Arai-machi Hotels

"The staff were helpful nd so professional. The onsen was so clean and quaint. "

"Simply Amazing!"

"This is such an easy place to stay when visiting the small yet profoundly beautiful city of Joetsu!"

"We had a great one night stay... the room was quiet as requested, hotel spotless and staff helpful. Good breakfast with all food choices well stocked. Hotel ideal for stop over and could also work for a longer stay. "

"Great place to stay! "

"The room was very clean and comfortable, but the hotel is located away from JR station!"

"Liked the traditional Japanese hotel style, as well as the onset which was very hot and was much needed after a day of skiing. Staff was very accommodating and helpful when needed"

"Wonderful hidden gem"

"Great place to stay and super accommodating with everything!! They offer free shuttles and it was so easy to ski nearby resorts "

"Amazing stay and amazing "

"The staff were all excellent!"

"Very nice view from your room. Will come back again"

"I appreciated the assistance that the staff provided us at every opportunity."

"Friendly staff and beautiful japanese traditional room. "

"施設は古いがそれなりに清潔で、滞在は快適でした。ベッドも掛け布団も良かったです。"

"Very cosy Japanese accommodation. Lovely couple and very friendly. Definitely will recommend this place 👍👍"

"The room is really worn out and not comfortable unfortunately it’s not somewhere I wanna be back again (it’s not even that cheap)"