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Rating 10 - Excellent. 95 out of 221 reviews" "
10 - Excellent
95
Rating 8 - Good. 107 out of 221 reviews" "
8 - Good
107
Rating 6 - Okay. 15 out of 221 reviews" "
6 - Okay
15
Rating 4 - Poor. 3 out of 221 reviews" "
4 - Poor
3
Rating 2 - Terrible. 1 out of 221 reviews" "
2 - Terrible
1
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
jose
Travelled with family
3 Apr 2024
Great accommodations. Close to almost everything.
jose
Stayed 1 night in Mar 2024
Response from Equipo de Dirección on 4 Apr 2024
Dear José, Thank you very much for your kind feedback.It's wonderful to hear that you found our accommodations to your liking and that the hotel's proximity to local attractions contributed to the enjoyment of your stay. Our team takes great pride in offering a comfortable and convenient experience for all our guests.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo de Dirección
An early check in was helpful. A very nice open plan foyer. Spacious.
Hotel close to a Lidl and Burger king. An extra walk will take you to a McDonald's and a Carrefour. Nearer still is a Mercado a supermarket. Nearby restaurant does a very good menu del dia.
On seventh floor. The two lifts were quick and efficient.
A nice touch is to have the internal key card slot illuminated so that as you enter you don't have any difficulty locating it to switch on lights etc
Nice to have a window that extends the whole wall. Bright. Good view. It makes a room open up and lifts the spirits.
Many hotels have subdued lighting; not so here. Comfortable chair. Decent wardrobe space. Very clean. A table with a drawer. A lot of four star hotels are reducing this aspect. Comfortable bed. Nice overhead shower. Not quite sure why the hotel opted for a plastic shower floor?
The safe is fiddly to work. Powerful air conditioning that works well.
Overall, a good four star level room and hotel.
We arrived in Murcia right at the start of the COVID-19 scare. The Spanish government just enabled a lock down on restaurants, shopping and tourist locations. We cut our holiday short in order to return home. We ended up being the last people in the hotel. The staff went out of their way to accommodate us during our stay. They prepared us a breakfast when checked out at 2:00 am. I thank them for their understanding and concern. This is a very nice hotel and we will definitely stay again when we next return to Murcia.
The staff were very friendly and helpful when we arrived. The restaurant had a good choice of food. The location was also central enough for our needs, which was just a quick over night stay on our way to Marbella.
Hotel good. and staff good. Room spotless and bathroom. They could have varied the breakfast a bit more.Same food every day. Did not enjoy the breakfast very much. Greasy eggs and fatty spanish bacon and warm halved tomatoes. They did warm them up for me. I dont know how long they had been standing there on a plate.
It is about 20/25 minutes walk to the centre of town.
Had a great time.The hotel was in a great location ideal for the old town and the Murcia Auditorium where we saw a great show.Great night would definitely stay at this Hotel again.
very modern hotel Lovely big room bathroom had great shower Very clean and staff extremely helpful Only 15 minutes walk to the middle of Murcia Would stay here again and would recommend it
A noisy nearby disco spoiled our first night, but staff offered us another room in the morning. We discovered that the new room had much better soundproof glass and we slept wonderfully for the remainder of our stay.
Free street parking was available almost in front of the hotel.
The bed was superb, the towels thick, and the breakfast was very delicious
(especially the bacon and roasted tomatoes). The coffee machine dispensed great coffees and the fresh walnuts were a nice treat.
A pleasant 15-20 stroll into the centre.
A very good supermarket across the street and a mall only 2 blocks away.
The only problem was the slow draining of both the sink and shower, but we didn’t mention them until checkout. They quickly apologized.
We would happily return!
The hotel is very clean and the rooms are spacious. Price was very good, probably because of the late November visit. The gastrobar cafe at the hotel seems good but it was a bit expensive so just walked out to some local places instead. If you dont mind walking, you are about 1.5km from most of good restaurants and cafe.
Reception staff were really helpful; and breakfast was really good and plentiful. The underground parking facilities were good. The hotel was spotlessly clean and the condition throughout was excellent. The hotel is a short bus-trip (or 30 minute walk) to the centre of Murcia. (The local bus is a "circular", so beware of staying on too long or one can arrive back near the hotel - it would probably be a good idea to get off for the city centre just before or after crossing the river.
