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"The hotel was great. Well located, clean and great facilities. The only issue was the long wait for the elevator. I had to wait 10 minutes in the rush hours."

"Really enjoyed myself can’t wait to visit next year."

"Hotel is good. Room is very spacious and our view is very good. Bathroom has all The basic bath amenities. Only downside is the sewerage smell from the toilet. The hotel Chinese restaurant, Tho Lee, is excellent. They serve all you can eat dim sum for lunch fantastic."

"Simply Amazing!"

"Well located."

"Clean rooms, nice staff, many restaurants. Super convenient for skiing "

"Clean room, friendly staff, great food available at the buffet restaurant. "

"Location was amazing - straight outside Niigata Station. Excellent for price, exactly what you would expect from a budget Japanese hotel. Stayed 4 nights and would stay again."

"Room was great! Onsen amazing 10/10 would recommend "

"10 minute walk to the fresh fish market. Had the best sushi ever. Great location."

"Excellent staff but terrible smelling rooms. The whole place reeks of cigarette smoke. "

"It’s good to stay and very convienient."

"Nice place to be. Staff very nice and cordial. "

"Loved the area. Beutiful scenery and really good sushi."

"So good!"

"The staff were very hospitable, and the food was delicious."

"Friendly staff, great location. A lot of food around the area and very close to the main train station. Walking distance to a nice Sake brewery."

"The view was beautiful!"

"Everything was just 👍"

"This was a welcome treat to our travels. We were so impressed with all of the staff and the facilities with beautiful art and spacious rooms. The meals were fantastic as well."