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Hotel Okura Niigata

4.0 star property
Boardwalk/promenade hotel with 6 restaurants and 24-hour front desk

Choose dates to view prices

Hotel Okura Niigata overlooks the peaceful Bandai Bridge in a prime location. Start your day at one of six on-site dining venues, use convenient dry cleaning services, and visit nearby Honcho Chuo Ichiba. Free in-room WiFi and attentive staff enhance the upscale experience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Room service
  • Laundry
The current price is €43
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Single Room, 1 Large Single Bed, Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room, 1 Large Single Bed, Smoking

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Deep-soaking bath
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Single Room, 1 Large Single Bed, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room, 1 Large Single Bed, Non Smoking

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Deep-soaking bath
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin Room, Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room, Smoking

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Deep-soaking bath
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Deep-soaking bath
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Deep-soaking bath
  • 26 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Deluxe Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Deep-soaking bath
  • 32 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Small Double Room, City View, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Small Double Room, City View, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Deep-soaking bath
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Corner Suite Room, River View, Non Smoking

Corner Suite Room, River View, Non Smoking

Corner Suite Room, River View, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Deep-soaking bath
  • 70 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, River View, Non Smoking

Deluxe Double Room, River View, Non Smoking

Deluxe Double Room, River View, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Deep-soaking bath
  • 32 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small Double Room, City View, Smoking

1 bedroom, in-room safe, desk, free WiFi

Small Double Room, City View, Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Deep-soaking bath
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Non Smoking, River View

Junior Suite, Non Smoking, River View

Junior Suite, Non Smoking, River View

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Deep-soaking bath
  • 36 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 Double Bed

Twin Room, River View, Non Smoking

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Deep-soaking bath
  • 26 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Single Room, Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Deep-soaking bath
  • 15 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Economy Single Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room, Non Smoking

8.4 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Deep-soaking bath
  • 15 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Economy Twin Room, Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Twin Room, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Deep-soaking bath
  • 23 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Economy Twin Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Twin Room, Non Smoking

8.4 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Deep-soaking bath
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds
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About the area

Map
53, Kawabata-cho 6-chome, Niigata, Niigata, 951-8053

What's nearby

  • Honcho Chuo Ichiba - 4 min walk - 0.4 km
  • Bandai Bridge - 5 min walk - 0.4 km
  • Niigata City Performing Arts Center - 15 min walk - 1.3 km
  • Niigata Prefectural Civic Centre - 16 min walk - 1.4 km
  • Toki Messe - 18 min walk - 1.6 km

Getting around

  • Niigata Station - 9 min drive
  • Niigata (KIJ) - 17 min drive

Restaurants

  • ‪らーめん 二葉 - ‬5 min walk
  • ‪ブッフェレストランつばき - ‬1 min walk
  • ‪珈琲 六曜館 - ‬5 min walk
  • ‪中国料理 桃花林 - ‬1 min walk
  • ‪Konkret Coffee＋Beer - ‬4 min walk

About this property

Hotel Okura Niigata

Upscale hotel near Bandai Bridge
Located close to Honcho Chuo Ichiba and Befco Bakauke Observatory Room, Hotel Okura Niigata provides a coffee shop/cafe, a hair salon and dry cleaning/laundry services. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. In addition to a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • Concierge services, a lift and meeting rooms
  • Wedding services, a vending machine and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 265 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and safes.
Other amenities include:
  • Bathrooms with deep-soaking baths and bidets
  • 32-inch LCD TVs with digital channels
  • Mini fridges, electric kettles and heating

Similar properties

View from room
Hotel Nikko Niigata
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 929 reviews
The price is €56
21 Dec - 22 Dec
Hotel Nikko Niigata

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,320 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,000 for adults and JPY 1,730 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Edinburgh
  • La Shinano
  • Tomizushi Zen
  • Tsubaki
  • Yahiko

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • On a river
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 15 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 3630.0 per night.
Cots (infant beds) are available for JPY 1210.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 1730 for children
  • Self-parking fee: JPY 1320 per night
  • Crib (infant bed) fee: JPY 1210.0 per night
  • Rollaway bed fee: JPY 3630.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Okura Niigata
Okura Niigata
Hotel Okura Niigata Hotel
Hotel Okura Niigata Niigata
Hotel Okura Niigata Hotel Niigata

Frequently asked questions

Is Hotel Okura Niigata pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Okura Niigata?

As of 29 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Okura Niigata on 8 Dec 2025 start from €43.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Okura Niigata?

Self-parking is available for JPY 1320 per night. Limited spots are available.

What time is check-in at Hotel Okura Niigata?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Hotel Okura Niigata?

Checkout is at 11:00 AM.

Where is Hotel Okura Niigata located?

Located in Chuo Ward, this hotel is within a 10-minute walk of Bandai Bridge and Honcho Chuo Ichiba. Niigata Prefecture Memorial Hall and Niigata City History Museum are also within 1 mi (2 km). Niigata Station is 21 minutes by foot.

