Signature Room (The Artist) | View from room

Reviews of Hotel The Craftsmen

3.5 out of 5
Hotel The Craftsmen
83 Singel, Amsterdam, NH

Reviews

9.6

Exceptional

Rating 10 - Excellent. 179 out of 214 reviews" "
Rating 8 - Good. 27 out of 214 reviews" "
Rating 6 - Okay. 5 out of 214 reviews" "
Rating 4 - Poor. 2 out of 214 reviews" "
Rating 2 - Terrible. 1 out of 214 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

6/10 Okay

Sivendiran

Stayed 1 night in May 2024

10/10 Excellent

Irwin, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, and particularly Michele were pleasant and helpful.
Stayed 3 nights in Apr 2024
Response from Jasmin on 10 May 2024
Dear Irwin, Thank you for your review! We're delighted to hear that Michele and our team provided you with a pleasant and helpful experience during your stay. We look forward to welcoming you back in the future!Kind regards, Jasmin Hotel The Craftsmen

10/10 Excellent

Claude, Cuchara

Travelled with partner
Liked: Amenities
Charming unique historical detailed rooms and the most gracious owner and staff.
Stayed 1 night in Apr 2024
Response from Lovis on 25 Apr 2024
Dear Claude,Thank you so much for your wonderful review!We are delighted to hear that you enjoyed the rooms and found our level of service pleasurable.We hope to welcome you back at Hotel The Craftsmen.Kind regards,LovisHotel The Craftsmen

10/10 Excellent

KAMALJEET

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Jasmin on 18 Apr 2024
Dear Kamaljeet,Thanks for the review! We're thrilled you enjoyed your stay. Hope to see you again soon!Kind regards, Jasmin Hotel The Craftsmen

10/10 Excellent

jon

Stayed 2 nights in Apr 2024
Response from Michèle on 30 Apr 2024
Thank you for your wonderful review! We look forward to welcoming you back.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Apr 2024
Response from Kate on 9 Apr 2024
Dear Stephen, thank you for your review. We hope to welcome you again soon! Kind regards, Kate Hotel The Craftsmen

10/10 Excellent

Luke, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old Amsterdam character with updated modern amenities in a central stylish location - while still being affordable.
Stayed 2 nights in Apr 2024
Response from Kate on 9 Apr 2024
Dear Luke, thank you for your review! We are glad you enjoyed your stay with us, we hope to see you back soon! Kate, Hotel The Craftsmen

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff! Breakfasts were amazing with fresh breads and pastries! The fruit and homemade granola were fantastic. Each room was unique. Beds were comfortable with crisp white sheets and duvets. In the heart of Amsterdam and walkable to everything. I would give it more than 5 stars if I could just because the staff was so friendly!
Stayed 2 nights in Mar 2024
Response from Clara on 28 Mar 2024
Dear Laura, We're thrilled to hear that you had a wonderful experience at our hotel from our delicious breakfast offerings to our comfortable, uniquely designed rooms. Our central location aims to make exploring Amsterdam convenient for our guests. Your kind words about our staff mean a lot to us – providing exceptional service is what we strive for. Thank you for your glowing review! We'd love to welcome you back anytime.Kind regards, ClaraHotel The Craftsmen

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Clara on 28 Mar 2024
Dear Daniel,Thank you for sharing your 5/5 rating! We are happy to have exceeded your expectations and would love to welcome you back for another memorable stay!Kind regards, ClaraHotel The Craftsmen

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with outstanding service.
Stayed 3 nights in Mar 2024
Response from Clara on 28 Mar 2024
Dear Matthew, We are happy you enjoyed your stay and our service! Thank you for your kind words. We look forward to welcoming you back soon!Kind regards, ClaraHotel The Craftsmen

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This old (1652) boutique hotel was terrific! The room was perfect. The staff and management went above and beyond. Highly recommend
Stayed 1 night in Feb 2024
Response from Giacomo on 2 Mar 2024
On behalf of the whole staff and management team we would like to thank you for your feedback, we are delighted you enjoyed your stay with us!

10/10 Excellent

Jay, Sidcup

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and helpful
Stayed 2 nights in Feb 2024
Response from Giacomo on 2 Mar 2024
Thank you so much for your feedback on behalf of the whole staff, we appreciate it!Hotel the Craftsmen

10/10 Excellent

Sheila Margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really great little hotel in a perfect location looking out onto the canals Staff so friendly and helpful Would definitely stay again and recommend to others
Stayed 3 nights in Feb 2024
Response from Clara on 20 Feb 2024
Dear Sheila, Thank you for the great review! We're glad you enjoyed your stay and our location by the canals. Our staff aims to provide exceptional service, and we'd love to have you back again.

