The clarification of stairs may not be suitable for some should be on the first line when describing your property. This was the next to last sentence. Also, the pictures posted on the site are deceiving. Not having access to say drawers in the kitchen was weird...it was obvious they lived in this rental. If you are in the bedroom 2 flights of stairs need to be climbed to get to the bathroom. I did tell the owner I was traveling with my 70 year old sister. Because of the early flight we had, I had to let my sister sleep when we arrived. We stayed 4 hours before leaving and checking into the Citadines which was fabulous, new clean studio for less money than I spent here. I think because we came from such a fabulous VRBO in London this was totally not what I expected. I honestly should have asked for a refund, a partial one should have been offered.