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Reviews of Arcanse by Inwood Hotels

3 out of 5
Arcanse by Inwood Hotels
10 avenue Nelly Deganne, Arcachon

Reviews

9.2

Wonderful

Rating 10 - Excellent. 86 out of 144 reviews" "
Rating 8 - Good. 53 out of 144 reviews" "
Rating 6 - Okay. 5 out of 144 reviews" "
Rating 4 - Poor. 0 out of 144 reviews" "
Rating 2 - Terrible. 0 out of 144 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jean

Stayed 1 night in Oct 2023

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Nice friendly staff and clean but the bedroom is basic No tea or coffee making facilities in the room
Stayed 1 night in Sep 2023

10/10 Excellent

Thomas Ezio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Outstanding location. Walk to everything. Free parking when still available. Pet friendly. Excellent and friendly service. Rooms a bit tight, but no reason to spend much time in your room when visiting beautiful Arcachon.
Stayed 3 nights in Aug 2023

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean modern fresh good value. Staff tip top.
A superb and well located hotel
Stayed 1 night in Jul 2023

10/10 Excellent

Richard

Stayed 1 night in Feb 2023
Response from La Direction on 31 Mar 2023
Cher Client, Nous vous remercions d’avoir partagé votre avis avec la communauté des internautes Expedia. C’est un réel plaisir de découvrir votre agréable retour suite à votre séjour dans notre établissement. En espérant vous revoir bientôt à l'Hôtel de la Plage!

10/10 Excellent

christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in superb location
Stayed 1 night in Aug 2022

6/10 Okay

Brendan

Travelled with partner
Had an issue with the room type that was booked but was resolved quickly and satisfactorily by staff who were very helpful.
Stayed 1 night in Jul 2022

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel, Good location for restaurants.
Stayed 1 night in Mar 2022

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but the room was small.
We had a nice stay at the Hotel de la Plage. Our room was on the 4th floor but was quite small. It was clean and comfortable. Staff were very friendly. It was very quiet but what would you expect in early March?
Stayed 1 night in Mar 2022

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service!
The service was amazing, our room was small but very Confortable and we had a lovely balcony that faced the street. We went in Feb, so it was low season, and the street was very peaceful. Location wise it's so close to the main train station, 5 min walk! And just as close to the pedestrian streets close to the beach. Really good. We had a small issue with our shower and we got an amazing upgrade to a lovely suite room. They were very kind and attentive and lovey to chat to. Would definitely come again.
View from the suite balcony
Suite bedroom area
Suite view
Stayed 2 nights in Feb 2022

8/10 Good

Sylvie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Very nice , beautiful room, friendly staff. Very good breakfast. Perfect location
Stayed 2 nights in Oct 2020

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything Perfect!
The hotel is very easy to access by car and has good and free parking (you can book a garage space for an extra fee). The check in was efficient and friendly in both French and English as required. The COVID-19 regulations are simple, well communicated and easy to follow. The room was very clean and tidy with a nice style that suited Arcachon. The bed was super comfortable and the bathroom clean and big by French standards. The hotel is not on the beach but it is a two minute walk away so no problem at all there. We really enjoyed our stay here and would 100% recommend!
Stayed 1 night in Jul 2020

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marie.
We were able to occupy our room when we arrived at 12.30pm which was great and were met by a very friendly person at reception. The room was very clean and it was nice to have a kettle and tea bags and two buns left each day in the room. A fridge would have been handy but overall we had a good stay and location was perfect.
Stayed 3 nights in Jul 2019

