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Reviews of Citadines Canal Amsterdam

4 out of 5
Citadines Canal Amsterdam
Noorderstraat 46, Amsterdam

Reviews

9.2

Wonderful

Rating 10 - Excellent. 31 out of 44 reviews" "
Rating 8 - Good. 10 out of 44 reviews" "
Rating 6 - Okay. 1 out of 44 reviews" "
Rating 4 - Poor. 1 out of 44 reviews" "
Rating 2 - Terrible. 1 out of 44 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good, Hotel,
Stayed 2 nights in Apr 2024
Response from Team Citadines Canal Amsterdam on 3 May 2024
Dear John,Thank you for sharing your review.We hope to welcome you again in the near future.

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ĺocation, focus on sustainability which was amazing. Very nice and cosy rooms, comfortable beds and great service. Thank you very much for an amazing stay.
Stayed 5 nights in Apr 2024
Response from Team Citadines Canal Amsterdam on 1 May 2024
Dear Michel, Thank you for your kind words. It's a pleasure to hear you enjoyed your stay with us. I will share your compliments with our team and hopefully wel can welcome you back soon.

8/10 Good

Athena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little hotel liked my room had a stove, fridge, diswasher and sink. Location was great just a few minutes away walking from metro, Heineken Experience and lots of restaurants. The only thing I would say is the phone in the room didn't work let the front desk know said someone would come no one came and the bed is kinda hard.
Stayed 4 nights in Apr 2024
Response from Team Citadines Canal Amsterdam on 1 May 2024
Hello Athena,Thank you for sharing your feedback.We will take a look at the phone in your room!Hopefully we can welcome you again soon!

10/10 Excellent

Erin, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to book this hotel super last minute because of a an unexpected trip extension (and we weren’t able to extend our rental property because someone else was checking in. Finally someone has truly figured out that low budget hotel doesn’t have to mean janky and hideous! This place is stylish and cute, has intuitive and convenient amenities, is in an awesome location, and has very friendly and helpful staff. It’s not fancy and the rooms are small, but it’s super clean and has everything you need for a short stay in the center of Amsterdam.
Stayed 2 nights in Apr 2024
Response from Team Citadines Canal Amsterdam on 22 Apr 2024
Hello Erin, Thank you so much for your kind words. Hopefully for your next visit in Amsterdam, we hope to welcome you for a longer stay!

6/10 Okay

VISHAL, Mumbai

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Convenient but the rooms are very small..
Stayed 1 night in Apr 2024
Response from Team Citadines Canal Amsterdam on 22 Apr 2024
Dear Vishal, Thank you for sharing your feedback. If you have any additional feedback for us, regarding your stay, don't hesitate to reach out.

8/10 Good

Alwyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to many sights and the nearest metro station. Brand new hotel with lovely staff. Our room was small but adequate. Bed was comfortable and shower was really good! Only downside is you have to housekeeping is extra at a fee. Some minor design 'flaws' such as the cable from out kettle wasn't long enough to reach the closest socket below the desk, so we had to be innovative by moving things around. Otherwise,really good hotel!
Stayed 4 nights in Mar 2024
Response from Team Citadines Canal Amsterdam on 22 Apr 2024
Hello Alwyn,Thank you for taking the time to share your feedback with us, it's highly appreciated. I will share this with our technical department, to see if we can find a solution for this. Hopefully we can welcome you back in the near future.

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Team Citadines Canal Amsterdam on 22 Apr 2024
Hi Jane,Thank you for rating us 5 out of 5!Hopefully we can welcome you again soon.

10/10 Excellent

Jessica, ARLINGTON

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great about this location. It was very cozy and beautiful. Also, everyone at the front desk was great to us.
Stayed 1 night in Mar 2024
Response from Team Citadines Canal Amsterdam on 22 Apr 2024
Dear Jessica, Thank you for leaving your kind words!We hope to welcome you back again soon!

8/10 Good

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous. The room was clean and cozy. Close to everything
Stayed 4 nights in Mar 2024
Response from Saeed. on 18 Mar 2024
Thank you for taking the time to give us your feedback, we are happy to know that you have enjoyed your stay at Citadines Canal Amsterdam.

10/10 Excellent

LaDawne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay, the room was very comfortable. The facility had been opened for a week and everything is brand new. Nice fitness center and causal meeting space downstairs. Breakfast was included, which I wasn't expecting. The staff were very nice and helpful. I would definitely stay there again for my next visit.
Stayed 1 night in Mar 2024
Response from Saeed. on 14 Mar 2024
Thank you for taking the time to give us your feedback, we are happy to know that you have enjoyed your stay at Citadines Canal Amsterdam.

10/10 Excellent

Stephan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding new property in the heart of Amsterdam, beautiful design, well trained staff - definitely not my last visit.
Stayed 1 night in Mar 2024
Response from Saeed. on 7 Mar 2024
Thank you for taking the time to write us your feedback.We are glad to know that you have enjoyed your stay at Citadines Canal Amsterdam.

