Hotel Okura Niigata

4.0 star property
Guests plan their day over coffee at the café before exploring local shops or enjoying a meal at one of the six restaurants on the property

Choose dates to view prices

Hotel Okura Niigata overlooks the peaceful Bandai Bridge in a prime location. Start your day at one of six on-site dining venues, use convenient dry cleaning services, and visit nearby Honcho Chuo Ichiba. Free in-room WiFi and attentive staff enhance the upscale experience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services
The current price is €40
22 Jan - 23 Jan

Room options

Available filters for rooms
Showing 34 of 34 rooms

Standard Single Room, 1 Large Single Bed, Smoking

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Deep-soaking bath
Shower/bath combination
Bidet
Hairdryer
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Large Single Bed

Standard Single Room, 1 Large Single Bed, Non Smoking

8.4 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Deep-soaking bath
Shower/bath combination
Bidet
Hairdryer
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Large Single Bed

Standard Twin Room, Smoking

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Deep-soaking bath
Shower/bath combination
Bidet
Hairdryer
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Standard Twin Room, Non Smoking

7.0 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Deep-soaking bath
Shower/bath combination
Bidet
Hairdryer
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Deep-soaking bath
Shower/bath combination
Bidet
Hairdryer
  • 26 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

Deluxe Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Deep-soaking bath
Shower/bath combination
Bidet
Hairdryer
  • 32 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

Small Double Room, City View, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Deep-soaking bath
Shower/bath combination
Bidet
Hairdryer
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Large Single Bed

Corner Suite Room, River View, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Deep-soaking bath
Shower/bath combination
Bidet
  • 70 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 2 Large Single Beds

Deluxe Double Room, River View, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Deep-soaking bath
Shower/bath combination
Bidet
Hairdryer
  • 32 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

Small Double Room, City View, Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Deep-soaking bath
Shower/bath combination
Bidet
Hairdryer
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Double Room with Shinano River View

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

Junior Suite, Non Smoking, River View

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Deep-soaking bath
Shower/bath combination
Bidet
  • 36 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 Double Bed

Twin Room, River View, Non Smoking

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Deep-soaking bath
Shower/bath combination
Bidet
Hairdryer
  • 26 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

Economy Single Room, Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Deep-soaking bath
Shower/bath combination
Bidet
Hairdryer
  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed

Economy Single Room, Non Smoking

8.4 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Deep-soaking bath
Shower/bath combination
Bidet
Hairdryer
  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed

Economy Twin Room, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Deep-soaking bath
Shower/bath combination
Bidet
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 2 Large Single Beds

Economy Twin Room, Non Smoking

8.4 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Deep-soaking bath
Shower/bath combination
Bidet
Hairdryer
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

Economy Single Room - Smoking

  • Sleeps 1

Economy Single Room - Non-Smoking

  • Sleeps 1

Standard Single Room - Smoking

  • Sleeps 1

Standard Single Room - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 1

Economy Twin Room - Smoking

  • Sleeps 2

Economy Twin Room - Non-Smoking

  • Sleeps 2

Standard Twin Room - Smoking

  • Sleeps 3

Standard Twin Room - Non-Smoking

  • Sleeps 3

Deluxe Twin Room - Smoking

  • Sleeps 3

Deluxe Twin Room - Non-Smoking

  • Sleeps 3

Petite Double Room - Smoking

  • Sleeps 2

Petite Double Room - Non-Smoking

  • Sleeps 2

Main Building Regular Floor Standard, Twin With Bath, River View

  • Sleeps 3

Junior Suite

  • Sleeps 2

Suite

  • Sleeps 2

Standard Twin Room with Shinano River View

  • Sleeps 2
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About the area

Located on the waterfront, Hotel Okura Niigata is in Chuo Ward, a neighbourhood in Niigata. Notable landmarks in the area include Bandai Bridge and Niigata Prefecture Memorial Hall, and travellers wishing to experience a bit of culture can try Niigata City History Museum. Honcho Chuo Ichiba and Old Saito Residence are two other places to visit that come recommended.
Map
53, Kawabata-cho 6-chome, Niigata, Niigata, 951-8053

