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ANA Crowne Plaza Niigata by IHG

4.0 star property
Travelers find sensory delights in Chuo Ward, from rejuvenating massage treatments to an array of breakfast options that satisfy morning cravings

Choose dates to view prices

ANA Crowne Plaza Niigata offers a sensory experience in the city center. Guests enjoy authentic Japanese cuisine at four restaurants, relax with aromatherapy and massages, and stay connected with high-speed WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available
The current price is €64
30 Mar - 31 Mar

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Room, 2 Single Beds (Air Purifier)

Standard Room, 2 Single Beds (Air Purifier)

Standard Room, 2 Single Beds (Air Purifier)

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds (Separate Bath and Walk-In Shower)

Junior Suite, 2 Single Beds (Separate Bath and Walk-In Shower)

Junior Suite, 2 Single Beds (Separate Bath and Walk-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds (High Floor)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Single Beds (High Floor)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Room, 2 Single Beds (Top Floor)

Minibar, in-room safe, desk, blackout curtains

Premium Room, 2 Single Beds (Top Floor)

8.0 out of 10
Very good
(1 review)
  • City view
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Multiple Beds

Minibar, in-room safe, desk, blackout curtains

Standard Room, Multiple Beds

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed (High Floor)

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed (High Floor)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Single Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Single Bed (Mid Floor)

Standard Room, 1 Single Bed (Mid Floor)

Standard Room, 1 Single Bed (Mid Floor)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Room, 2 Single Beds (High Floor)

Minibar, in-room safe, desk, blackout curtains

Premium Room, 2 Single Beds (High Floor)

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed (Mid Floor)

Standard Room, 1 Queen Bed (Mid Floor)

Standard Room, 1 Queen Bed (Mid Floor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (Mid Floor)

Standard Room, 2 Single Beds (Mid Floor)

Standard Room, 2 Single Beds (Mid Floor)

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed (Mid Floor)

Standard Room, 1 Double Bed (Mid Floor)

Standard Room, 1 Double Bed (Mid Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds (Mid Floor)

Standard Room, Multiple Beds (Mid Floor)

Standard Room, Multiple Beds (Mid Floor)

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
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About the area

Located in Chuo Ward, a neighbourhood in Niigata, ANA Crowne Plaza Niigata by IHG is in a shopping district and near a train station. Aizu Yaichi Memorial Museum and Niigata City History Museum are cultural highlights, and some of the area's attractions include Niigata City Performing Arts Center and Niigata Science Museum. Shirone Daigo Nakamura Orchard and Niigata Niitsu Railway Museum are also worth visiting. Visit our Niigata travel guide
Map
5-11-20 Bandai Chuo-ku, Niigata, Niigata-ken, 950-8531

What's nearby

  • Bandai bridge and Cherry blossoms in Niigata, Japan; Shutterstock ID 254773054; purchase_order: SF 06557000; job: ; client: ; other:
    Bandai Bridge
    7 min walk - 0.7 km
  • Befco Bakauke Observatory Room
    11 min walk - 1.0 km
  • Toki Messe
    12 min walk - 1.1 km
  • Niigata Prefectural Civic Centre
    3 min drive - 2.7 km
  • Niigata City Performing Arts Center
    3 min drive - 2.7 km

Getting around

  • Niigata Station
    12 min walk
  • Niigata (KIJ)
    19 min drive

Restaurants

  • ラーメン二郎 新潟店
    3 min walk
  • マクドナルド 新潟万代店
    3 min walk
  • Season Café
    1 min walk
  • モスバーガー
    4 min walk
  • 中国料理 天壇 (Tendan)
    1 min walk

About this property

ANA Crowne Plaza Niigata by IHG

Upscale hotel located in Chuo Ward
Take advantage of a coffee shop/cafe, a hair salon and dry cleaning/laundry services at ANA Crowne Plaza Niigata by IHG. Treat yourself to spa services, such as reflexology, aromatherapy or a massage. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Japanese cuisine. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a water dispenser
  • A gift shop, concierge services and free newspapers
  • Multilingual staff, tour/ticket information and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 182 rooms include comforts such as air conditioning and bathrobes, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with bidets and shower/bath combinations
  • Flat-screen TVs with digital channels
  • Fridges, electric kettles and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,200 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: JPY 3,000 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Kanesei
  • Koshi
  • Kura
  • Season Cafe
  • Tendan

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,938 square feet of conference space
  • Meeting rooms

Spa

  • Aromatherapy
  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 3000.0 per night.
Cots (infant beds) are available for JPY 1210 per night

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3000 per person
  • Self-parking fee: JPY 1200 per day (in/out privileges)
  • Crib (infant bed) fee: JPY 1210 per night
  • Rollaway bed fee: JPY 3000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ana Crowne Plaza Niigata
Ana Niigata
Crowne Plaza Ana Hotel Niigata
Crowne Plaza Ana Niigata
Crowne Plaza Niigata
ANA Crowne Plaza Niigata Hotel

Frequently asked questions

Is ANA Crowne Plaza Niigata by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ANA Crowne Plaza Niigata by IHG?

