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JR East Hotel Mets Niigata

3.0 star property
Hotel in Niigata with 24-hour front desk and restaurant

Choose dates to view prices

JR East Hotel Mets Niigata, in Chuo Ward, offers modern comfort with practical touches. The on-site restaurant serves local specialties, and the convenience store provides essentials. Free in-room WiFi, luggage storage, and attentive staff ensure a comfortable stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

About the area

Map
1-96-47 Hanazono, Chuo-ku, Niigata, 950-0086

What's nearby

  • Bandai Bridge - 17 min walk - 1.4 km
  • Toki Messe - 2 min drive - 2.1 km
  • Niigata Prefectural Civic Centre - 3 min drive - 2.7 km
  • Niigata City Performing Arts Center - 3 min drive - 2.7 km
  • Niigata City Aquarium - 4 min drive - 4.3 km

Getting around

  • Niigata Station - 2 min walk
  • Niigata (KIJ) - 26 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪そば・うどん やなぎ庵 - ‬5 min walk
  • ‪にいがた すし 海鮮家 - ‬2 min walk
  • ‪新潟クラフトビール館 - ‬4 min walk
  • ‪ぽんしゅ館 角打ち部 - ‬1 min walk

About this property

JR East Hotel Mets Niigata

Hotel near Toki Messe
Take advantage of a corner/local shop, dry cleaning/laundry services and a restaurant at JR East Hotel Mets Niigata. Guests can connect to free in-room WiFi.
Additional perks include:
  • Self-parking (surcharge), a 24-hour front desk and a lift
  • Free newspapers, 1 meeting room and luggage storage
  • A vending machine and a banquet hall
  • Guest reviews say great things about the first-rate property condition
Room features
All 197 rooms boast comforts such as air conditioning, in addition to amenities such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with bidets and shower/bath combinations
  • Electric kettles, daily housekeeping and electrical adapters/chargers

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8.6 out of 10, Excellent, 780 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per night)
  • Limited on-site parking

Food and drink

  • A restaurant

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Self-parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

JR-EAST HOTEL METS
JR-EAST METS NIIGATA
JR-EAST METS
Jr East Mets Niigata Niigata
JR East Hotel Mets Niigata Hotel
JR East Hotel Mets Niigata Niigata
JR East Hotel Mets Niigata Hotel Niigata

Frequently asked questions

Is JR East Hotel Mets Niigata pet-friendly?

No, pets are not allowed at this property.

How much is parking at JR East Hotel Mets Niigata?

Self-parking is available for JPY 1000 per night. Limited spots are available.

What time is check-in at JR East Hotel Mets Niigata?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM. After-hours check-in is not available.

What time is check-out at JR East Hotel Mets Niigata?

Checkout is at 11 AM.

Where is JR East Hotel Mets Niigata located?

Located in Chuo Ward, this hotel is within 1 mile (2 km) of Aizu Yaichi Memorial Museum, Bandai Pavilion and Bandai Bridge. Pier Bandai and Jotokuji Temple are also within 1 mile (2 km). Niigata Station is only a 2-minute walk.

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JR East Hotel Mets Niigata Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 277 out of 512 reviews
Rating 8 - Good. 185 out of 512 reviews
Rating 6 - Okay. 37 out of 512 reviews
Rating 4 - Poor. 10 out of 512 reviews
Rating 2 - Terrible. 3 out of 512 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

LORETTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You don't need to leave the train station when the weather is bad. You can find limited dining options in the station. Hotel is connected to the station. Hotel is very convenient if you don't want to walk outside the station. I thought the Niigata station would have more to do at the train stations. Disappointed the station didn't have more shopping and restaurants.