10/10 Excellent

Trenise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonder hotel
Stayed 2 nights in Jan 2024
Response from Clara on 20 Feb 2024
Thank you for leaving us an excellent rating! We truly appreciate your support and hope to continue exceeding your expectations in the future.

10/10 Excellent

susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn’t recommend staying at The Craftsman more highly. We absolutely loved the decor, ambience, location,delicious breakfast and above all the helpful friendly staff. A little gem.
Stayed 2 nights in Feb 2024
Response from Clara on 20 Feb 2024
Thank you so much for your glowing review! We're thrilled to hear that you enjoyed every aspect of your stay at The Craftsman. Our team takes great pride in providing a welcoming atmosphere, delicious breakfast, and exceptional service. We appreciate your kind words and hope to welcome you back soon for another memorable experience.

10/10 Excellent

Mr P. R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Giacomo on 2 Mar 2024
Thank you so much for your feedback, we appreciate it!Hotel the Craftsmen

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Giacomo on 2 Mar 2024
Thank you so much for your feedback, we appreciate it!Hotel the Craftsmen

10/10 Excellent

andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Clara on 23 Nov 2023
Thank you Andy for the excellent rating!

10/10 Excellent

Justin

Liked: Staff & service, property conditions & facilities
The best part about the hotel was the people. They were always smiling and going out of their way to make you happy. I’ve never had such service on vacation.
Stayed 7 nights in Oct 2023
Response from Clara on 9 Nov 2023
Thank you for sharing your experience! Our team takes great pride in providing exceptional service, and it's wonderful to know that our efforts made your vacation even more enjoyable. We look forward to welcoming you back in the future!

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An historic gem in Central Amsterdam
This is a beautiful hotel in central Amsterdam. Full of character, with rooms spread over 5 floors and many nooks and crannies. It exudes class, from the warmth of the welcome to the individually designed and thoughtfully restored rooms, to the delicious breakfast. If it’s within your budget, stay here. You will not be disappointed.
Stayed 1 night in Oct 2023
Response from Clara on 21 Oct 2023
Dear Robert, Thank you for your glowing review! We're delighted that you found our hotel beautiful, full of character, and exuding class. Our team takes pride in offering a warm welcome and ensuring each room is thoughtfully restored and uniquely designed. We're thrilled that you enjoyed the breakfast as well. If you ever return to Amsterdam, we would be honored to host you again. Your satisfaction is our ultimate goal, and we look forward to exceeding your expectations on your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels I’ve stayed at
This hotel is amazing. One of the best I’ve ever stayed at. From the service to the decor to the wonderful breakfast spread, there is care in every single detail.
Stayed 1 night in Oct 2023
Response from Clara on 17 Oct 2023
We're delighted to hear that your stay at our hotel left such a positive impression on you. Thank you for your kind words, and we look forward to welcoming you back on your next visit to Amsterdam!

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Clara on 17 Oct 2023
Thank you for the perfect rating!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was very attentive and hustled!
Stayed 1 night in Sep 2023
Response from Clara on 17 Oct 2023
We're pleased to hear that our staff provided attentive service during your stay. Thank you for sharing your experience!

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky hotel
Small boutique hotel. Very central location. Young staff , very friendly. Very unique themed rooms. Nice continental breakfast.Bit on the expensive side!
Stayed 2 nights in Sep 2023
Response from Clara on 17 Oct 2023
Thank you for your feedback. We're glad you appreciated our central location, friendly staff, and unique themed rooms. We would love to welcome you back on your next visit to our vibrant city!

10/10 Excellent

Nigel

Business traveller
Liked: Staff & service, property conditions & facilities
A real Gem ( Diamond ) in Amsterdam
Brilliant hotel and location … very downtown Amsterdam . Close to the canal , great atmosphere , close to really good bars and restaurants. Staff were excellent Cannot fault it abd wouldn’t want to
Stayed 1 night in Sep 2023
Response from Clara on 29 Sept 2023
Thank you for your wonderful review! We're thrilled to hear that you found our hotel brilliant and enjoyed our central location. Being close to the canal, great bars, and restaurants certainly adds to the charm. Our dedicated staff greatly appreciates your kind words and we hope to have the pleasure of welcoming you back for another fantastic stay in the future!

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely property. Like nothing I’ve experienced before. Staff all super happy and helpful. Can’t recommend enough!
Response from Clara on 27 Sept 2023
Dear Graeme, Thank you for sharing your positive feedback! We would love to welcome you back to continue to exceed your expectations!

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quirky hotel, staff really friendly and helpful, room was lovely with great facilities and decor. Breakfast was superb, in lovely dining area. Walkable from Central Railway station.
Stayed 1 night in Aug 2023
Response from Clara on 27 Sept 2023
Dear Joanne, Thank you for your review! We are pleased to read you enjoyed your stay at our quirky hotel, appreciated our friendly staff, well-appointed rooms, superb breakfast, and convenient location near Central Station! We surely hope to welcome you back on your next visit to Amsterdam!

