Reception

Reviews of Allegro Murcia Azarbe

4 out of 5
Allegro Murcia Azarbe
Avenida del Rocio 2, Murcia

Reviews

8.8

Excellent

Rating 10 - Excellent. 95 out of 221 reviews" "
Rating 8 - Good. 107 out of 221 reviews" "
Rating 6 - Okay. 15 out of 221 reviews" "
Rating 4 - Poor. 3 out of 221 reviews" "
Rating 2 - Terrible. 1 out of 221 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

jose

Travelled with family
Great accommodations. Close to almost everything.
Stayed 1 night in Mar 2024
Response from Equipo de Dirección on 4 Apr 2024
Dear José, Thank you very much for your kind feedback.It's wonderful to hear that you found our accommodations to your liking and that the hotel's proximity to local attractions contributed to the enjoyment of your stay. Our team takes great pride in offering a comfortable and convenient experience for all our guests.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo de Dirección

10/10 Excellent

Ruth

Stayed 1 night in Jul 2023

10/10 Excellent

Cais

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un buffet muy bueno!
Stayed 1 night in Oct 2022

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facilities
Stayed 1 night in Oct 2022

6/10 Okay

Pak Ling

Travelled with family
Room has good size but the hotel is a bit old. They don’t turn on any lights including the hallway all sensor lights
Stayed 1 night in Oct 2022

10/10 Excellent

Changjiang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staffs, spacious room, reasonable price!
Stayed 1 night in Jul 2022

10/10 Excellent

Laura

Stayed 1 night in Nov 2021

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel.
Stayed 1 night in Oct 2021

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
A good four star hotel
An early check in was helpful. A very nice open plan foyer. Spacious. Hotel close to a Lidl and Burger king. An extra walk will take you to a McDonald's and a Carrefour. Nearer still is a Mercado a supermarket. Nearby restaurant does a very good menu del dia. On seventh floor. The two lifts were quick and efficient. A nice touch is to have the internal key card slot illuminated so that as you enter you don't have any difficulty locating it to switch on lights etc Nice to have a window that extends the whole wall. Bright. Good view. It makes a room open up and lifts the spirits. Many hotels have subdued lighting; not so here. Comfortable chair. Decent wardrobe space. Very clean. A table with a drawer. A lot of four star hotels are reducing this aspect. Comfortable bed. Nice overhead shower. Not quite sure why the hotel opted for a plastic shower floor? The safe is fiddly to work. Powerful air conditioning that works well. Overall, a good four star level room and hotel.
Stayed 1 night in Oct 2021

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
We arrived in Murcia right at the start of the COVID-19 scare. The Spanish government just enabled a lock down on restaurants, shopping and tourist locations. We cut our holiday short in order to return home. We ended up being the last people in the hotel. The staff went out of their way to accommodate us during our stay. They prepared us a breakfast when checked out at 2:00 am. I thank them for their understanding and concern. This is a very nice hotel and we will definitely stay again when we next return to Murcia.
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price for 4*!
Great hotel, can’t think of anything bad. My only complaint would be that they put all the guests beside eachother when the hotel is empty.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , friendly, restaurant on site. Parking lot on site
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not easy to find this hotel - delete “del” from the address if you’re trying to find it via satnav
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful when we arrived. The restaurant had a good choice of food. The location was also central enough for our needs, which was just a quick over night stay on our way to Marbella.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel good. and staff good. Room spotless and bathroom. They could have varied the breakfast a bit more.Same food every day. Did not enjoy the breakfast very much. Greasy eggs and fatty spanish bacon and warm halved tomatoes. They did warm them up for me. I dont know how long they had been standing there on a plate. It is about 20/25 minutes walk to the centre of town.
Stayed 3 nights in Mar 2019

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Titanium show.
Had a great time.The hotel was in a great location ideal for the old town and the Murcia Auditorium where we saw a great show.Great night would definitely stay at this Hotel again.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but a bit far to the old town
Nice, quite and spacious room. It is 15-30 minutes walk to the old town.
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service
The hotel was ok room clean bathroom needs some upgrade mould round the bath and floor
Stayed 2 nights in Jan 2019

8/10 Good

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location not so great for the city centre, but excellent for events at the Palacio de Deportes as within walking distance. Nice hotel.
Stayed 1 night in Jan 2019

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very modern hotel Lovely big room bathroom had great shower Very clean and staff extremely helpful Only 15 minutes walk to the middle of Murcia Would stay here again and would recommend it
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great investment in Murcia
A noisy nearby disco spoiled our first night, but staff offered us another room in the morning. We discovered that the new room had much better soundproof glass and we slept wonderfully for the remainder of our stay. Free street parking was available almost in front of the hotel. The bed was superb, the towels thick, and the breakfast was very delicious (especially the bacon and roasted tomatoes). The coffee machine dispensed great coffees and the fresh walnuts were a nice treat. A pleasant 15-20 stroll into the centre. A very good supermarket across the street and a mall only 2 blocks away. The only problem was the slow draining of both the sink and shower, but we didn’t mention them until checkout. They quickly apologized. We would happily return!
Stayed 4 nights in Dec 2018

