Exterior

Reviews of Hampton Inn Anderson

2.5 out of 5
Hampton Inn Anderson
120 Interstate Blvd, Anderson, SC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 212 out of 343 reviews" "
Rating 8 - Good. 97 out of 343 reviews" "
Rating 6 - Okay. 17 out of 343 reviews" "
Rating 4 - Poor. 5 out of 343 reviews" "
Rating 2 - Terrible. 12 out of 343 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff !! We love having breakfast every day And so peaceful there. Thankyou
Stayed 4 nights in Apr 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met my expectations of a dependable good quality stay at Hampton Inns.
Stayed 1 night in Mar 2024

8/10 Good

Richard, Charlotte

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good enough that I shall stay there next trip.
Stayed 1 night in Feb 2024

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to Clemson University
It was a nice place consistent with what we have come to expect from this chain. We were in town to tour Clemson University, and this hotel was just down the road from campus. Also, lots of restaurant within walking distance to this property.
Stayed 1 night in Feb 2024

10/10 Excellent

Dianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little glitch or they’d be a five star stay!
Before arriving they called me to let me know that their telephones, cable TV and internet had an outage and if I wanted to change to another hotel they would issue a refund. We chose to continue our travels. They were accomodating in very way including calling some local restaurants and bars to see who had working TVs for the Rose bowl game. The staff was friendly and the property was pristine.
Stayed 1 night in Jan 2024

8/10 Good

Sarver

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appliance
The refrigerator did not cool at all.
Stayed 1 night in Dec 2023

6/10 Okay

John

Travelled with family
Room was disappointing. Neither of the wall thermostats in the two room suite worked. One thermostat on one of the units did function. Bed and shower were fine. Furniture was stained. Breakfast was mediocre. I have been in much nicer Hamptons. Even room layout was off with sofa it sitting room not facing tv. Hotels in college towns just seem to get abused a bit.
Stayed 1 night in Nov 2023

10/10 Excellent

Shirley Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to all of my needs for this trip. I also was very pleased to find a place that I could bring my pets.
Stayed 2 nights in Oct 2023

2/10 Terrible

Fiona

Travelled with family and small children
Disliked: Cleanliness, staff & service
Not a Hampton like I’ve ever stayed in before. I arrived before check in and it seemed dingy so I asked to see the rooms. Mgr showed me a room on 1st floor which later I learned is a diamond club room, I’m not in that club. I was going to use my protection insurance I purchased through Expedia, but the lady made me believe the rooms were great so once I checked in at 3pm my insurance was then void. I called Expedia, sent them images, they said I wouldn’t have to deal with that. They called Hampton, who then called my room. Kid you not, these were the evening shift mgrs exact words. “What seems to be the problem” I told her it was disgusting and stunk horrible in the room. “You are not getting your money back. This room was professionally cleaned in the last 2 months and if it is not up to your standard, then I can’t help that.” You can look at the pictures and gather your own conclusion on that. Expedia just said they were sorry, that they wouldn’t refund me. I became very sick while there, raw throat, trouble breathing I have severe allergies to indoor pollutants and they were aware of that but did not care. The town was fully booked due to a ball game and I had just traveled 6 hours with my grandchildren, after being refused to get my money back I didn’t know what else to do but stay. The 4 yr old grandchild couldn’t even be in the room due to the odor making him sick.
Stayed 2 nights in Oct 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, reasonable price, everything (except first floor ice machine) works.
Stayed 1 night in Oct 2023

