10/10
We loved our short stay in Les Carroz. Bernard was extremely courteous, helpful and flexible, ensuring that everything was arranged for us on arrival and that our departure time could be accommodated. He also answered a wide range of queries promptly by email.
The studio is small (hence the price) but very well looked after and features very practical improvements like laminate flooring and electric security shutters. It is well equipped and you just need to bring food and sheets, etc. It is warm and quiet too.
Although the Genepi building isn't right in the centre, it really is only about a gentle 12-15 minute walk (I did this a few times with my 12 year old son). Also the Line A resort bus (which normally operates every 20 minutes from 08:15 to 19:00) stops a short walk from the front of the building in Pre du Bois. Because its at the end of the circuit, its very easy to get a seat and itakes you swiftly to both the shops and the ski lift (where the lift passes are also sold).
One thing I would consider next time is booking a ski locker. These are next to the ski lift, (at the end of the bus route) and booked online via the Les Carroz resort website. We didn't think about this until too late. It's not at all necessary, but would have made things even easier and avoided any walking with skis and boots.
This is the first time we have tried the Grand Massif ski area and we did enjoy it. We tend to tick off the pistes pretty quickly, but there was still plenty to do over four days skiing and also the variety of the lower tree lined runs and the open bowl of Flaine. If conditions allow, then the very long and dramatic (scenery-wise) Cascades run from Flaine down to Sixt is well worth a go. The ski bus picks you up directly at the bottom and takes you to the main lift at Samoens, so you are quickly back on the circuit again.
Food prices in resort and on the slopes were also good, as was the quality. We strongly recommend Le Chalet d' Clair (on the way down to Morillion) and also Le Neve in Les Carroz centre. In Flaine there are big authentic pizzas in Chez Lili (just don't get an adult size one for the kids!).
We came via Geneva airport and it proved easier to book a shared private transfer, rather than rely on a more limited public transport option (though it is possible to get a couple of trains and then a bus up from Cluses below). 'GoMassif' was excellent.
Thanks again for everything Bernard and for giving us such as great start to the New Year!
Chris E.
Stayed 4 nights in Jan 2018