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Rating 10 - Excellent. 265 out of 741 reviews" "
10 - Excellent
265
Rating 8 - Good. 333 out of 741 reviews" "
8 - Good
333
Rating 6 - Okay. 95 out of 741 reviews" "
6 - Okay
95
Rating 4 - Poor. 26 out of 741 reviews" "
4 - Poor
26
Rating 2 - Terrible. 22 out of 741 reviews" "
2 - Terrible
22
8.4/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
4/10 Poor
Calum
Travelled with partner
16 May 2024
Disliked: Cleanliness
Upon arrival we noticed construction/ road works outfront which there was no mention of.
Work coukd be heard from 7:30am as it was outside out room window.
Rooms cleanliness was questionable, what looked like food to be stuck to parts of the walls, stains on other parts and generally needing a freshen up!
Contacted and wasn't given any compensation.
Id advise to book elesewhere!
HOTEL WAS LOCATED IN BEAUTIFUL NEIGHBORHOOD, CLOSE TO PARKS, SHOPPING CENTER AND TRANSPORTATION TO METRO CONNECTION WHICH WE USED EVERYDAY TO EXPLORE AMSTERDAM. WE FELT VERY SAFE WALKING IN THE PARKS. BY THE WAY THE "GELDERLANDPLEIN MALL" HAS BEAUTIFUL SHOPS AND TWO BIG GROCERY STORES (5 MIN.WALK FROM HOTEL) ALSO HOTEL IS CLOSE TO SHIPHOL AIRPORT ONLY 15 MINUTE DRIVE TO AIRPORT.
Staff at the hotel were really friendly,and very helpful when we had a personal problem,especially the bar staff lady whose name I should have known but in all the confusion I missed
Easy check-in / check-out. Really apricated the team ordering a cab for very early in the morning but also still offering tea/coffee/food which was much appreciated at 5.30.a.m. Great breakfast options and dinner was limited but OK
Dear Patrick, Thank you very much for your review.Yours sincerely,Mabel Bisono CepedaNH Amsterdam Zuid
6/10 Okay
Linda
Travelled with family, Travelled with partner
23 Oct 2023
The rooms are old and in serious need of updating. The server when we had dinner at the restaurant seemed very annoyed that we showed up wanting to eat. The self service shop was out of order for half of our stay and when it was finally fixed, it was completely out of bottled water. When we asked at the front desk if they knew when it would be refilled, he acted extremely irritated and said he didn’t know. Would not recommend this hotel to anyone.
Linda
Stayed 3 nights in Oct 2023
Response from NH Amsterdam Zuid on 31 Oct 2023
Dear Linda, Thank you very much for your review. We will use your feedback to improve our services in the future. We will make sure that our taff is inform about this situation.Yours sincerely,Mabel Bisono CepedaNH Amsterdam South
8/10 Good
mehmet, Clearwater
Travelled with partner
10 Oct 2023
Liked: Cleanliness, staff & service
Due to the construction in front of the hotel, public transportation was not conveniently available, we had to walk around 1 km to go to the metro/tram
mehmet
Stayed 4 nights in Oct 2023
Response from Hakan Oz- Desk Manager on 11 Oct 2023
Dear Mehmet,We are very sorry to read that your experienced some inconvenience of the construction. Our colleagues at the reception are always happy to help find the best solution and could have explained that they moved the bus stop only 200m down the street.We hope you will visit again soon and have a better experience.Kind Regards,Front OfficeNH Amsterdam Zuid
10/10 Excellent
Elizabeth
1 Oct 2023
Elizabeth
Stayed 1 night in Sep 2023
Response from Mandy - Deskmanager on 11 Oct 2023
Dear Elizabeth,Thank you so much for your positive feeback!We are glad you enjoyed staying with us at NH Amsterdam Zuid.We hope we may welcome you again in the future.Kind regards,Mandy JakobsenNH Amsterdam Zuid
the service is very poor,different receptionist different words, and they intended to charge much more city taxes
Verified traveller
Stayed 3 nights in Sep 2023
Response from Jackie on 28 Sept 2023
Dear Guest,Thank you for your feedback. We are sorry to hear about your thouhts about the bad service and the incident with the city tax. We will take your feedback serious and discuss it with the team. We hope we can see you soon again! Kind regards,JackieNH Amsterdam Zuid
Dear Ellise,Thank you for taking the time to write this review! We are happy to hear that you enjoyed your stay and we are hoping to welcome you again in the hotel!
Very nice hotel, large rooms staff really nice and friendly could not do enough.
