Amt Neuhaus Holidays

The bathroom should be cleaned more thoroughly.

Nice, pet-friendly, hotel. Convenient place to stay near to the motorway. We were travelling with our dog. Staff were very welcoming. There was a small charge, I think €20, for a pet-friendly room. Dogs are not allowed in the restaurant, but they can go in the bar, where you can get food and drinks. The hotel is next to a park where we could exercise our dog. Food and drinks in the bar and restaurant were very good.

Very heloful staff and the room and location were great.

The hotel is beautiful and it's right beside the lake, short walk to the small lake and the main shopping area. There's a street opposite the train station that feels a little unsettling but we soon discovered other routes to avoid it. Would definitely recommend this hotel as they seem to have thought of everything.

1. The hot and cold water tap in the bathroom sink was configured wrong. They were opposite (Room 1124). 2. The bathtub drain was defect and I needed to hold in a button manually until all water was drained. 3. The doors connecting our two rooms had to be opened by a staff member. If the kids accidentally closed both doors, we would have to call room service again. Perhaps we should have the key? 4. Perhaps the person on the toilet should have control over the window blinds into the bathroom, not the people or kids outside… Besides that there were friendly staff, tasty food and comfortable beds 🙂