room temperature and we were feeling cold all night, that was the only downside Waking distance from the airport
Stayed 1 night in Mar 2024

10/10 Excellent

Chia Jan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is 7 minutes walk from AMS airport. One can walk from airport lobby to left hand side door, passing a short indoor parking area, then fellow the outdoor side walk to the front of the hotel. Hotel room is small, very clean, special design. We ate dinner downstair, they have very tasty food!
Stayed 1 night in Mar 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Shriram, FREEHOLD

Business traveller
It was unique not to have a drop off area for the car. So I previously cancelled just because there was no mention of any drop off. Once my colleague who stayed there before told me that there is a small area for 2-3 cars that can drop off luggage I booked my reservation again. Very close and convenient to airport.
Stayed 1 night in Mar 2024