As of 19 Mar 2026, prices found for a 1-night stay for 2 adults at ANA Crowne Plaza Niigata by IHG on 30 Mar 2026 start from €64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ANA Crowne Plaza Niigata by IHG?

Self-parking is available for JPY 1200 per day. Limited spots are available.

What time is check-in at ANA Crowne Plaza Niigata by IHG?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at ANA Crowne Plaza Niigata by IHG?

Checkout is at 11 AM.

Where is ANA Crowne Plaza Niigata by IHG located?

Located in Chuo Ward, this hotel is within a 10-minute walk of Aizu Yaichi Memorial Museum, Pier Bandai and Bandai Pavilion. Befco Bakauke Observatory Room and Toki Messe are also within 15 minutes. Niigata Station is 12 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ANA Crowne Plaza Niigata by IHG Reviews

9.0

Wonderful

9.0

Cleanliness

8.0

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 468 out of 841 reviews
Rating 8 - Good. 285 out of 841 reviews
Rating 6 - Okay. 57 out of 841 reviews
Rating 4 - Poor. 23 out of 841 reviews
Rating 2 - Terrible. 8 out of 841 reviews

Reviews

Verified

10/10 Excellent

Roy

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place to stay. Large comfortable room with great views over the city. Friendly staff. A bit of a walk from the station but close to a large shopping centre.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Hiroyuki

Liked: Cleanliness, property conditions & facilities
Good location, good room
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick walk to the shopping area… very nice breakfast in the morning…enjoyed my stay
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and friendly staff.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast menu was great. All service personnel we interacted with were outstanding. American hotel workers should be trained by their Japanese counterparts.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Tjung-Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, friendly staff, nice location.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

JIANDONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel with very good service.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was amazing and the English support from the staff was top class.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Chee Seng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional style hotel with top class service.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Kubilay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay with clean and nice rooms. Also a gym where you can work out.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very relaxing place.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Yuka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and professional!
Stayed 1 night in Jun 2025
Verified

8/10 Good

junichi

Liked: Amenities
good service, exellent staff courtesy
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular hotel, excellent staff and great stay. Nice large hotel with good sound insulation inside didn’t hear any other rooms or the outside so very good for a sleep. Also the room was large compared to a lot of other hotels. Fast elevators. Everything you need within walking distance.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Glen

Hotel was about a 15 minute walk from railway station. Check in was good. We had room 815 it was facing the water. Beds firm and were able to get bigger firmer pillows. Room size was comfortable. Breakfast was wonderful lots of choices.
View from room on a snowy day
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Cheryl

Liked: Cleanliness, property conditions & facilities
Great customer service. Lovely room but a little small. Too far to walk from station without trashing your suitcase. There are many hotels and restaurants near Niigata train station. I suggest one of them. Nothing near this property.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Sung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top class hotel

Comfortable and quiet hotel with super delicious breakfast. Friendly staffs are well organized always ready to serve the customers. My room was spacious with a beautiful river view. The Hotel was conveniently located with almost everything within the walking distance. I will certainly come back when I revisit Niigata.
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Kai Chu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hygiene and quality of the service
Stayed 1 night in Sep 2024
Verified

8/10 Good

CHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
river view and near proximity to walking across the river for more dining options. parking should be made free instead of paying
Stayed 1 night in Mar 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Good lication

Staffs are friendly, but we can hear next room guests talking. Dined at their Japanese restaurant at B1, excellent service and good quality of food. 10 minutes walk to Niigata station, good place to shop around it’s CoCoLo shopping center inside train station.
Stayed 2 nights in May 2024
Verified

8/10 Good

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has everything you need, including things you might not think you would need. Well-thought-out hotel in terms of services and amenities. Only issue i had was the hotel not receiving the deposit i paid to Expedia. Will need to check with Expedia when i get back.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast spread was by far the best I’ve had, it was not only very affordable (¥2400 if you make a reservation one day prior) and the food spread was also very varied. There were 3 types of Niigata rice to choose from, and also some of the best bread I’ve ever had. The ensuite bathroom was spacious, and the showerhead had good water pressure. The room was also big enough to open 2 medium sized luggages without having to navigate too precariously around. The traditional Shoji in the room also added more character to the room. Humidifiers and even pillows of different heights were available for rent (ANA Crowne Plaza calls it their sleep advantage), which definitely improved our sleep. Location of the hotel was also very convenient; 10mins from the train station (flat ground, easy for luggage to be pull across), 5mins from LoveLa Bandai (a mall with all the shops that you need) and multiple bus stops.
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall not bad. Felt slightly older. Could hear some stomping from room above, but minimal. Biggest issue that I am docking a star for is ac did not seem to work. Set to 15c cool, but room stayed at a constant 24c which was too hot for me. I reported, but was only offered the suggestion to turn off the ac (this did not work). Location was fine and short cab ride to different spots if needed. Staff was overall very pleasant and friendly.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean, friendly staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Satoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome
Stayed 1 night in Jan 2026