Grahame
Stayed 1 night in Aug 2023
Response from Hakan- Front Desk Manager on 17 Sept 2023
Dear Grahame, Thank you for taking the time to write this review! We are happy to hear that you enjoyed your stay and we are hoping to welcome you again in the hotel! . With kind regards, Hakan / Team Front Office
8/10 Good
Magdalena
Travelled with family
2 Sept 2023
Liked: Amenities
The property was fine.
Room cleaning needs improvement
Magdalena
Stayed 3 nights in Aug 2023
Response from HO on 3 Sept 2023
Dear Guest,Thank you for your feedback! We will certainly use it to improve us. We hope to see you back in our hotel in the future.Kind regards,NH Hotel Amsterdam Zuid/ Front Office Team
first of all I want to be in this aerea. The staff is very helpful and very importent the garage in which you can park the car. The room is very nice and practical.
Vera
Stayed 5 nights in Jul 2023
Response from Mandy on 7 Aug 2023
Dear Vera,Thank you so much for your kind feedback!We are so happy that you enjoyed staying with us.We hope to welcome you back on your next trip to amsterdam.Kind regards,MandyNH Amsterdam Zuid
Good hotel. Wonderful front desk and bar service. Did not test the gym and sauna. But have hopes I can do next time I visit.
Ronny Ingvar
Stayed 1 night in Jul 2023
Response from Mandy - Deskmanager on 7 Aug 2023
Dear Ronny,Thank you so much for your feeback!We are so happy you enjoyes staying with us.We hope to welcome you back in the future so you can test the sauna :)Kind regards,MandyNH Amsterdam Zuid
6/10 Okay
gideon
1 Aug 2023
Liked: Property conditions & facilities
gideon
Stayed 3 nights in Jul 2023
Response from Mandy - Deskmanager on 7 Aug 2023
Dear Gideon,Thank you so much for your feedback.We hope to welcome you back on your next trip to Amsterdam.Kind regards,MandyNH Amsterdam Zuid
10/10 Excellent
Sharon
Travelled with group
30 Jul 2023
Lobby bar was nice to meet up with group. Breakfast is lovely
Sharon
Stayed 4 nights in Jul 2023
Response from Mandy - Deskmanager on 7 Aug 2023
Dear Sharon,Thank you so much for your kind review!We are happy that you enjoyed staying with us.We hope to welcome you back in the future.Kind regards,MandyNH Amsterdam Zuid
Dear Nigel,Thank you so much for your review!We really appreciate your feedback. We hope to welcome you back in the future.Kind regards,MandyNH Amsterdam zuid
10/10 Excellent
Anjan
21 Jul 2023
Anjan
Stayed 7 nights in Jul 2023
Response from Hakan Oz- Desk Manager on 11 Aug 2023
Dear Guest, Thank you for leaving a review. Happy to see that you enjoyed your stay. We hope to welcome you again in our hotel. Kind Regards, Hakan Oz, Front Office NH Amsterdam-Zuid
Dear Guest, We are glad to hear your enjoyed your stay with us! We hope to welcome you again soon. Kind regards, Hakan Oz Front-Office Team NH Amsterdam Zuid
10/10 Excellent
Abu
10 Jun 2023
Abu
Stayed 2 nights in Jun 2023
Response from HO on 16 Jul 2023
Dear Abu, We are very happy to read that you had a great experience at NH Amsterdam Zuid. Our team do their best to make your stay up to your expectations. We hope to welcome you again soon! Kind Regards, Hakan Oz / Front office Team NH Hotel Amsterdam Zuid
10/10 Excellent
Peggy, Wembley
31 May 2023
Peggy
Stayed 4 nights in May 2023
Response from HO on 24 Jun 2023
Dear Guest, We are glad to hear your enjoyed your stay with us! We hope to welcome you again soon. Kind regards, Hakan Oz Front-Office Team NH Amsterdam Zuid
These folks ( night shift crew ) know how to treat someone with hospitality and customer service . I will be back again
charde
Stayed 1 night in May 2023
Response from HO on 2 Jun 2023
Dear guest,Thank you for your detailed and very useful feedback! We are very glad that you enjoyed staying with us.We hope to see you again!Kind regardsNH Hotel Amsterdam Zuid/ Front Office Team
Dear guest,Thank you for your feedback! We are very glad that you enjoyed staying with us.We hope to see you again!Kind regardsNH Hotel Amsterdam Zuid/ Front Office Team
Great stay. Little bit out of the centre of Amsterdam but with really good bus, train and tram links. Really comfortable beds and inviting decor.
James
Stayed 4 nights in May 2023
Response from HO on 2 Jun 2023
Dear guest,Thank you for your detailed and very useful feedback! We are very glad that you enjoyed staying with us.We hope to see you again!Kind regards,NH Hotel Amsterdam Zuid/ Front Office Team
Very friendly staff and clean facility. Easily accessible to the metro.