10/10 Excellent

piotr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Clara on 29 Sept 2023
Thank you for the outstanding score! We would love to welcome you back for another memorable stay!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Lovely hotel, service was excellent, the room was comfortable and well decorated. Breakfast was nice.
Stayed 1 night in Jul 2023
Response from Clara on 8 Jul 2023
Dear David, Thank you for your kind words! We're pleased to hear that you had a lovely stay at our hotel, and we're glad that you enjoyed the excellent service, comfortable and well-decorated room and the nice breakfast.We hope to welcome you back soon!Kind regards, ClaraHotel The Craftsmen

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at The Craftsmen were friendly and very accommodating! We loved our room and will definitely stay here again when we return to Amsterdam!
Stayed 3 nights in Jun 2023
Response from Clara on 8 Jul 2023
Dear Amy, Thank you for your kind words! We're delighted to hear that you had a wonderful experience at The Craftsmen and look forward to welcoming you back on your next visit to Amsterdam!Kind regards, ClaraHotel The Craftsmen

10/10 Excellent

Steven, Chandler

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was really unique and the staff was incredible. Very polite and helpful including anticipating items that were important for us. This is our new goto hotel in Amsterdam!!
Stayed 1 night in Jun 2023
Response from Clara on 8 Jul 2023
Dear Steven, We're thrilled that you found our unique rooms and exceptional staff to be incredible, and we're honored to be your new go-to hotel in Amsterdam!Kind regards, ClaraHotel The Craftsmen

10/10 Excellent

Justin, Goodyear

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing with every detail!
Stayed 3 nights in Jun 2023
Response from Clara on 24 Jun 2023
Dear Justin, Thanks for the wonderful review! We're thrilled our staff impressed you with their attention to detail. We hope to see you again soon!Kind regards, ClaraHotel The Craftsmen

10/10 Excellent

Corina

Travelled with family
Liked: Staff & service, property conditions & facilities
eclectic property, great breakfast brought up to the room, staff was super friendly. room was comfortable, shower great with Molton Brown products. will come again
Stayed 1 night in Jun 2023
Response from Clara on 24 Jun 2023
Dear Corina, Thank you for the fantastic review! We're thrilled you enjoyed our eclectic property, delicious breakfast delivered to your room, friendly staff, comfortable room, and the great shower experience with Molton Brown products. We look forward to welcoming you back again in the future!Kind regards, ClaraHotel The Craftsmen

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, property conditions & facilities
The Breakfast was excellent. Better than a larger hotel I had just stayed at. The staff were extremely helpful and the room was a delight and the views from the windows magical. Will definitely return, just to experience the Craftmen's many different styled rooms.
Stayed 1 night in Jun 2023
Response from Clara on 24 Jun 2023
Dear Wendy, Thank you for the great review! We're delighted you loved our breakfast, staff, and magical views from your room. Furthermore, we can't wait to have you back to experience our various room styles at Craftsmen. Kind regards, ClaraHotel The Craftsmen

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I can’t say enough about this Hotel. From the location, the unique rooms and competent, caring staff you can’t go wrong. Overlooking the Singal canal you are a little away from the hustle and bustle of some of the other streets. Close to Anne Frank House and within 30 min walk to Van Gogh, Rijksmuseum and boutique shops.Lovely breakfast provided in the gallery and to go bag for our last day to take to the airport. This was a wonderful conclusion to our European vacation!
Stayed 3 nights in Jun 2023
Response from Clara on 24 Jun 2023
Dear Carol, Thank you for the fantastic review! We're thrilled you loved our hotel's location, unique rooms, and caring staff. It was a pleasure being a part of your memorable European vacation. We appreciate your feedback and hope to see you again soon!Kind regards, ClaraHotel The Craftsmen

10/10 Excellent

Sonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Excellent hotel.with lots of style and great friendly staff
Stayed 5 nights in May 2023
Response from Clara on 6 Jun 2023
Thank you for leaving us your review! We are happy to read you enjoyed your stay at Hotel The Craftsmen for our overall style and friendly staff!We truly hope to be able to welcome you on your next visit!Kind regards, ClaraHotel The Craftsmen

10/10 Excellent

June

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Attentive staff. Super location.
Stayed 6 nights in Apr 2023
Response from Clara on 22 Apr 2023
Dear June, Thank you for taking the time in leaving us your review! We are pleased to read you enjoyed your stay at Hotel The Craftsmen for our cleanliness, our attentive staff and super location!We surely hope to welcome you back on your next visit to Amsterdam!Kind regards,ClaraHotel The Craftsmen

