Andoversford Hotel Guide - Hotels with Pool in Andoversford, Cheltenham

"I feel the stay could have been better with greater attention to service. We paid for early check in, as we were attending a wedding and wanted to drop our things off/get ready. We were told that our twin bed set up had yet to be turned into separate beds from the king bed. When we got back at 12:30am, the beds hadn't been separated and at that point, just wanted to sleep. It was a really uncomfortable night. The room was stiflingly hot and there were only too small upper windows, not letting enough air in. It got to the point at 5am where it became unbearable, so we attempted to put the supplied fan on, but it made so much noise due to a bent fan, thankfully we managed to adjust it to stop the noise. Everything else was fine. Breakfast was good, the staff on reception were friendly... it's just a shame that the housekeeping service, broken fan, and poor ventilation in the room let the experience down. I couldnt bear to think what it would be like to stay in one of those rooms during a heatwave."

"I think its very over priced for what it is. Feels like the rooms need an update. There was no dressing table i had to sit on the floor to use the wardrobe mirror. Pillows too soft. Food in the james martin grill was poor very disappointing. Felt a bit let down as it was a treat for my husbands birthday and our anniversary. "

"If hosting an event or wedding this place is probably fine but when you are a tourist it is miles from everything. This hotel is completely rural, you cannot walk to any pubs or restaurants, the town is a 12-15 drive. Staff are great, zero complaints. It is a bar area amd restaurant but the bar lacks charm and atmosphere. Plenty of parking. The rooms are fine but dated and the hotel does not have a lift. If you are planning to tour the general area as a tourist i recommend something closer to town where there is more to do around you"

"Excellent location!"

"Very clean and comfortable hotel with pleasant staff. Large comfortable bed, tasty evening menu and substantial breakfast."

"It was a wonderful way to have a to have a little bit of luxury for my sisters Birthday. The facilities and staff were wonderful and the food was really scrumptious. "

"After check in, we went to our room (140) which had a double bed in one room and 2 sofa beds in the adjoining room, lots of space for everyone! One of the sofa beds wasn’t made up so I asked reception for help. They quickly came along with bedding and we went for a swim before dinner. Dinner was served in the bar as there were too few guests to use the restaurant. The food was standard hotel price and quality, it filled a hole but wouldn’t be a reason to return. We returned to our room and despite being a bit too hot, we all slept well. We woke in the morning and fitted in another swim before breakfast. Someone had registered for breakfast under our room number - a non resident and his kids freeloading. My daughter began itching her arm but I thought nothing of it. Over the course of the next couple of hours she was itchy all over and when I looked she had red itchy spots all over both arms, her shoulders and back. I emailed the hotel to let them know so they could check the room/sofa bed and bedding but they haven’t replied. We were due to return on our way back home but have managed to cancel this. We are now out of pocket for antihistamine, creams and washing our clothing at 60 degrees but we learnt an important lesson. I have stayed in many hotels and never thought to check for such things. I don’t think I’ll ever sleep anywhere again without a mattress inspection. "

"Our room was beautifully clean, and freshly renovated. Great swimming pool and spa facilities as well"

"Didn’t have breakfast, the rooms are lovely but there’s no lifts and everything is spaced out it was lucky we could park near our room and use the fire exit "