2/10 Terrible

Jamie

Disliked: Cleanliness, amenities, property conditions & facilities
There was a woman outside with 2 unleased dogs (they kept approaching my leashed dog and she was too high to control them) and all of her belongings. My daughter found a crack pipe laying in the parking lot. The room was over 80 degrees when we arrived and pillows smelled like cigarettes.
Stayed 1 night in Aug 2023
Response from Candice on 4 Sept 2023
We are genuinely sorry to hear about your recent experience during your stay with us, and we appreciate you taking the time to provide feedback. Your concerns are of great importance to us, and we are committed to addressing each issue you have raised.The situation with the unleased dogs and the presence of personal belongings outside our establishment is unacceptable, and we deeply regret that you had to encounter such a situation. We will be reviewing and enforcing our policies to prevent any recurrence of such incidents.The discovery of a crack pipe in our parking lot is a matter of utmost concern. We take this very seriously, and we will work closely with local authorities to ensure the safety and security of our guests.We apologize for the discomfort you experienced with the room temperature and the unpleasant smell of cigarettes on the pillows. Providing a comfortable and clean environment is a top priority for us, and we will promptly investigate and address these issues.Your feedback is invaluable to us, as it helps us identify areas in need of improvement. We sincerely hope you will consider giving us another chance to provide you with a more enjoyable stay in the future. Please do not hesitate to reach out to our management team if you would like to discuss your experience further.Thank you for choosing our establishment, and we look forward to the opportunity to serve you better on your next visit.

10/10 Excellent

Peter

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 STARS
Stayed 2 nights in Aug 2023
Response from Candice on 1 Sept 2023
Thank you for the perfect rating! We're thrilled to hear that you had a wonderful experience during your stay. We look forward to welcoming you back in the future.

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected stay at Hampton
We originally had reservations across the street at another hotel and when we drove in, it did not look as nice as it had online! Plus there were lots of big boxes and furniture in the exterior walkways, almost obscuring the entrance to the hotel. People were just hanging around the outside and on the walkways so we just drove right through and looked for another hotel nearby! We found the Hampton Inn and it was so much nicer. Breakfast was good but they were running low on fruit by 8:30 am and did not replenish while we were there on both days. The bed was comfortable but the room was so damp. It even smelled wet in the room. Staff was nice and they gave bottled water and cookies to the guests at the front desk on check in. Parking was easy. Lots of restaurants nearby.
Stayed 2 nights in Aug 2023
Response from Candice on 1 Sept 2023
Thank you for sharing your feedback with us. We're glad you found our Hampton Inn to be a more appealing choice. Your comments regarding breakfast and room conditions are noted, and we'll work to improve these aspects. We appreciate your compliments about our staff and convenient location. We hope to have the pleasure of welcoming you back in the future for an even better experience. Warm regards,

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super nice.
Stayed 1 night in Jul 2023
Response from Candice McIntyre on 5 Aug 2023
Thank you for your kind words! We're thrilled to hear that you had a fantastic experience with our staff. Your appreciation means a lot to us. We hope to welcome you back soon for another wonderful stay.

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accommodations. Would highly recommend. One lady at the front desk could have been a little friendlier.
Stayed 3 nights in Jul 2023
Response from Candice McIntyre on 5 Aug 2023
Thank you for your positive feedback and recommendation! We're glad you enjoyed your accommodations. We appreciate your input about our front desk service and will address this to ensure an even better experience next time. We look forward to seeing you again the next time you're in Anderson.

10/10 Excellent

Robyn

Stayed 1 night in Jul 2023
Response from Candice McIntyre on 5 Aug 2023
Thank you for your wonderful rating! We're thrilled you had a great experience at our hotel. We hope to welcome you back soon for another fantastic stay.

8/10 Good

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
“Average” Hampton property
Stayed 1 night in Jul 2023
Response from Candice McIntyre on 5 Aug 2023
Thank you for sharing your feedback. We're sorry to hear that your experience was average. Please let us know if there's anything specific we can improve upon. We hope to have another chance to exceed your expectations in the future.

8/10 Good

Mike

Stayed 1 night in Jul 2023
Response from Candice on 1 Sept 2023
Thank you for your feedback, and we appreciate your rating of 4 out of 5. We apologize for the delay in our response. Your input helps us strive for excellence, and we look forward to serving you even better in the future.