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is awesome.
Stayed 1 night in Apr 2023
Response from Clara on 11 Apr 2023
Dear Samuel, Thank you for your review! We are pleased to hear that you find our hotel to be awesome and we certainly would love to welcome you back some time in the near future!Kind regards, ClaraHotel The Craftsmen

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel in an Amazing City
Had such a great time staying at the Craftsmen, I really can't say enough about the hotel. The best things are the location (it's in a historic building right in the city), the breakfast every morning was delicious (including the mini dutch pancakes which were out of this world), and the staff were friendly and professional and really made the stay enjoyable. I was in the "Boat Maker" room, which was large and well appointed and had amazing views of the canal. The rooms were professionally designed and you can tell. Thank you to the entire staff especially Michele and Camille, you went above and beyond and I really appreciate it.
Stayed 7 nights in Mar 2023
Response from Jasmin on 9 May 2024
Dear Richard, Thank you for the review. The historic ambiance combined with delicious breakfasts and picturesque views of the canal from the "Boat Maker" room must have made your stay truly unforgettable. It's fantastic to hear that the staff went the extra mile to ensure your comfort and enjoyment. We hope to welcome you back again soon. Kind regards, Jasmin Hotel The Craftsmen

10/10 Excellent

Rebecka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, beautiful restoration of canal house
Stayed 1 night in Mar 2023
Response from Clara on 28 Mar 2023
Dear Rebecka, Thank you for taking the time to leave us a review! We are so happy that you enjoyed your stay at Hotel The Craftsmen: from our perfect location to our restoration of canal house.

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023
Response from Clara on 28 Mar 2023
Thank you for rating us, Jessica! We hope you enjoyed your stay at Hotel The Craftsmen and we would love to welcome you back and earn that 5/5 next time!\Kind regards, ClaraHotel The Craftsmen

10/10 Excellent

Nancy

Stayed 3 nights in Feb 2023
Response from Clara on 22 Mar 2023
Thank you for the 5 stars!

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic boutique hotel
Fantastic place, great breakfasts and service, perfect position
Stayed 1 night in Feb 2023
Response from Clara on 6 Mar 2023
Dear Deborah, Thank you for leaving us such great rating! We are so happy you enjoyed your stay at Hotel The Craftsmen for our breakfast, service and location. We truly hope to be welcoming you back!Kind regards, ClaraHotel The Craftsmen

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed in Amsterdam many times, and this is by far the nicest hotel experience I've had: the staff was warm, friendly, and helpful, and the room itself was absolutely beautiful. Small but stylish, with terrific amenities and a cozy feel. And the location is wonderful as well: situated on a canal, with many restaurants and neighborhood bars within a short walk. I'll definitely be back.
Stayed 1 night in Jan 2023
Response from Clara on 3 Feb 2023
Dear Marc, Thank you for taking the time to leave us this lovely review! We are so pleased to hear that this is the nicest hotel experience you have had and that we exceeded in making your stay a remarkable one from our friendly staff to our amenities and central location.Needless to say that we would love to welcome you back on your next visit to our vibrant city!Kind regards,ClaraHotel The Craftsmen

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Friendly service. Great location. Great breakfast.
Stayed 3 nights in Dec 2022
Response from Clara on 10 Dec 2022
Dear Marianne,Thank you for taking the time to leave us a review! We are pleased to hear you enjoyed your stay at Hotel The Craftsmen and that our service, breakfast and location made a positive impact on your overall experience.We surely hope to welcome you back in the future!Kind regards,Clara

10/10 Excellent

Anne, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022
Response from Hotel The Craftsmen on 7 Dec 2022
Dear Brooke, Thank you for taking your time to share your feedback with us. It's good to see that you enjoyed your stay with us! Hopefully see you next time! Kind regards, PuckHotel The Craftsmen

10/10 Excellent

Donna, Harleysville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique and pleasant property. Staff was super friendly and my stay couldn’t have been better.
Stayed 1 night in Oct 2022
Response from Hotel The Craftsmen on 31 Oct 2022
Dear Paul,Thank you for staying at Hotel The Craftsmen. It was amazing welcoming you to our hotel and hearing that you have enjoyed your time with us! Hopefully you will come back again in the future. Kind regards, PuckHotel The Craftsmen

6/10 Okay

AIMEN

Travelled with partner
Liked: Cleanliness, amenities
Not very comfortable
Stayed 1 night in Oct 2022
Response from Hotel The Craftsmen on 31 Oct 2022
Dear Aimen,We are sorry to hear that you did not find your stay with us comfortable. Please feel free to always let us know during your stay if there is anything else we can assist with to make your stay better! Hopefully we can welcome you in the future and give you a more memorable stay like our other guests! Kind regards, PuckHotel The Craftsmen