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in Murcia
The hotel is very clean and the rooms are spacious. Price was very good, probably because of the late November visit. The gastrobar cafe at the hotel seems good but it was a bit expensive so just walked out to some local places instead. If you dont mind walking, you are about 1.5km from most of good restaurants and cafe.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018

8/10 Good

Graham

Liked: Cleanliness, property conditions & facilities, room comfort
An overnight on way to Portugal, perfectly pleasant hotel. Only downside was average food / service in cafeteria of hotel.
Stayed 1 night in Sep 2018

8/10 Good

Jean, New Jersey, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy hotel for 1 day night with own underground parking. Breakfast was fine. We were on our way from Cartagena to Madrid and that was an easy stop.
Stayed 1 night in Jul 2018

10/10 Excellent

Hayley, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, welcoming stay.
Nice hotel, close to city center. Hotel staff were lovely. Facilities were clean. Hotel was easy to navigate around.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy too find & secure car park. 15 minute walk to old centre. Pity no tea/coffee in room but there often isn't in Spain

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
friendly staff .Clean room, easy to find. great value for money i would recommend this hotel

8/10 Good

Daniel, Brescia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ok easy to find and the garage very handy. Hall is minimalist and the breakfast ok for the price
Stayed 1 night in Feb 2018

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A short stay in Murcia
Reception staff were really helpful; and breakfast was really good and plentiful. The underground parking facilities were good. The hotel was spotlessly clean and the condition throughout was excellent. The hotel is a short bus-trip (or 30 minute walk) to the centre of Murcia. (The local bus is a "circular", so beware of staying on too long or one can arrive back near the hotel - it would probably be a good idea to get off for the city centre just before or after crossing the river.
Stayed 3 nights in Sep 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

bpool, uk

Liked: Staff & service
Average hotel old 4 star,
Very run down 4 star hotel,on its way back to recovery nice staff clean and good aircon.
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Rocío

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Personal agradable y atento.
Stayed 1 night in Mar 2024
Response from Equipo de Dirección on 18 Mar 2024
Apreciado Manuel,Muchas gracias por tomarse un tiempo para valorar nuestro hotel. Su opinión es muy importante para nosotros y estamos encantados de saber que disfrutó de su estancia.Nos complace enormemente saber que ha valorado positivamente la limpieza de nuestras habitaciones, el estado del hotel y el servicio recibido. Nuestro equipo se esfuerza día a día para ofrecer instalaciones bien mantenidas y un servicio atento y profesional. Estamos encantados de que haya podido disfrutar de nuestras habitaciones equipadas con ventanas insonorizadas y televisión satelital, así como de la atención personalizada que caracteriza a nuestro personal.En su próxima visita a Murcia , nos gustaría muchísimo que volviera a brindarnos su confianza. A la espera de poder darle de nuevo la bienvenida, reciba un cordial saludo. Equipo de Dirección

8/10 Good

Luis Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Restituto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Claire Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were only there for one night, to go to a concert, so can't really comment on what the hotel has to offer, but our room was big and very comfortable, the staff we met were all friendly and helpful, and reasonably priced
Stayed 1 night in Jan 2024
Response from Equipo de Dirección on 14 Jan 2024
Dear Michelle,Thank you for your positive feedback.It's wonderful to hear that the spaciousness and comfort of your room met your expectations and that our staff provided friendly and helpful service during your short stay. We're also glad to find that you found the pricing to be reasonable.We look forward to welcoming you back on a future occasion.Best regards,Equipo de Dirección

8/10 Good

Stefano Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Capodanno in Spagna
Camera ampia, ma un po' trascurata: lampadine non funzionanti, lampada staccata dal muro. Un po' perso nel nulla. Per andare direttamente in centro si attraversa un quartiere che sembra poco sicuro.
Stayed 2 nights in Jan 2024
Response from Equipo de Dirección on 6 Jan 2024
Gentile Alberto,Grazie per averci fatto conoscere la sua opinione.Siamo lieti che abbiate trovato la vostra camera spaziosa e che il servizio sia stato all'altezza delle vostre aspettative. Ci teniamo a sottolineare che la pulizia è una nostra priorità e apprezziamo il vostro riconoscimento. Riguardo alle vostre osservazioni sulle lampadine e la lampada, desideriamo assicurarvi che prestiamo grande attenzione alla manutenzione delle nostre stanze e che il comfort dei nostri ospiti è fondamentale per noi. Per quanto riguarda la posizione dell'hotel, comprendiamo le vostre preoccupazioni e vorremmo rassicurarvi che la sicurezza dei nostri ospiti è di primaria importanza; l'hotel si trova a breve distanza a piedi dal centro di Murcia e lavoriamo costantemente affinché il percorso sia percepito come sicuro e piacevole.La invitiamo a tornare nella nostra struttura, saremo sicuramente in grado di offrire un soggiorno più in linea con le sue aspettative e all'altezza delle nostre possibilità.Le porgiamo i nostri cordiali saluti.Equipo de Dirección

