Deluxe Double Room | View from room
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Reviews of No. 377 House

3 out of 5
No. 377 House
Nassaukade 377, Amsterdam

Reviews

8.6

Excellent

Rating 10 - Excellent. 381 out of 778 reviews" "
Rating 8 - Good. 278 out of 778 reviews" "
Rating 6 - Okay. 80 out of 778 reviews" "
Rating 4 - Poor. 24 out of 778 reviews" "
Rating 2 - Terrible. 15 out of 778 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, easy access to public transportation.
Stayed 3 nights in Apr 2024

4/10 Poor

Thomas, La Center

Travelled with partner
Disliked: Cleanliness
This place deserves a 6, not an 8.6. Hallway carpet was really old and smelly on all floors. Floor in room was old looking and seemed dirty. Small entry to hotel with stairs and no lobby to speak of. Sewer smell in the bathroom. Bed was a futon on a soft box spring - not normal. I had a small room that should have been a single but they stuffed a double in it sideways and I had to crawl over my wife to get in and out. Every time. This is not a hotel, it’s a guesthouse and needs updating very badly.
Stayed 2 nights in Apr 2024

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Apr 2024

4/10 Poor

Ellen, South Portland

Disliked: Cleanliness, property conditions & facilities

6/10 Okay

Craig

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Carlos, Bagaces

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very friendly staff. Cleaning service is really good as well.
Stayed 4 nights in Apr 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our 3 night stay in No377 , Corner room had a brilliant view . Highly recommend to everyone
Stayed 3 nights in Mar 2024

10/10 Excellent

Camille

Stayed 2 nights in Mar 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great space. Close to restaurants, bars, and public transportation. Old world charm. Clean!
Stayed 4 nights in Feb 2024

10/10 Excellent

Hoi leung

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and nice.
Stayed 2 nights in Dec 2023

10/10 Excellent

VLAD, Lakeland

Stayed 1 night in Jan 2024

6/10 Okay

Lysa

Liked: Cleanliness, room comfort
Disappointing
Room is poorly designed with windows that wont close all the way, few outlets, terrible shower and hair dryer not working.
Stayed 5 nights in Oct 2023

10/10 Excellent

ELizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place!
Amazing rooms and very friendly reception that made our stay even better. Will come back !
Stayed 3 nights in Jan 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Horrible & Disappointing Hotel Stay
This hotel was advertised to be non-smoking, yet the hallway outside Rm 002/003 have cigarette and/or cannabis smell almost at all times. Hotel staff was aware someone smoking/cannabis in their room but lack enforcement causing the stench to be there in the main aisle/hallway outside my room doors since Rm 002/003 are literally on the main entry way. That is not what we expect from a non-smoking hotel facility and unacceptable esp. traveling with kids. Stay away from this hotel if you want a nonsmoking facility Throughout my stay, I have Do not Disturb (DND) sign on and I make sure that light is illuminated as confirmed by Astrid @front desk. Sometime in 12/29 afternoon, while we were sway, hotel housekeeping ignored those signs and entered both rooms. Upon pressing, Astrid confirmed the housekeeping entered the rooms that has DND sign on and she has to ask the housekeeping to get out of the rooms. It is very suspicious as the housekeeper were making rooms that morning. It certainly looks like the housekeeping is looking for a time the rooms are not occupied to enter. If you care about your privacy & safety of your belongings, there should be much better choice around. Rm 002/003 was basically on the ground fl. and it is so noisy and you can hear all the noise from the hallway, reception, the street. It is impossible to sleep throughout our 2 nights stay. Rm 003, door won't even lock @checkin. Think twice and hard before you book.
Hotel Main Entrance
Hotel Main Hallway to Lobby
Dirty Hallway leading to Rm 002/003 and Lobby
Lobby and Rm 003 Across
Stayed 2 nights in Dec 2023

10/10 Excellent

Philip Conway

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really helpful and welcoming staff. Great location with everything in walking distance
Stayed 3 nights in Jan 2024

10/10 Excellent

Richard Adrian

Stayed 8 nights in Dec 2023

10/10 Excellent

Suraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind and helpful. Highly recommend the place.
Stayed 4 nights in Dec 2023

10/10 Excellent

Christopher

Stayed 2 nights in Dec 2023

10/10 Excellent

Javier Marquez

Stayed 2 nights in Dec 2023

4/10 Poor

Mark

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in a great location, walking distance of most sites in Amsterdam at the same time as being quite and peaceful. The view of the canal from our room was beautiful. At first glance, the room seemed clean, although the appearance of the lobby and hallways suggested the opposite. Unfortunately there is a serious mold problem in this hotel. The wall closest to the window was wet and growing large patches of fuzzy mold. Behind the bathroom mirror was black with mold. The bathroom ceiling was dripping. When we raised these issues, we were told they would clean the moldy wall next to our bed. We asked for this not to be done during our stay because we didn't want the spores to be spread all over the room. When we returned to the hotel that evening, the mold had been "cleaned", with no sign of bleach or cleaning products. My guess is they just brushed it off to remove visible traces, spreading mold spores all over the room. They assured us they covered the bed while they did this, but that's not much imo. I am writing this detailed review because I'm not confident that the hotel will undertake the significant work needed to treat the mold and prevent it from coming back, and it could affect guests health.

