Located close to Bandai Bridge and Befco Bakauke Observatory Room, Hotel Okura Niigata provides a coffee shop/cafe, a hair salon and dry cleaning/laundry services. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. In addition to a bar, guests can connect to free in-room WiFi.
Located on the waterfront, Hotel Okura Niigata is in Chuo Ward, a neighbourhood in Niigata. Notable landmarks in the area include Bandai Bridge and Niigata Prefecture Memorial Hall, and travellers wishing to experience a bit of culture can try Niigata City History Museum. Honcho Chuo Ichiba and Hakusan Park are two other places to visit that come recommended. Visit our Niigata travel guide
Located close to Bandai Bridge and Befco Bakauke Observatory Room, Hotel Okura Niigata provides a coffee shop/cafe, a hair salon and dry cleaning/laundry services. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. In addition to a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
Concierge services, a lift and meeting rooms
Wedding services, a vending machine and a 24-hour front desk
Guest reviews give top marks for the helpful staff
Room features
All 265 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and safes.
Other amenities include:
Bathrooms with deep-soaking baths and bidets
32-inch LCD TVs with digital channels
Mini fridges, heating and daily housekeeping
Awards and affiliations
Eco-certified property
This property is certified by this third-party sustainability certification scheme: Sakura Quality. For more information on what this certification requires and verifies, please visit their website.
No, only service animals are welcome at the property.
How much does it cost to stay at Hotel Okura Niigata?
As of 26 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Okura Niigata on 8 Nov 2026 start from €52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Hotel Okura Niigata?
Self-parking is available for JPY 1320 per night. Limited spots are available.
What time is check-in at Hotel Okura Niigata?
Check-in start time: 2:00 PM; check-in end time: midnight.
What time is check-out at Hotel Okura Niigata?
Checkout is at 11:00 AM.
Where is Hotel Okura Niigata located?
Located in Chuo Ward, this hotel is within 1 mi (2 km) of Honcho Chuo Ichiba, Niigata Prefecture Memorial Hall and Niigata City History Museum. Befco Bakauke Observatory Room and Hakusan Park are also within 1 mi (2 km). Niigata Station is 22 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Okura Niigata Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Excellent hotel great location great amenities would recommend 100%
Stayed 3 nights in Jan 2026
Verified review
10/10 Excellent
Chih-Hung
26 Jan 2026
Liked: Cleanliness, staff & service, amenities
Although it's a little far from the station, it was great overall. The room was a bit small, but the staff were very friendly and welcoming. It was a wonderful stay.
We enjoyed our stay here. The staff was friendly and the place was clean. We got a suite and the room was huge compared to most rooms in Japan. It overlooked the river which was an added plus.
Stayed 4 nights in Oct 2025
Verified review
8/10 Good
Mei Tuen
6 Apr 2026
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great customer services; paid good attention to customer needs. However the property a bit dated and not much facilities for tourists to enjoy like fitness center and executive lounge.
Stayed 3 nights in Apr 2026
Verified review
6/10 Okay
Casey
27 Nov 2025
Liked: Cleanliness, amenities
Not a bad hotel by any means, it's quite dated and the WiFi was terrible if I'm being honest, however, the location is within walking distance to alot of amenities, the staff is very professional and the breakfast buffet has alot of options for most families.
Slightly older hotel. but larger room and very quiet. Quite comfortable and the value of the room was high given the relatively modest cost. Breakfast buffet was excellent.
Clean room but older property. Well located on river with great view. Excellent breakfast with great service. Staff were fantastic in all departments . Close to a Lawson a with microwave and drinks machine and ice on the floor
Stayed 2 nights in Nov 2025
Verified review
10/10 Excellent
Jean
24 Dec 2025
Liked: Cleanliness, staff & service, amenities
The property got a long history with great view of Shinano River, conventional design with larger room size comparing to modern hip hotel. Their breakfast is excellent, with a variety of local produce, a must try. Front desk is friendly and helpful, thanks to Mr Chan who initiated to assist in forwarding a delayed package to Tokyo.
While it was disappointing our room wasn't ready at 11:30 am, ahead of 2 pm check in time. We were surprised with a free upgrade to full suite. Room was sparkling clean.
Great location on the river bank. The facilities felt outdated but still fairly well maintained. Room was large and had a nice view of the Bandai bridge. Got a cold on Sado island but I had a really nice sleep back to Niigata and felt completely recharged. Super kind and attentive staff. Parking is a bit pricy at the hotel but I had no problems finding plenty of parking lots nearby.
Stayed 1 night in Sep 2025
Verified review
4/10 Poor
John
27 Aug 2025
Disliked: Property conditions & facilities
Not recommended. Old property needs upgrades. Not on par with Tokyo nor Kyoto Okura.
Staff was good, rooms and dining sub par.
Will not return. FYI have traveled to Japan 200+ times.
The hotel is just a short walk from the station on the other side of the river. If you are unable to work, as we were due to an injury to my wife's knee, there were always taxis to take you wherever you wanted to go.
This is a luxury hotel and the standard matches that. Staff always very welcoming and helpful, and offered my wife a wheel chair for use in the hotel if she needed it.
I would have no hesitation in going back to the hotel again.
Also of note is that this hotel is an evacuation centre in the event of a tsunami, so a safe place to stay.
Really enjoyed myself can’t wait to visit next year.
Stayed 1 night in Apr 2026
Verified review
10/10 Excellent
Masaru
30 Dec 2025
Liked: Cleanliness, staff & service, amenities
Beautiful, nice and clean hotel with great service.
Stayed 1 night in Dec 2025
Verified review
6/10 Okay
Rebecca
25 Oct 2026
Liked: Cleanliness, staff & service
Hotel common areas well maintained and modern looking. Rooms are well worn and need to be rennovated. Bathroom is clean, but old. Room furniture scuffed and old wallpaper. Priced as 4 star, but more like 3.