Bridget
Stayed 2 nights in May 2023
Response from HO on 2 Jun 2023
Dear guest,Thank you for your detailed and very useful feedback! We are very glad that you enjoyed staying with us.We hope to see you again!Kind regards,NH Hotel Amsterdam Zuid/ Front Office Team
Dear guest,Thank you for your feedback! We are very glad that you enjoyed staying with us.We hope to see you again!Kind regards,NH Hotel Amsterdam Zuid/ Front Office Team
10/10 Excellent
Tom
Travelled with partner
10 May 2023
Liked: Cleanliness
Staff were very friendly and super efficient
Tom
Stayed 3 nights in May 2023
Response from HO on 2 Jun 2023
Dear guest,Thank you for your detailed and very useful feedback! We are very glad that you enjoyed staying with us.We hope to see you again!Kind regards,NH Hotel Amsterdam Zuid/ Front Office Team
Excellent hotel in a quiet residential area.. close enough to train/metro/tram stations.
Biju
Stayed 7 nights in Apr 2023
Response from HO on 2 Jun 2023
Dear guest,Thank you for your detailed and very useful feedback! We are very glad that you enjoyed staying with us.We hope to see you again!Kind regards,NH Hotel Amsterdam Zuid/ Front Office Team
The room was large and clean, the staff were friendly and helpful.
The hotel was little to far from the centre of Amsterdam, however once we found out the various public transport, it was reasonable ok to get too.
Simon
Stayed 5 nights in Apr 2023
Response from HO on 2 Jun 2023
Dear guest,Thank you for your detailed and very useful feedback! We are very glad that you enjoyed staying with us.We hope to see you again!Kind regards,NH Hotel Amsterdam Zuid/ Front Office Team
Dear guest,Thank you for your feedback! We are very glad that you enjoyed staying with us.We hope to see you again!Kind regards,NH Hotel Amsterdam Zuid/ Front Office Team
Dear guest,Thank you for your feedback! We are very glad that you enjoyed staying with us.We hope to see you again!Kind regards,NH Hotel Amsterdam Zuid/ Front Office Team
10/10 Excellent
John
16 Apr 2023
John
Stayed 2 nights in Apr 2023
Response from HO on 2 Jun 2023
Dear guest,Thank you for your feedback! We are very glad that you enjoyed staying with us.We hope to see you again!Kind regards,NH Hotel Amsterdam Zuid/ Front Office Team
The shower head kept falling off and the water pressure wasn’t great.
Adriana Nicoleta
Stayed 3 nights in Apr 2023
Response from HO on 2 Jun 2023
Dear guest,Thank you for your detailed and very useful feedback! We are very glad that you enjoyed staying with us. We are sorry to hear that you have experienced some technical problems in your room. We will try our best to improve these issues an we hope to assure you a much better staying experience in our hotel in the future.We hope to see you again!Kind regards,NH Hotel Amsterdam Zuid/ Front Office Team
Very clean and well looked after. Decent size room and bathroom. Not walking distance to town centre and very few aminities nearby.
Verified traveller
Stayed 3 nights in Mar 2023
Response from HO on 2 Jun 2023
Dear guest,Thank you for your detailed and very useful feedback! We are very glad that you enjoyed staying with us.We hope to see you again!Kind regards,NH Hotel Amsterdam Zuid/ Front Office Team
Clean, great rooms, great place to work, good wi-fi. Friendly staff. I enjoyed my 2 week stay here and would definitely return. Pet friendly if you need that.
Alex
Stayed 14 nights in Mar 2023
Response from Lesley Front Office Manager NH Amsterdam Zuid on 6 Apr 2023
Dear Alex,Thank you for taking time to write this review, we really appreciate it and are happy to read that you had a good stay with us.We are looking forward to welcome you again in the near future.With kind regards,
2/10 Terrible
Darren
19 Mar 2023
Darren
Stayed 2 nights in Mar 2023
Response from Yassine- Front office NH Amsterdam-Zuid on 19 Apr 2023
Dear Darren,Thank you taking your time to sharing your experience with us. We will take note of your feedback and discuss with our team to keep improving our guest experience. We hope to welcome you again in the future. Best regards,
Quite a nice hotel in a quite location. A bit far from the city centre but well connected with public transport. Would definitely stay again
Hitesh
Stayed 3 nights in Feb 2023
Response from Sang Nguyen – Desk Manager on 17 Mar 2023
Dear Hitesh, Thank you for taking the time to share your experience and for staying with us at NH Amsterdam Zuid. I am happy to see that you enjoyed your stay with us.Thank you very much for your valuable feedback.We look forward to welcome you back in the future! Kind regards,