North America Holidays

I stayed on NYE, just for the price alone. However upon getting there, I couldn’t be more impressed. It’s a beautiful property, my room was clean and comfortable, and the staff and manager were very kind and accommodating. This place is about to become a staple when I next find myself in the area!

Lovely staff. Incredible property. The hype is real. This is by far and away the nicest property we’ve stayed at in Manhattan in a long time.

The place is pretty nice, great location, good staff, but here's where my issues lie. I didn't appreciate the mandatory resort fee 45$ per day for water i didnt need, and a pool i didnt use. The gym was cool but i didnt use it. I feel cheated. Not to mention its unacceptable to pay for a deluxe room and not have a mini fridge to keep my drinks and food safe and cold. Overall i left feeling bitter. They should improve on those things.

The room was a little worse for wear, the door was thin and had a visible gap, which is a fire hazard. Convenient location with subway next door.

Staff was great, room was a bit on the smaller side but overall great! Really enjoyed breakfast every morning. Will definitely stay here again if I ever come back to nyc !!