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"Great food, lots of shopping areas, and the aquarium was awesome. "

"The rooms were very affordable and the location was a walkable distance from the station which is great. It is close very close to many restaurants and other shopping locations which is also nice. The beds and rooms were clean but small, which during our stay wasn't a big deal. The breakfast was serviceable for our one night stay but I wouldn't recommend it for any longer if you're not strapped for time. This place was quite budget friendly and convenient for those looking for a good value at a low price. "

"The breakfast buffet was extravaganza! I never seen that much extent of options and they were top notch! It is a big hotel so they had to limit time so we got busy exploring different items. We did not have dinner there but I wonder what it would have been like. We went out to a local mom and pop bar. The immediate area did not seem to have many options for eating out though. The hot spring bath was nice. We enjoyed going between inside and olhalf-outside baths. We didn't do this but saw used the sauna and cold bath. The view from the room was wonderful, looking at snow-capped mountain ridges. The only con is that we were a family of 5 and had to get separated into two rooms. It would have been nice to stay together in one room with five futons. Maybe they were out of bigger rooms when we booked? The location was good for a car access. It is away from the city center of Nagano so if you travel by train, a taxi ride would be needed. But we were pleasantly surprised by what this Matsushiro area had to offer. After checking out we drove a few minutes to the Matsushiro historic residential area, parked, strolled the old Shinto shrine and Buddhist temples. Then we toured into the enormous cave that Imperial Japan dug near the end of WWII to move the headquarter from Tokyo. They never actually moved, but they preserved the cave as a historic site. big military "

"Lovely staff, easy check in, great location next to station, highly recommend :)"

"Loved our room! Everyone was friendly and the onsen was remarkable. "

"Absolutely wonderful experience inside the hotel. Very new and clean rooms with excellent views. Terrific breakfast. The hotel’s only small downside is that it is slightly isolated - very convenient to the convention center next door, but not much else. I would absolutely stay here again if visiting Niigata. "

"Un excellent hôtel. Bonne localisation proche de la gare. Bon rapport qualité/prix. Hôtel propre, chambres confortables. Prenez une chambre rénovée, vous ne serez pas déçus!"

"Hotel Okura personifies ‘omotenashi’, well done 👍 "

"Quick walk to the shopping area… very nice breakfast in the morning…enjoyed my stay "