Design Suite, Tower (Free Spirit)
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Reviews of Crane Hotel Faralda Amsterdam

3.5 out of 5
Crane Hotel Faralda Amsterdam
NDSM Plein 78, Amsterdam

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 9 reviews" "
Rating 8 - Good. 1 out of 9 reviews" "
Rating 6 - Okay. 0 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 3 out of 9 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sho

Stayed 1 night in May 2023

10/10 Excellent

Michal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic place
Stayed 1 night in May 2023

2/10 Terrible

Alaina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth it!
Not worth the price, room is dated and not as pictured. First night we couldn't sleep until 5 am due to a party going on in the event space. Also the curtains don't block out all the neon lights from the crane. Awful night sleep for two nights!
Stayed 2 nights in Mar 2018

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
0 star not 5 star!
Do not book here if you are looking for a 5 star hotel, more like 1 star. Arrived here for a surprise stay for my wife 30th birthday. Room was over an hour late to be ready so we had to wait outside in the cold, finally allowed in to be told our room is not available we have to have another room for the night and will be allowed in there tomorrow. Had spoken to the hotel 2 weeks prior and the night before to ensure all was ok, arranged champagne and a champagne breakfast. Champagne was not in room and we were told we could pay 20 euros each to get breakfast in a hotel down the road. After agreeing reluctantly that we would have that room for the night once in there we were told the room was not available for the whole of our trip but we could use the hot tub for free as compensation, we thought it already was included?? The room was £200 cheaper a night. then the one member of staff left at 4pm, no body was seen to work there again until the following day at 11am. The room was grotty, cold, drafty. The whole building shakes in the wind. Staff were beyond rude and couldn't care less. in the middle of no where in a disused graffiti covered terrifying carpark! I spent the whole of our stay trying to fix the problem in the end we had to give up and move hotels as i would not want to spend another night there. Ruined our trip, my wife birthday and have spent a small fortune on something that was the hotels fault. Worst experience of a hotel i have ever had, still can't believe it!
Stayed 3 nights in Nov 2017

10/10 Excellent

from kuwait, J

Liked: Staff & service, property conditions & facilities, room comfort
Exceptional !
It was a great hotel .. a must try :) but the communication with the staf was difficult . The check in and out was by phone and as a traveller its not that easy with out wifi .. but other than that the place was great and imaginary :))

8/10 Good

Gabriela

Stayed 1 night in Jun 2023

10/10 Excellent

marc, h

Liked: Cleanliness, staff & service, room comfort
Super gave ervaring alles perfect geregeld
Super ervaring! Prachtige hippe ingerichte kamers met mooie accessoires en goed op elkaar afgestempt! Midden in de nacht heerlijk boven in de kramer in jacuzzi geeft je een heerlijk gevoel. Eigenaar hotel aardige gozer vooral ontbijt op bed aanrader 2 manden vol!

10/10 Excellent

Guido, Utrecht

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unieke ervaring!
Oprecht genoten van dit hotel. We hebben goede begeleiding gehad naar de hotelkamer die voorzien was van vrijwel alle luxe faciliteiten. Wijntje van het huis maakte het af. Helaas was de jacuzzi nog niet op temperatuur toen we erin wilde en duurde opwarmen te lang.

2/10 Terrible

yaron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel lamentable
cet hôtel n'est pas au niveau de ses promesses, pas de service, odeur due au manque de ventilation, vitres cassées,.........c'est scandaleux !!!!!