Arcadia Terrace Holidays

Best hotel ever! The staff was incredible. The location was premium-you could be at the “bean” in a couple minutes!! The bed was so cozy. The place was clean and beautiful. There was a snack daily. It really was so fantastic!

Got pick pocketed in the elevator. I really like this hotel. Plan to return.

This is an exceptional hotel. The rooms are clean. The service is impeccable, and the products!! The signature scent is to die for. It is now a part of my life. I had to buy a candle on the way out and have already visited the online store for body wash and lotion. Well done. There are a lot of choices in Chicago, but this is now my go to. Will definitely be back!

Bartenders were really good at jobs

Great location! Would return again if I was booking a hotel for the location. Comfortable beds as well. Rooms were a bit tired (my room had broken tiles and a torn drape). The biggest issue for me was I’m a working/traveling mom and I need to pump while away. I always ask to put my ice packs in the hotel’s freezer so that I can transport my milk home without spoiling, but this hotel does not have a freezer. I was stunned. I travel for work often and have never come across a hotel without a freezer. Someone at the front desk told me the restaurant had one, but that they DEFINITELY wouldn’t let me store anything in their freezer. Out of desperation, I decided to ask them myself on my last night and explain the situation (it was only ice packs and they were in ziploc bags). I was initially told it was a liability thing and it couldn’t be done. I reiterated there was no breastmilk and they went to ask a manager who ended up allowing it, which was a huge relief. So my biggest piece of feedback for the hotel is, on behalf of all breastfeeding working/traveling moms, please get a freezer. And more microwaves. I couldn’t sterilize my pump parts because there was no microwave available so I just had to wash them and hope for the best.