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favorite hotels.
Very nice hotel. The room was clean (no funky smells). The receptionist was friendly. The breakfast was excellent! And coffee available all day was a plus.
Stayed 1 night in Jun 2023
Response from Candice on 1 Sept 2023
Thank you for your kind words and positive feedback! We're delighted to hear that you had a pleasant stay with us, enjoyed the clean room, friendly receptionist, excellent breakfast, and the convenience of all-day coffee.We sincerely apologize for the delay in our response and appreciate your patience. Your feedback is important to us, and we hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, comfortable
Stayed 1 night in Jun 2023

10/10 Excellent

Steven

Stayed 2 nights in Jun 2023

10/10 Excellent

Mary J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property Clean and staff friendly. We had a real good stay; we would stay again. Wish cleaning staff would have gone in during the stay, not everyday but every couple days.
Stayed 4 nights in May 2023

10/10 Excellent

Linda, Reading

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2023

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly. Checkin and out was smooth. Nice quiet hotel and convenient.
Stayed 2 nights in Apr 2023

10/10 Excellent

Kimberly

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was very friendly, easy to find location and access to interstate
Stayed 2 nights in Apr 2023

10/10 Excellent

Ibrahim

Stayed 1 night in Apr 2023

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and comfortable
Stayed 1 night in Mar 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

4/10 Poor

Joel

Travelled with family and small children
Not enough toiletries in the room. No soap. Not enough toilet paper or kleenex. Used rag left behind. Loud party next door untill 4:00 am.
Stayed 1 night in Jan 2023

10/10 Excellent

April

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything... The breakfast was really good.
Stayed 1 night in Jan 2023

8/10 Good

Donna

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Friendly staff.
Stayed 1 night in Dec 2022

10/10 Excellent

MARSHAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!!
Everything was clean. The bed was comfortable. Breakfast was good with omelettes and bacon.
Stayed 1 night in Dec 2022

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes, You Can Go Home!
I am a native of the area - in fact that's why I stayed in Anderson with my youngest grandchild who had never met my family or seen my home. We had a great time and loved staying at Hampton Inn. It was clean (and yes, I am one of those who checks), comfortable and a great breakfast. The staff was very friendly and you could tell they loved their job. Definitely my place to stay when I come home!
Stayed 1 night in Dec 2022

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Nov 2022

10/10 Excellent

Jindong, Gainesville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, near highway, clean, friendly front desk. spacious room, excellent Wi-Fi. overall very good. However, it did have some drawbacks. My room was a little bit noisy as it is close to the highway, the hotel sign is not easily visible from distance. Breakfast fruit was not fresh, I had stomachache after.
Stayed 1 night in Nov 2022

2/10 Terrible

Sandy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I liked the staff. They were courteous and accommodating. The room had a foul order. Pillow case had mascara on it, one bed had crumbs in it, there was food on the floor near nightstand and the bathroom floor was sticky. Very bad experience. We would have asked for another room but my daughter who has MS and was very tired said that even if we changed rooms it would probably be the same because the same person had probably cleaned that room also.
Stayed 1 night in Oct 2022

10/10 Excellent

Luis

Stayed 1 night in Oct 2022

10/10 Excellent

Sylvia, Miami

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service
Stayed 3 nights in Sep 2022
Response from Etienne Woolridge on 10 Oct 2022
Thank you so much for taking the time to leave feedback! We are so happy that you were able to enjoy staying with us!

8/10 Good

Tammy, Ashburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be nice if the property invested more in the gym and pool. The staff was amazing! Every single person. Super helpful, friendly and accommodating. The cleaning staff was very good as well. I found the property to be very clean.
Stayed 3 nights in Sep 2022

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very good good stay. Staff is friendly and property very clean. Will stay here again.
Stayed 2 nights in Sep 2022

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

10/10 Excellent

Shelley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for overnight stay
Great place to stay! Hotel is very clean. They have plenty of parking and location is safe and convenient. We have stayed here twice in the last 2 months and the front desk clerks are always friendly and welcoming. Rooms are spacious and comfortable and bathrooms are modern and clean as well. Very nice free breakfast with plenty of options. If you're looking for other food, walking distance to Cracker Barrel and other restaurants. There's even a movie theater you can walk to if you have extra time to kill. Looking forward to our next visit!
Stayed 1 night in Sep 2022

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

6/10 Okay

DAVID, AUSTELL

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
the location was just right for our family reunion..
Stayed 2 nights in Jul 2022

10/10 Excellent

E. Ronald

Stayed 2 nights in Jun 2022

4/10 Poor

Lambert M

Travelled with family
Liked: Staff & service
Stayed 1 night in Jun 2022