Amsterdam East Holidays

We had room 303 this was a large room the heating was very good and we had a need for air-conditioning to be used. This unfortunately caused it to leak and we had a puddle of water in bedroom under unit..we contacted reception and as it was between xmas and new year we were given bath mats to soak up water and advised to turn unit off and open window..we stayed from 28th dec to 5th jan ..this issue was not resolved..unfortunately this was the least of our problems ..we purchased a tsa padlock at airport for the return trip.. but having read previous reviews used it on our suitcase which contained passports and cash ..we spent the next day out.. we returned to find this had been tampered with and luckly the padlock held up although we have to get it cut off as it was broken ..therefore we carried all valuables wirh us for the week..have stayed in Amsterdam many times never had this problem before..we would therefore give this hotel a very poor rating. We would appreciate a response from expedia regarding this

I'm absolutely satisfied with the value I got staying at RHO Hotels. Right off the bat, the location is fantastic, and I was greeted with a genuinely warm welcome that set the tone for the whole visit. Service stayed solid throughout my stay. The hotel itself is modest, nothing flashy, but it's clean and well maintained. My room was plenty spacious and inviting. Sure, the materials and finishes lean toward the plain and standard side of things, but comfort wasn't compromised at all. The bathroom was also roomy and clean, which matters more than fancy fixtures in my book. The building has two levels above the lobby with an elevator that's a bit slow. Depending on your schedule and when you're coming and going, it can get a little busy, but nothing that became a real problem. Breakfast was a highlight. Really good spread with tons of baked goods and some unique regional items that gave it local flavor. Buffet style with plenty of everything. You can't go wrong adding this to your stay. One small note, since I was traveling solo this didn't really impact me, but I would have liked to see more towels provided (and maybe better quality ones too). Just something to keep in mind if you're staying with someone else. Would I stay here again? Absolutely. The location is the star of the show, and everything else was good enough quality to keep me happy for the duration. I stayed three nights and left satisfied.

The hotel was very clean and the staff was very helpful and nice

nice rooms, excellent staff

The staff were amazing. Location is great. Bed was comfy. Thank you ☺️