What's nearby

  • Honcho Chuo Ichiba - 4 min walk - 0.4 km
  • Bandai Bridge - 5 min walk - 0.4 km
  • Niigata City Performing Arts Center - 15 min walk - 1.3 km
  • Niigata Prefectural Civic Centre - 16 min walk - 1.4 km
  • Toki Messe - 18 min walk - 1.6 km

Getting around

  • Niigata Station - 12 min drive
  • Niigata (KIJ) - 20 min drive

Restaurants

  • ‪ブッフェレストランつばき - ‬1 min walk
  • ‪らーめん 二葉 - ‬6 min walk
  • ‪中国料理 桃花林 - ‬1 min walk
  • ‪珈琲 六曜館 - ‬6 min walk
  • ‪富寿し 膳 - ‬1 min walk

About this property

Hotel Okura Niigata

Upscale hotel near Honcho Chuo Ichiba
Located close to Bandai Bridge and Befco Bakauke Observatory Room, Hotel Okura Niigata provides a coffee shop/cafe, a hair salon and dry cleaning/laundry services. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. In addition to a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • A front desk safe, a vending machine and a lift
  • Wedding services, meeting rooms and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 265 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and safes.
Other amenities include:
  • Bathrooms with deep-soaking baths and bidets
  • 32-inch LCD TVs with digital channels
  • Mini fridges, electric kettles and heating

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,320 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,000 for adults and JPY 1,730 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Edinburgh
  • La Shinano
  • Tomizushi Zen
  • Tsubaki
  • Yahiko

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • On a river
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 15 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 3630.0 per night.
Cots (infant beds) are available for JPY 1210.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 1730 for children
  • Self-parking fee: JPY 1320 per night
  • Crib (infant bed) fee: JPY 1210.0 per night
  • Rollaway bed fee: JPY 3630.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Okura Niigata
Okura Niigata
Hotel Okura Niigata Hotel
Hotel Okura Niigata Niigata
Hotel Okura Niigata Hotel Niigata

Frequently asked questions

Is Hotel Okura Niigata pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Okura Niigata?

As of 16 Jan 2026, prices found for a 1-night stay for 2 adults at Hotel Okura Niigata on 22 Jan 2026 start from €39.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Okura Niigata?

Self-parking is available for JPY 1320 per night. Limited spots are available.

What time is check-in at Hotel Okura Niigata?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Hotel Okura Niigata?

Checkout is at 11:00 AM.

Where is Hotel Okura Niigata located?

Located in Chuo Ward, this hotel is within 1 mi (2 km) of Honcho Chuo Ichiba, Niigata Prefecture Memorial Hall and Niigata City History Museum. Old Saito Residence and Befco Bakauke Observatory Room are also within 1 mi (2 km). Niigata Station is 22 minutes by foot.

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Reviews

Hotel Okura Niigata Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 485 out of 1004 reviews
Rating 8 - Good. 362 out of 1004 reviews
Rating 6 - Okay. 109 out of 1004 reviews
Rating 4 - Poor. 34 out of 1004 reviews
Rating 2 - Terrible. 14 out of 1004 reviews

Reviews

8/10 Good

Victor

Liked: Cleanliness, amenities
Clean, comfortable, smoke free rooms
Stayed 5 nights in Nov 2025

8/10 Good

Georges

Liked: Cleanliness, amenities, property conditions & facilities
Clean room but older property. Well located on river with great view. Excellent breakfast with great service. Staff were fantastic in all departments . Close to a Lawson a with microwave and drinks machine and ice on the floor
Stayed 2 nights in Nov 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
Top notch customer service, clean and excellent breakfast buffet.
Stayed 1 night in Mar 2025

10/10 Excellent

Max

Liked: Cleanliness, amenities, property conditions & facilities
The staff speaks both Japanese and English. I felt welcomed in this hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Yumiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View from the room was good.
Stayed 1 night in Nov 2024

10/10 Excellent

Violet

Liked: Staff & service, amenities, property conditions & facilities
From check in to check out staff was on point. Always a staff to take your luggage out of taxi and take it to your room, calling a taxi for you even directing you to the breakfast buffet. All staff in hotel was amazing.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back

Good sized room and excellent Japanese breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful I like how my room I was able to view the river!
Stayed 3 nights in Apr 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient

Welcoming staff. Convenient location. Room with a big window with a nice view of the river. Comfortable bed and bedding. Clean.
Stayed 1 night in May 2025

10/10 Excellent

RIKAKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rental bicycle service was wonderful
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the river bank. The facilities felt outdated but still fairly well maintained. Room was large and had a nice view of the Bandai bridge. Got a cold on Sado island but I had a really nice sleep back to Niigata and felt completely recharged. Super kind and attentive staff. Parking is a bit pricy at the hotel but I had no problems finding plenty of parking lots nearby.
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
This was surely the best hotel in town when it opened. Showing signs of wear and tear (but so am I!), but still comfortable like an old sofa. The double room was spacious (by any standard, not just Japan), with room for a desk and chairs. Breakfast buffet was very good. Location overlooking the river, could walk to fish market for excellent sushi.
Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous trip in Niigata

It was a great trip in Niigata, especially an employee who was always around the lobby. She helped to make our trip fabulous with her tips and greetings and helping us get taxis.
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WiFi problems

The location was good and the room was clean and good enough for one person. The WiFi connection was very weak, though, and I went between a weak signal to no signal my entire stay. Other than that, it was a good place to stay.
Stayed 2 nights in Jun 2025

4/10 Poor

John

Disliked: Property conditions & facilities
Not recommended. Old property needs upgrades. Not on par with Tokyo nor Kyoto Okura. Staff was good, rooms and dining sub par. Will not return. FYI have traveled to Japan 200+ times.
Stayed 4 nights in Aug 2025

10/10 Excellent

Masahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be honest. My wife and I have never seen such a warm service mind and such high level hospitality staff compared to many 5 star hotels in the world. Of course, this hotel building is old. But our stay here was comfortable. This hotel is very memorable for our stay.
Stayed 4 nights in Aug 2024

6/10 Okay

Sile

Liked: Cleanliness, staff & service, property conditions & facilities

Underwhelming experience

Somewhat disappointing facilities for a large hotel. Very aged bedroom, no public bath. Breakfast was good and staff were very friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel in Niigata

My husband and I and our 2 friends stayed at Hotel Okura Niigata In April 2025 - 2 rooms facing the river. Rooms were spacious, clean, bright with comfortable beds and linens. The hotel & restaurant service is beyond outstanding - despite the restaurant being closed (that served Cherries Jubilee ), the hosts graciously opened the restaurant for us and their chef prepared a spectacular Cherries Jubilee dessert for the 4 of us ! The Breakfast buffet was outstanding. A wonderful assortment of hot dishes including eggs, omelets, Japanese offerings, Cappucino's , salmon, fresh fruits, croissants and salads. Taxi service was readily available. The hotel is in an excellent location downtown with easy access to see sights and restaurants. Would definitely stay again when we return to Japan
Stayed 1 night in Apr 2025

6/10 Okay

Casey

Liked: Cleanliness, amenities
Not a bad hotel by any means, it's quite dated and the WiFi was terrible if I'm being honest, however, the location is within walking distance to alot of amenities, the staff is very professional and the breakfast buffet has alot of options for most families.
Stayed 5 nights in Nov 2025

10/10 Excellent

Aleshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The staff was friendly and the place was clean. We got a suite and the room was huge compared to most rooms in Japan. It overlooked the river which was an added plus.
Stayed 4 nights in Oct 2025

10/10 Excellent

Dallas

Liked: Cleanliness, amenities, property conditions & facilities
Older property but clean and comfortable with big rooms In a lovely area next to river which was a nice walk , walking distance to shopping area and restaurants
Stayed 3 nights in Jun 2025

8/10 Good

Ying-Shing

Liked: Cleanliness, property conditions & facilities
More variety of tea bags.
Stayed 3 nights in Jul 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Niigata charm

Hotel Okura personifies ‘omotenashi’, well done 👍
Stayed 1 night in Jun 2025

8/10 Good

shane

Liked: Cleanliness, staff & service
Staff were great.
Stayed 2 nights in Sep 2024

4/10 Poor

Kwok Yan

Disliked: Cleanliness, amenities, property conditions & facilities
Non-smoking room smelled like smoke, room was old, slow and unreliable WiFi
Stayed 1 night in Dec 2025