10/10 Excellent

josue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENCIA
Simplemente, perfecto.Desde la cálida recepción, rápido check in, amplias y limpias habitaciones...todo genial.
Stayed 1 night in Dec 2023
Response from Equipo de Dirección on 2 Jan 2024
Le agradecemos su confianza y el detalle de comentar su experiencia en esta plataforma.Nos complace enormemente saber que la recepción y el proceso de check-in cumplieron con sus expectativas y que nuestras amplias y limpias habitaciones contribuyeron a una estancia agradable. Es gratificante escuchar que cada aspecto de su visita fue del 100% de su satisfacción.Le enviamos un saludo muy cordial y le esperamos en su próxima visita.Atentamente,Equipo de Dirección

10/10 Excellent

Juan Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Bien
Stayed 1 night in Dec 2023
Response from Equipo de Dirección on 30 Dec 2023
Apreciado huésped, Nos gustaría darle las gracias por su reciente visita al Allegro Murcia Azarbe y por dedicar unos minutos a compartir sus sensaciones.Nos complace enormemente que haya encontrado la limpieza de la habitación a su satisfacción y que la condición del hotel haya cumplido con sus expectativas. Es un honor saber que tanto el servicio proporcionado por nuestro equipo como la comodidad de su habitación fueron de su total agrado. Nos esforzamos diariamente para ofrecer un ambiente acogedor y detalles como la insonorización de nuestras habitaciones, que garantizan un descanso óptimo y la privacidad que los huéspedes merecen.Le enviamos un saludo muy cordial y le esperamos en su próxima visita.Atentamente,Equipo de Dirección

8/10 Good

Rafael Garcia

Business traveller
Liked: Staff & service, room comfort
Noche de paso en Murcia
El Hotel no está nada mal, pero me he llevado una sorprendida por la cantidad de pelos sobre todo que había en el cuarto de baño. La ducha algo antigua, pero funciona. Luego la cama, televisión y el wifi bastante bien
Stayed 1 night in Nov 2023
Response from Equipo de Dirección on 14 Nov 2023
Estimado Rafael, En primer lugar, nos gustaría darle las gracias por haber elegido nuestro hotel Allegro Murcia Azarbe y por compartir su opinión sobre su experiencia con nosotros.Lamentamos leer acerca de su descontento con la limpieza de su habitación, en Barceló Hotel Group, nos esforzamos por proporcionar la eficiencia total con una correcta higiene y desinfección. Somos plenamente conscientes de que es un aspecto primordial en estos momentos y le aseguro que lo que relata no es un hecho habitual en nuestro hotel, por lo que, revisaremos en detalle que ha podido ocurrir durante su estancia. Le invitamos en una próxima ocasión a señalar cualquier imperfección al equipo para que pueda intervenir de inmediato.Le damos las gracias por compartir su opinión sobre su estancia en el Allegro Murcia Azarbe. Es maravilloso comprobar de primera mano que fuimos capaces de hacer especial su estancia. Nos encanta que nuestros clientes compartan con nosotros sus impresiones y realmente nos alegramos de que su estancia haya sido placentera.Esperamos volver a hospedarle en otra ocasión. Cordialmente,Equipo de Dirección

10/10 Excellent

Francisco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Cruz

Stayed 1 night in Oct 2023

6/10 Okay

NEFTALI

Travelled with partner
Liked: Staff & service, property conditions & facilities
La zona bastante insegura. Nos dieron una habitación con las ventanas rotas que se podían abrir desde fuera y había un pequeño pasillo exterior que comunicaba con otras habitaciones, justo en frente de la gasolinera.
Stayed 2 nights in Aug 2023
Response from Equipo de Dirección on 26 Aug 2023
Estimado Neftali,Estamos sinceramente agradecidos por el tiempo que ha dedicado en compartir su opinión sobre su reciente estancia en nuestro hotel Allegro Murcia Azarbe. Su detallada opinión nos ayudará a continuar mejorando la calidad de nuestros servicios.Nos disculpamos por los problemas técnicos que se presentaron; no hay absolutamente ninguna excusa para aquellos detalles que se pasan por alto, ya que todas las habitaciones deben ser revisadas a fondo diariamente. Ofrecer nuestro más alto nivel de hospitalidad es nuestro principal objetivo y sinceramente lamentamos no haber estado a la altura de sus expectativas en esta ocasión. Le hacemos saber que hemos compartido su feedback con nuestro equipo para asegurar que se toman las medidas necesarias para prevenir que situaciones similares ocurran en el futuro.Una vez más le damos las gracias por compartir su experiencia con nosotros y esperamos poder servirle de nuevo muy pronto.Equipo de Dirección