Annaberg-Lungoetz 2024 Holidays

Overall very nice hotel that I highly recommend. Excellent location. Great view of the mountains. Very nice and friendly staff. Clean and safe. Nicely organized breakfast. Disadvantages: The main issue is the lack of an elevator. There very few parking spots (for 6 cars only). The hotel is close to the train railway which causes considerable noise especially in rooms with lake view.

This was an amazing property and the spa was very relaxing after a day of exploring the town! Highly recommend!

Staff was seriously the friendliest, most helpful people that we encountered on our whole trip.

We recently stayed at this hotel for 2 nights. When you enter , the lobby area is nice . And that’s about it. The room we stayed in was dated and the carpet was full of stains. In a 4 star hotel the standards for cleanliness should be higher. We had the most unpleasant experience for 2 days at breakfast. We walked in the restaurant and waited to be seated. The majority of tables were nicely done . The hostess had a hard time locating our name on the guests lists and when she was able to confirm we had the breakfast included in our stay she led us to a table that needed to be done. Ok, no big deal we thought. It’s the 1st day and they were not prepared for us. But unfortunately this happened again on the 2nd day. No table ready for us! We felt treated like 2nd class citizens. We are well travelled and this is by far one of the most disappointing stay we ever had. Not a single time we heard an apology.