10/10 Excellent

Rahul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely delighted with my recent stay at this property! The attention to detail in the decor, coupled with impeccable cleanliness, made for a truly comfortable experience. The amenities exceeded my expectations, and the location was convenient for both business and leisure activities. The staff's warmth and professionalism added a personal touch, making it a memorable stay. Highly recommend this property for anyone looking to stay in Amsterdam
Stayed 1 night in Mar 2024
Response from Anna. on 7 Mar 2024
Thank you for taking the time to write us your comments; comments like yours pushes us to excel and provide the upmost service for our guests.

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small treasure in a residential area close to Prinsengracht. Waking up to birds singing in city centre is really rare and nice. Nice local restaurants and bars in close proximity.
Stayed 1 night in Mar 2024
Response from Anna. on 8 Mar 2024
We are glad to know that you have enjoyed your stay at Citadines Canal Amsterdam, we hope to welcome you back again.

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones excelentes, muy nuevas. Todo queda cerca, muy bien ubicado
Stayed 3 nights in Apr 2024
Response from Team Citadines Canal Amsterdam on 1 May 2024
Hello Roberto,Thank you for your message. What a pleasure to hear you enjoyed your stay with us. Hopefully we are able to welcome you again soon.

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Team Citadines Canal Amsterdam on 29 Apr 2024
Dear Ryan, Thank you for your message. I'm sorry to hear you rate us a 1 out of 5. If you have any additional feedback, so we can take a look into it, that would be highly appreciated.

10/10 Excellent

Paulina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 3 nights in Apr 2024
Response from Team Citadines Canal Amsterdam on 22 Apr 2024
Hi Paulina, Thank you for your kind words!Hopefully we are able to welcome you again soon.

10/10 Excellent

Veronique

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hébergement très bien, état neuf, bien équipé.
Stayed 1 night in Apr 2024
Response from Team Citadines Canal Amsterdam on 22 Apr 2024
Hello Veronique, Thank you for sharing your review with us.We're glad to hear you enjoyed your stay with us, and we hope to welcome you again soon!

10/10 Excellent

Marieke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wat een super hotel is. Wij waren er 27 dagen nader het geopend is. Mooi ingericht en lekker rustig. Geen geluiden van de stad en om de hoek van metrostation Vijzelgracht. Wij gaan zeker nog een keer!
Stayed 1 night in Mar 2024
Response from Team Citadines Canal Amsterdam on 22 Apr 2024
Beste Marieke, Bedankt voor het delen van uw feedback!Wat fijn om te horen dat uw verblijf bevallen is, we hopen u snel wederom te verwelkomen!

10/10 Excellent

FLOR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Team Citadines Canal Amsterdam on 18 Apr 2024
Dear Flor, Thank you for sharing your review with us.We are glad to hear you enjoyed your stay at Citadines Canal Amsterdam.

10/10 Excellent

Federico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful brand New hotel. Totally worth it
Stayed 2 nights in Mar 2024
Response from Saeed. on 18 Mar 2024
Thank you for your comment, we are glad to know that you have enjoyed your stay at Citadines canal Amsterdam.

10/10 Excellent

Maria

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
All good, very new, but no cleaning service. The breakfast are very nice
Stayed 3 nights in Mar 2024
Response from Saeed. on 12 Mar 2024
Thank you for your feedback, Housekeeping services are provided by our residence with a charge, it is included for a stay of 6 night, our reception is open 24h for any questions or demands.

10/10 Excellent

FREDERIC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Citadines canal is newly refurbished with very nice and elaborated design. Perfect location in City center.very welcoming team able to guide us on main attraction nearby . Nice lounge for breakfast or for a drink after a walk in the city to relax. The studio gave us the possibility to prepare a meal thanks to the equipted kitchen in the room ! Great stay
Stayed 1 night in Mar 2024
Response from Anna. on 7 Mar 2024
Thank you for taking the time to write us your feedback, we are glad to know that you have enjoyed your stay at Citadines Canal Amsterdam.

10/10 Excellent

Alena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This new hotel is amazing! They've really paid attention to every little detail in how it looks, even in the kitchen. Could have stayed for weeks. Plus, it's super close to all you need to see in Amsterdam. Less than 10 minutes to Rijksmuseum, Pasta Basta, Ice Bar, Heineken Experience, Melkwerk, etc. And the staff? They're so friendly and very helpful. You feel it is a good work environment.
Stayed 1 night in Mar 2024
Response from Saeed. on 8 Mar 2024
Thank you for your comments, we are glad to know that you have enjoyed your stay at Citadines Canal Amsterdam

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toplocatie in het centrum van Amsterdam, vriendelijk personeel en een prachtige kamer!
Stayed 1 night in Mar 2024
Response from Saeed. on 8 Mar 2024
Thank you for taking the time to write us your feedback.