Archville Hotels

"The cabin was beautiful. It was clean but really needs a deep clean. Places were dusty. Our issue was the AC was not cooling the cabin. We messaged the host and while waiting for a response realized the unit had frozen over. We sent pictures to show how it was frozen on the outside and inside of the unit. We received a response that she was sorry and would see about getting someone out to service the unit. We turned it completely off so it could thaw and left to go hiking. While we were away, we were asked if it was ok for someone to enter the home while we were away. We said yes and thought we would come back to a cooler feel to the cabin. When we returned the cabin was HOT. The unit was still off and we contacted the host and she said she was still trying to get someone there. I kept her informed that we did turn the unit back on but it still seemed to be struggling to cool the cabin. We have not received any response and no one showed up. Our other couple slept with their windows open each night to get relief. My husband and I pretty much slept with covers off of us and we moved to the lower level which was cooler but not comfortable. Robin was very quick to respond with questions and insights to ideas on things we could do. I am not sure what happened with communication about the reported issue. We should have had a relaxing time but it was not very relaxing when you toss and turn all night due to being hot. "

"Booked a reservation through Hotels.com and got there the night of and they told me to cancel my booking…that they were already booked up. Not sure what was going on. I wished they would have contacted me before I drove all day to get there. I had to call Hotels.com to cancel the reservation with the hotel. "

"The cabin was perfect for me and my husbands anniversary trip.Everything was clean and ready for us when we arrived. Loved the big windows and porches. Nice outdoor area with hot tub. Not far outside of blue ridge and we enjoyed the scenery while we made the drive in and out. "

"Everything was outstanding! "

"Cabin is pretty and views are stunning. Overall, enjoyed my stay. "

"Breakfast was consistently being stocked up if it ever got low. Room was clean, and A/C was working just fine. "

"Good location, close to activities, nice views, nice cabin with lots of extras. Plenty of bedrooms & baths, game room & hot tub were big bonus. Lots of outside sitting. Very clean. Quiet area."

"The dishwashers was left for us to unload when we arrived. The bed was horribly uncomfortable. The only vent in the bedroom is blocked by the bed, so sleeping was difficult due to being hot. There is no fan in the bedroom to help circulates the air.The good thing is that the owners were very kind and helpful when asked questions.The cabin is close to the river where you just walk across the property to fish or enjoy the river. The road/area was not busy. Very private. "

"Upon arrival the room smelled terrible. It was hot and dingy. When we turned the air conditioner on a horrible smelled came out and continued to squeak nonstop. The windows were absolutely filthy and the view they claim was a freeway. We were in the room 15 minutes and in that time some random person attempted to come in our room. We left and didn't end up staying. "