"Staff are fantastic. Room was clean and fresh. Food was absolutely the best I’ve had in recent years in other hotels. Location is good for local beach and bus into Palma. Great holiday!"
"The breakfast was amazing there was a variety of food and staff was very helpful with rooms and had good English too. Air conditioning was good and hotel is close to the beach which is good!"
"A really nice hotel very clean and faultless in all areas. Spa is a must do if you can. Traveled as a couple in late April so wasn’t very busy plenty of space around the pool and a nice chilled vibe with the music. Our room overlooked the pool on the 1st floor and we had a lovely day bed to lounge on while on the balcony. I am not a breakfast person but ventured in one of the days there looked to be a good selection of hot and cold foods available. The lunch time snack bar had a small choice and everything was ok.
The area has plenty of places to eat so we ventured out everyday so can’t comment on the evening meals.We will definitely return again "
"Upon arrival, our rooms floor was still wet and the fusty smelling. The sockets beside the bed did not work and we later found out that our rooms hot water didn't work.
When we complained about the hot water issue, a service personal was sent while we went to eat. Upon our return still no hot water and we're told to just 'wait' a few minutes. We did this still no hot water.
Location is very noisy at all day, the only positive is you can eat 8:30-1:30 free brunch"
"Staff were rude at times. I had to upgrade to fit our family in the room and the whole stay, they kept telling me the room was for 3 x people only, even to the point of housekeeping coming back to remove the extra bed they had just put up!
Our room number was neither on any breakfast sheets so were always questioned if we had paid for it or not.
No information on how to try the kids club.
Spa staff were rude, wouldn’t even let the kids wear goggles to swim in the pool.
Not a 5* experience. The hotel itself is nice and very well done."