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Great hotel close to beach. Nice decor but quite small room. Lovely bathroom,good shower and comfortable beds.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RECOMMENDED! - WOULD STAY AGAIN
We have been to Arcachon before but stayed on the edge of town. The main road in suffers from long traffic jams so we decided to stay in town. This hotel proved to be a lucky find, despite costing a bit more than we normally pay. Location excellent, everything only a short walk away. Both secure undergroung parking (for a fee) and free outside parking are available. The staff are excellent, the desk is manned 24 hours, some speak english, one senior member is English (bilingual). Breakfast first class. Room quite small but larger than many in France, small safe in room, kettle etc but no fridge. The bathroom was small but stylish with a very good shower (again a rarity in parts of France). The balcony was small but adequate and the air-con coped with temperatures in the mid 30's. Wi-Fi was patchy but again adequate. Overall, for the price, one of the best rooms we have had in France.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, fresh bedrooms, super clean, decent gym, fab breakfast buffet and super lovely staff
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being able to park on-site, in an area where parking can be very difficult, was what drew us to this hotel. We are pleased we stayed there as the location is good, the room was very comfortable and the staff couldn't have been more helpful.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 312, with its calm decor and wide glass patio doors opening to the little balcony, is one of the prettiest and most comfortable rooms we have stayed in while visiting France. In fact, situated on a picturesque street, the entire hotel is quite lovely, The staff were remarkably friendly. The breakfast was delicious. There was nothing to dislike.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for the town, the beach and restaurants. Friendly and helpful staff and very comfortable room with balcony. Second time here and will probably return later this year.
Stayed 1 night in May 2019

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded expectations
Comfortable,conveniently located, free on-site parking,terrific breakfast, helpful reception
Stayed 1 night in Apr 2019

8/10 Good

Teresa

Ticked all the boxes and more....
Good reception team, always welcoming and helpful. Very convenient location, close to sea front and central covered market. Good room and shower. Great bike rental available.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Front desk outstanding ,rooms could do with update !but in all a very nice stay.
Stayed 1 night in Jun 2018

8/10 Good

Rae, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely modern hotel 5 minutes from the beach
We were greeted by an extraordinarily friendly and helpful receptionist. We were checked in within 5 minutes. Parking outside was free: a bonus. The room was very small with a comfortable bed, modern bathroom with lots of hot water, and a balcony with a view to the Arcachon Basin. Breakfast was great. Lots of choices. Including fresh fruit. Very easy to recommend.
Stayed 2 nights in Apr 2018

8/10 Good

Minyong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
Cher Client, nous vous remercions pour votre séjour. Nous sommes ravis d'avoir contribuer à votre bon séjour parmi nous. Bien cordialement. Jean-Yves ARNAUD, Directeur

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the waterfront, shops and restaurants. Clean, modern rooms. Rooms are small but alright for the price. Free parking.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We highly recommend this hotel
The hotel and staff exceeded our expectation. Seldom have a we had such friendly, caring service. The location of the hotel in the centre of a bustling holiday town with more than adequate free parking was first rate. The room was quiet and well appointed in a style appropriate for the town. The bathroom/wet room was well equipped with good quality fitting. The bedroom was a little tight (we had two dogs) but the bed was comfortable (we did ask for softer pillows - and got them immediately). Breakfast was good with a wide range of fresh food and the breakfast room was comfortable and light with a good view. Overall, we highly recommend this hotel.

10/10 Excellent

Boris, Princeton, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't beat the location.
Nice hotel close to the beach, restaurants and shopping. Hotel staff is very accommodating.

10/10 Excellent

Tim, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel near the beach
Arcachon has fantastic beaches and sea-front restaurants, and Hotel de la Plage is just a short walk from both. The hotel is modern and clean. Good buffet-style breakfast. The staff are all very friendly and helpful. We had a car so the free parking at the hotel was very welcome, but next time we would probably go by train - fast and frequent service fom Bordeaux and the station is about 10min walk from the hotel.

8/10 Good

P, Bordeaux

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to town centre with own parking facilities
A good hotel to visit Arcachon and surrounding area. It is rather basic not having a bar nor restaurant, but is more than adequate for a short stay. Good bed, clean linen and everything worked as it should.

8/10 Good

Debi, San Luis Obispo, CA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, Location, and Friendly
Hotel was very conveniently located to the boardwalk and downtown shops and restaurants and a grocery store. We had a little patio, which is always nice because rooms in France are generally small. Modern bathroom and WIFI worked. Large patio downstairs off lobby to sit outside and watch the world go by. Parking was available but very tight. Staff was very friendly and spoke English.

8/10 Good

Sooz, New York, NY, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach charm in Arcachon, France
We stayed at Hotel de la Plage on Bastille Day after two weeks in a rental apartment. Our room was charming and had an ultra-modern euro-style bath. Staff is minimal but they provide what you need if you ask. I would stay there again in a heartbeat. Reasonably priced at high season.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic value
Very helpful staff, Excellent location, Wonderfully situated room with unexpected two chair & table balcony, Comfortable bed, Hot water heater for coffee/tea, A number of nice little touches - candy on pillow, small packets of tea or coffee, etc.