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Reviews

Hotel Okura Niigata Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Location

9.0

Staff & service

8.4

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 480 out of 1012 reviews
Rating 8 - Good. 368 out of 1012 reviews
Rating 6 - Okay. 117 out of 1012 reviews
Rating 4 - Poor. 33 out of 1012 reviews
Rating 2 - Terrible. 14 out of 1012 reviews

Reviews

8/10 Good

Victor

Liked: Cleanliness, amenities
Clean, comfortable, smoke free rooms
Stayed 5 nights in Nov 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
Top notch customer service, clean and excellent breakfast buffet.
Stayed 1 night in Mar 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Niigata charm

Hotel Okura personifies ‘omotenashi’, well done 👍
Stayed 1 night in Jun 2025

10/10 Excellent

Max

Liked: Cleanliness, amenities, property conditions & facilities
The staff speaks both Japanese and English. I felt welcomed in this hotel.
Stayed 3 nights in May 2025

8/10 Good

Hirofumi

Liked: Cleanliness, staff & service, amenities
Clean room but old
Stayed 1 night in Oct 2025

8/10 Good

Jeffrey Lee

Liked: Cleanliness, staff & service
The room was big enough for two. sofa by the window was a bit past peak time. employees were very pleasant. bravo. overall it was a nice hotel and I will be back if I visit Niigata again.
Stayed 1 night in Aug 2025

8/10 Good

shane

Liked: Cleanliness, staff & service
Staff were great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Yumiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View from the room was good.
Stayed 1 night in Nov 2024

8/10 Good

Terry

Liked: Cleanliness
Good place
Stayed 3 nights in Nov 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful I like how my room I was able to view the river!
Stayed 3 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the river bank. The facilities felt outdated but still fairly well maintained. Room was large and had a nice view of the Bandai bridge. Got a cold on Sado island but I had a really nice sleep back to Niigata and felt completely recharged. Super kind and attentive staff. Parking is a bit pricy at the hotel but I had no problems finding plenty of parking lots nearby.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back

Good sized room and excellent Japanese breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Violet

Liked: Staff & service, amenities, property conditions & facilities
From check in to check out staff was on point. Always a staff to take your luggage out of taxi and take it to your room, calling a taxi for you even directing you to the breakfast buffet. All staff in hotel was amazing.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient

Welcoming staff. Convenient location. Room with a big window with a nice view of the river. Comfortable bed and bedding. Clean.
Stayed 1 night in May 2025

8/10 Good

Sherman

Liked: Cleanliness, staff & service
Hotel needs a significant refresh. Rooms were old, furniture and carpet worn. Staff were great, but accommodation were not 4 star.
Stayed 2 nights in May 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Great views over the river. Good breakfast. Nice sized room for Japan
Stayed 3 nights in Jun 2024

10/10 Excellent

RIKAKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rental bicycle service was wonderful
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
This was surely the best hotel in town when it opened. Showing signs of wear and tear (but so am I!), but still comfortable like an old sofa. The double room was spacious (by any standard, not just Japan), with room for a desk and chairs. Breakfast buffet was very good. Location overlooking the river, could walk to fish market for excellent sushi.
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Great value

Amazing views, clean and spacious room, walking distance to shops. Exceeded my expectations. Would love to stay again.
Stayed 3 nights in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WiFi problems

The location was good and the room was clean and good enough for one person. The WiFi connection was very weak, though, and I went between a weak signal to no signal my entire stay. Other than that, it was a good place to stay.
Stayed 2 nights in Jun 2025

4/10 Poor

John

Disliked: Property conditions & facilities
Not recommended. Old property needs upgrades. Not on par with Tokyo nor Kyoto Okura. Staff was good, rooms and dining sub par. Will not return. FYI have traveled to Japan 200+ times.
Stayed 4 nights in Aug 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proper old-school 80's elegance and luxury. The lobby has chandeliers and a Bell Captain's desk, and a whisky bar upstairs. The room had a writing desk with printed stationery, a built-in international plug socket and cabled internet, a nightstand with a built-in radio and a pen and notepad by the phone, and a bathroom with a phone and a bottle opener attached to the wall. Even the cleaning staff wore the maid outfits with the cute little bonnets. Live the glory days at Okura Niigata.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous trip in Niigata

It was a great trip in Niigata, especially an employee who was always around the lobby. She helped to make our trip fabulous with her tips and greetings and helping us get taxis.
Stayed 4 nights in Aug 2024

8/10 Good

YIN-FENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WiFi is very very poor.
Stayed 4 nights in Jul 2025

10/10 Excellent

Masahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be honest. My wife and I have never seen such a warm service mind and such high level hospitality staff compared to many 5 star hotels in the world. Of course, this hotel building is old. But our stay here was comfortable. This hotel is very memorable for our stay.
Stayed 4 nights in Aug 2024