Arcenant Holidays

The minute we walked in my wife tried to close the bathroom door and a piece of metal fell on her head. They gave us another room. Other than that, everything else was fine. Staff was friendly and helpful. The room they gave us was comfortable enough.

We loved the Fourviere Hotel. The former convent is in a quiet location, albeit at the top of a hill overlooking Lyon. The staff were very friendly, the food good (reflecting traditional Lyon styles) and the cleanliness of a high standard. The breakfast was plentiful. The spa is small and can get crowded at certain times, while the outside pool was very nice, along with the gardens, in which we relaxed as the weather was good. The local funicular normally runs from 5am until midnight, making the journey to and from the old town easy.

Wonderful location with lots of food options & convenient to the gare and park. A quiet hotel, 5th floor room had crampt toilet and modular shower without textured floor or grab bars. Would stay again on lower floor.

Well it's ok I guess, I mean it's very clean. The bar / restaurant staff were rude. I can only speak basic French and did my best but they don't greet you when you come in, leave you standing at the bar then 10 mins later slink over to ask you yes what do you want as if its a chore. The ladies on reception by polar opposite were lovely and very helpful. The shower holder was broken, the door handle was broken. I expected more I guess. The cleaners were lovely and it was spotless. Its situated near borolex offices in lyon and you get to walk through a lovely park past a bakery from the hotel to work. It's very near lyon train station, its very quiet. I would describe it as a business hotel. I had a comfort room you do need this as the rooms are long but very narrow. The aircon was quiet but battling against the heat. I didn't put shutters down fully as it felt like you were sleeping in a coffin not because of the size but because it felt airless and pitch black if you did this. Breakfast was OK the cakes were better than the buffet hot foods. The coffee tea machine were OK but not great. Its OK for a few days and it's safe but it's not for a holiday it was a good job that I was on a work trip.