10/10 Excellent

Megan

Stayed 1 night in Nov 2023

2/10 Terrible

Sue

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel- dirty and disgusting
This hotel is NOT as advertised. The exterior of the building is covered in graffiti and cigarette butts. The “lobby” is a small dirty desk in a narrow dark hallway. The desk clerk is a resident of the building and is poorly dressed and is not able to assist with any questions. The rooms are dirty and do not meet up with the amenities described in the reservation. We called Hotels dot com about a refund because we wanted to move to a better hotel, but we received no assistance from either the hotel or the Hotels dot com customer service department. Horrible place- keep looking!
Stains on furniture and all furniture was dirty
Stayed 3 nights in Nov 2023

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff went out of their way to help, especially with a late check-in. I would stay here again.
Stayed 3 nights in Nov 2023

10/10 Excellent

Norman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location would def stay here again and recommend it to anybody visiting Amsterdam. I had the king bed with balcony.
Stayed 2 nights in Nov 2023

10/10 Excellent

Norman

Stayed 1 night in Nov 2023

4/10 Poor

Adriana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very well located... But the carpet have stains, small bed, rippen towels, no hot water some days and we have to ask for toilet paper, cleanesses is very poor.
Stayed 7 nights in Nov 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Disappointed
My room was two feet from the reception desk. It was hard to sleep with people coming in and out. I had booked a room with a king bed to get a good night of sleep, but it was for nothing. The mini fridge was not working properly. The shower head was also leaky.
Stayed 3 nights in Oct 2023

10/10 Excellent

Sergii

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful and inexpensive hotel, perfect for our honeymoon.
Stayed 3 nights in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy walking to everything yet far enough from the busy downtown area. Building has character and the staff are wonderful- would definitely stay there again
Stayed 5 nights in Oct 2023

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Geogf

Travelled with group
Liked: Staff & service, room comfort
Good stay
Good little hotel, fairly basic but more than adequate and staff were very helpful.
Stayed 3 nights in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
This hotel was an excellent find. It is close to the Rijksmuseum and Vondelpark, and several good dining options are available nearby. Be prepared to be surprised by the steep front stairs, the small front door, the tiny front desk, and the narrow hallways, but they are all part of the hotel's old style charm. What matters most is that the rooms are well-sized and clean, the service attentive, the price fair, and the bed comfortable.
Stayed 1 night in Sep 2023

10/10 Excellent

Kevin

Stayed 3 nights in Aug 2023

10/10 Excellent

Kizzy Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good little hotel. We really enjoyed our stay. Location wise was absolutely perfect, to/from aiport really easy. City is literally 5 minute walk. Every is walkable if you can do it, if not transport is all very near.
Stayed 3 nights in Sep 2023

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and great location. Comfortable room and a free mini bar was a nice touch. Definitely stay again.
Stayed 2 nights in Sep 2023

6/10 Okay

Tina

Travelled with group
Nice and clean
Stayed 1 night in Jul 2023

10/10 Excellent

Sheridan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet hotel, close to the trams to !
Stayed 3 nights in Sep 2023

10/10 Excellent

Harneet

Travelled with partner
Great location. Friendly staff. Highly recommend.
Stayed 12 nights in Aug 2023

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 6 nights in Aug 2023

10/10 Excellent

michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023

10/10 Excellent

Brendon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fantastic, our room was spacious and luxurious with complementary snacks in the mini bar, luggage taken to our room, with a host of other amenities. Staff were excellent.
Stayed 4 nights in Aug 2023

4/10 Poor

Luisa, Ringwood North

Travelled with partner
Disliked: Amenities, property conditions & facilities
The sewerage smell from the plumbing in the bathroom was constant and especially bad in the evenings. The staff tried their best to help by changing our room but the smell was just as bad. We were relieved to leave. We are returning to Amsterdam in September but will NOT stay in this hotel again. It’s a great pity because we liked the location and other than the smell, the room was attractive and clean. Also be aware that they do not provide breakfast options.

2/10 Terrible

Mauricio E

Stayed 5 nights in Aug 2023

6/10 Okay

Lauren E.

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
It is a great location and our room was lovely. However, the cleaning of said room was greatly lacking. Our room didn’t get cleaned for days and even when it did it was almost at the end of the day when we wanted to rest. Our espresso cups never got cleaned/changed. Trash sat for over 1.5 days. It seemed like an afterthought and it put a damper on the stay for sure.
Stayed 4 nights in Aug 2023

8/10 Good

Ka Wai

Liked: Staff & service, property conditions & facilities
Nice balcony, close to the city centre
Stayed 4 nights in Jul 2023

8/10 Good

Cafer, Happy Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything Our intelligence was challenged by the coffee maker.
Stayed 2 nights in Aug 2023

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Aug 2023

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location between museum district and canal area. Room was small as expected which is fine, I wasn’t looking to spend much time in room. Room wasn’t ready when I arrived, and breakfast wasn’t available but not a big deal.
Stayed 3 nights in Aug 2023