8/10 Good

Steve, Dordogne, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills, just clean and friendly
We stayed just one night in the De la Plage and enjoyed the stay. The staff were very pleasant and informative. The room was small, but clean and everything worked just fine. The location is ideal being only a short walk away from the shops, restaurants and beach, but situated on a quiet road. Breakfast was a little limited for British tastes, and quite expensive given the selection, but this is not unusual for this class of hotel.

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Bon accueil mais établissement fatigué
Lit trop petit Petit-déjeuner limité bâclé Bien situé et propre avec un bon accueil
Stayed 1 night in Oct 2023

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top prijs/kwaliteit
Stayed 1 night in Sep 2023

10/10 Excellent

Charles

Stayed 1 night in Sep 2023

10/10 Excellent

Valérie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Au top !
Week-end improvisé ; accueil chaleureux et souriant, chambre propre et cosy. Literie au top et petit-déjeuner tout à fait correct. Petit bémol ; absence d’aération dans la salle de bain
Stayed 2 nights in Aug 2023

8/10 Good

Julien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien placé. Petit dej correct sans plus.
Stayed 1 night in Aug 2023

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2023

10/10 Excellent

Daniela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wir wurden sehr herzlich empfangen, das Personal an der Rezeption war sehr nett und sympathisch. Das Zimmer war zwar ziemlich klein, aber es war sehr sauber und hatte alles, was wir für diese 3 Nächte brauchten. Wir würden sehr gerne wieder in dieses Hotel kommen.
Stayed 3 nights in Jun 2023

10/10 Excellent

Esméralda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from La Direction on 8 Mar 2023
Madame, Nous vous remercions pour l’empreinte enthousiaste laissée sur Expedia suite à votre séjour chez nous. Au plaisir de votre prochaine visite! Chaleureuses salutations de toute l’équipe

8/10 Good

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un peu déçu par la chambre a la vue du prix,mais le personnel a su effacer ce défaut par leurs compétences, le côté agréable et la satisfaction qu’ils peuvent apporter aux clients dans nos demandes.
Stayed 2 nights in Jan 2023
Response from La Direction on 8 Mar 2023
Monsieur, Navré d'avoir tardé à répondre à votre gentil commentaire suite à votre séjour parmi nous, et de souligner tout particulièrement la qualité du service de notre équipe. Au plaisir de vous retrouver lors d'une prochaine visite! Cordialement

8/10 Good

GUILLAUME

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bel hotel idéalement placé
excellent séjour dans cet hotel hors saison ambiance familiale . Nous avons été chouchouté et les croissants du petit déjeuner sont délicieux
Stayed 2 nights in Jan 2023
Response from La Direction on 8 Mar 2023
Monsieur, un grand merci pour cette jolie note, et au Plaisir de vous retrouver lors d'une prochaine escale arcachonnaise!

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from La Direction on 8 Mar 2023
Cher Client, Nous vous remercions d’avoir partagé votre avis avec la communauté des internautes Expedia. C’est un réel plaisir de découvrir votre agréable retour suite à votre séjour dans notre établissement. En espérant vous revoir bientôt à l'Hôtel de la Plage!

10/10 Excellent

JEAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sejour tres agréable
Stayed 2 nights in Jan 2023
Response from La Direction on 8 Mar 2023
Monsieur, Nous vous remercions de la confiance que vous nous témoignez en partageant votre ressenti avec tous les membres Expedia. Espérant vous accueillir à nouveau à l'Hôtel de la Plage!

8/10 Good

Sarah-Yaël

Stayed 1 night in Jan 2023
Response from La Direction on 8 Mar 2023
Chère Cliente, Nous vous remercions de la confiance que vous nous témoignez en partageant votre ressenti avec tous les membres d'Expedia. Espérant vous accueillir à nouveau à l'Hôtel de la Plage!

8/10 Good

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Raphaëlle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Nous avons passé un agréable séjour, l’hôtel est proche du centre ville et de la plage. Le petit déjeuner est très copieux, la chambre très agréable. Le personnel de l’hôtel est très accueillant.
Stayed 2 nights in Dec 2022