Aoulouz Holidays

I booked a room at Riad Lalla Khadija, but when I arrived, they sent me to a different property instead of the one I had reserved. This was not what I booked or expected. To make matters worse, I also saw a rat at the property they moved me to, which was completely unacceptable and made me feel very uncomfortable.

Very nice, clean and peaceful Riad. The room was very spacious. It had air conditioning in it which helped to cool the room when it was warm. The continental breakfast was nice also. The hosts were very professional and polite during our stay. They let us leave our luggage there on our last day when our flight was at 10pm. The shuttle service they arranged was on time and very professional.

Bello il riad ma non buono il servizio …. Innanzitutto non si può pagare con carte di credito cosa non indicata nella prenotazione, il gestore poco disponibile eravamo in 3 e abbiamo chiesto delle uova in più visto che hanno portato per 3 una mini frittata è mi hanno detto di no nemmeno a pagamento ….. ho chiesto il phon perché non c’è in camera e mi hanno detto che dovevo aspettare ne hanno solo uno per tutti ….. ho chiedo di avere la colazione alle 8:30 spaccate perché poi avevo una gita e mi hanno detto che alle. 8:30 iniziava la colazione cioè iniziavano a preparar are non itevi averla a quell’ora ….insomma pessimo servizio peccato perché il riad merita

One of our many stays here and whilst we would return, there is room for improvements. The rooms are lovely and spacious; however, our room was very noisy late at night due to being adjacent to a nightclub and service areas. Unfortunately earplugs were not available at the front desk. Food is always fantastic with plenty of options and the grounds are stunning and well maintained. Waiting staff in the restaurant and bars are wonderful and the rooms were well kept by housekeepers.