8/10 Good

Noriko

Too narrow
Stayed 5 nights in Nov 2023

10/10 Excellent

MAKI

Liked: Cleanliness, staff & service, property conditions & facilities
コインロッカーがいっぱいでチェックアウト後も荷物を預かってもらえて助かりました。
Stayed 1 night in Sep 2023

6/10 Okay

きくこ

Liked: Staff & service, amenities
LAUNDRYでエラーコードが出たときに、スタッフさんに丁寧に対応していただきました。お世話をおかけしました。ありがとうございました。
Stayed 2 nights in Aug 2023

6/10 Okay

SHUNSUKE

Liked: Cleanliness, amenities
朝食は素晴らしく美味しかったです。
Stayed 1 night in Aug 2023

8/10 Good

TETSURO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

駅に直結。

新潟駅コンコースに直結しており雨風心配ありません。 セブンイレブンも隣にあり便利です。 居酒屋なども館内にあり便利だと思います。
Stayed 1 night in Jul 2023

10/10 Excellent

Yohei

Liked: Cleanliness, staff & service, property conditions & facilities
駅直結で綺麗
Stayed 1 night in Jul 2023

10/10 Excellent

Ching Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is next to the Niigata station. Very convenient, mall next to it
Stayed 2 nights in Jul 2023

10/10 Excellent

akiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

移動が楽。

駅直結は非常に助かります。駅の工事が終わると、もっと便利になりそうです。
Stayed 1 night in Jun 2023

8/10 Good

Manabu

Liked: Cleanliness, staff & service, property conditions & facilities
新幹線からのアクセスが便利
Stayed 1 night in Jun 2023

8/10 Good

Hiroshi

Liked: Cleanliness, staff & service, property conditions & facilities
新潟駅直結（2023年5月時点）で駅工事中のため、少し迷子に。コンビニも隣接で便利。
Stayed 1 night in May 2023

10/10 Excellent

sayaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お世話になりました。

駅から直結なのでとても楽でした。 朝食も美味しくいただきましたが、朝食チケットは入り口で店員さんに渡すと思っていたのですが、セルフ？の様な感じだったので焦ってしまいましたが、満足するホテルでした。
Stayed 1 night in Apr 2023

10/10 Excellent

TAKAO

Liked: Cleanliness, staff & service, property conditions & facilities
ホテル宛に送付した個人の郵送物の受け取りに柔軟に対応いただきありがとうございました。チェックアウト後の同日の受け取りにもご了承いただき、大変助かりました。 またランドリーがあるのは非常に助かりました。
Stayed 2 nights in Mar 2023

8/10 Good

NOBUHIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅に直結していて、コンビニもすぐなので、すごく便利です。
Stayed 2 nights in Feb 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

宿泊感想

防犯の為なのか、エレベーター乗降時にカードキーを翳す手間があります。　 朝食は、ホテル内の居酒屋でした。
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置方便，JR車站一出轉彎就到，客房非常乾淨，裝修都好新，但要完全攤開大喼有少少難度，除此之外所有野都好好
Stayed 2 nights in Dec 2022

8/10 Good

Namiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
貸傘の案内が欲しかったです。

6/10 Okay

akiko

Liked: Staff & service
Disliked: Property conditions & facilities
部屋の冷蔵庫のランプが変な点滅をしていて気になった
Stayed 1 night in Sep 2022

4/10 Poor

TOSHIRO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
対応も設備も良かった。
Stayed 1 night in Sep 2022

6/10 Okay

フミタカ

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
窓際のテーブルに髪の毛があったので、清潔に不満です
Stayed 1 night in Aug 2022

6/10 Okay

Yasuhide

喫煙の部屋があるのでアクセスも良いし又利用したいと思います(^^)
Stayed 1 night in Jun 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
朝食のメニューが少ない気がする
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅のコインロッカーがいっぱいで使えず、チェックアウト後でしたがホテルに戻りお願いすると、こころよく預かってくださいました。助かりました。ありがとうございました。
Stayed 1 night in Jun 2022

8/10 Good

naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新潟駅直結で便利です。 朝ごはんも美味しかったです。
Stayed 1 night in May 2022

10/10 Excellent

NAOKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かったです。また利用します。
Stayed 1 night in May 2022