Holiday Homes in Andover

"The room was dirty and I asked the front desk to bring the cleaning ladies to our room and they proceeded to tell me the “cleaning ladies aren’t here” and the only option is to switch rooms. Meanwhile literally right before I came to ask the front desk the cleaning ladies were two rooms down from us. I told the front desk that’s not true I just saw them. Then they retracted what they said and said oh yea they must have just started. I said ok…? So can you ask them? And they said no. The only option is to switch rooms. This is extremely frustrating. Plus as a mom with an infant with me it’s difficult to switch rooms and I explained this and they still told me that was the only option. Would not recommend this place just because of the staff and the room not being cleaned. "

"Clean room, responsive staff"

"This place was the perfec"

"The room was nice and clean. The staff attentive and friendly. The only disappointing part was the fact that it said online and everywhere in the resort that they are “cashless resort”. When we wanted to pay for some Arts and Crafts activities, they told us pay cash only. So we had to leave. When I called about horseback riding-same thing with cash only. I had to drive outside of the resort, to find an ATM. Just be aware of that."

"The pictures of the hotel on this website must be about 10-15 years old. The hotel is extremely run down. The room we got had 3 metal bakers rack in it for furniture with a microwave sitting on one and a mini fridge on the floor. The sliding door was open, broken, and the replacement hook to jimmy rig it shut was also broken. The beds looked almost completely on the ground. We refused to stay for our safety. The hallway area smelled strongly of cigarettes and there were cigarettes on the floor. The hallway carpets were ripped and half the hotel, when we drove around the building when leaving, was boarded up. The clerk was prompt to refund us thankfully he must experience this a lot. But I strongly believe this hotel should not be on this site as it is not a safe location. The diner is long closed and even Google Maps lists the location as closed permanently."

"Good breakfast and cleaning room."

"Awesome "

"Clean room, room was large, bathroom a little small. Overall the Hyatt in Morristown was great. Within walking distance to restaurants, bars and shops. Staff was nice, parking was easy. Would absolutely stay here again"

"rooms very spacious and clean "