Apreciado Manuel,Muchas gracias por tomarse un tiempo para valorar nuestro hotel. Su opinión es muy importante para nosotros y estamos encantados de saber que disfrutó de su estancia.Nos complace enormemente saber que ha valorado positivamente la limpieza de nuestras habitaciones, el estado del hotel y el servicio recibido. Nuestro equipo se esfuerza día a día para ofrecer instalaciones bien mantenidas y un servicio atento y profesional. Estamos encantados de que haya podido disfrutar de nuestras habitaciones equipadas con ventanas insonorizadas y televisión satelital, así como de la atención personalizada que caracteriza a nuestro personal.En su próxima visita a Murcia , nos gustaría muchísimo que volviera a brindarnos su confianza. A la espera de poder darle de nuevo la bienvenida, reciba un cordial saludo. Equipo de Dirección
We were only there for one night, to go to a concert, so can't really comment on what the hotel has to offer, but our room was big and very comfortable, the staff we met were all friendly and helpful, and reasonably priced
Claire Michelle
Stayed 1 night in Jan 2024
Response from Equipo de Dirección on 14 Jan 2024
Dear Michelle,Thank you for your positive feedback.It's wonderful to hear that the spaciousness and comfort of your room met your expectations and that our staff provided friendly and helpful service during your short stay. We're also glad to find that you found the pricing to be reasonable.We look forward to welcoming you back on a future occasion.Best regards,Equipo de Dirección
Camera ampia, ma un po' trascurata: lampadine non funzionanti, lampada staccata dal muro. Un po' perso nel nulla. Per andare direttamente in centro si attraversa un quartiere che sembra poco sicuro.
Stefano Alberto
Stayed 2 nights in Jan 2024
Response from Equipo de Dirección on 6 Jan 2024
Gentile Alberto,Grazie per averci fatto conoscere la sua opinione.Siamo lieti che abbiate trovato la vostra camera spaziosa e che il servizio sia stato all'altezza delle vostre aspettative. Ci teniamo a sottolineare che la pulizia è una nostra priorità e apprezziamo il vostro riconoscimento. Riguardo alle vostre osservazioni sulle lampadine e la lampada, desideriamo assicurarvi che prestiamo grande attenzione alla manutenzione delle nostre stanze e che il comfort dei nostri ospiti è fondamentale per noi. Per quanto riguarda la posizione dell'hotel, comprendiamo le vostre preoccupazioni e vorremmo rassicurarvi che la sicurezza dei nostri ospiti è di primaria importanza; l'hotel si trova a breve distanza a piedi dal centro di Murcia e lavoriamo costantemente affinché il percorso sia percepito come sicuro e piacevole.La invitiamo a tornare nella nostra struttura, saremo sicuramente in grado di offrire un soggiorno più in linea con le sue aspettative e all'altezza delle nostre possibilità.Le porgiamo i nostri cordiali saluti.Equipo de Dirección
Simplemente, perfecto.Desde la cálida recepción, rápido check in, amplias y limpias habitaciones...todo genial.
josue
Stayed 1 night in Dec 2023
Response from Equipo de Dirección on 2 Jan 2024
Le agradecemos su confianza y el detalle de comentar su experiencia en esta plataforma.Nos complace enormemente saber que la recepción y el proceso de check-in cumplieron con sus expectativas y que nuestras amplias y limpias habitaciones contribuyeron a una estancia agradable. Es gratificante escuchar que cada aspecto de su visita fue del 100% de su satisfacción.Le enviamos un saludo muy cordial y le esperamos en su próxima visita.Atentamente,Equipo de Dirección
Apreciado huésped, Nos gustaría darle las gracias por su reciente visita al Allegro Murcia Azarbe y por dedicar unos minutos a compartir sus sensaciones.Nos complace enormemente que haya encontrado la limpieza de la habitación a su satisfacción y que la condición del hotel haya cumplido con sus expectativas. Es un honor saber que tanto el servicio proporcionado por nuestro equipo como la comodidad de su habitación fueron de su total agrado. Nos esforzamos diariamente para ofrecer un ambiente acogedor y detalles como la insonorización de nuestras habitaciones, que garantizan un descanso óptimo y la privacidad que los huéspedes merecen.Le enviamos un saludo muy cordial y le esperamos en su próxima visita.Atentamente,Equipo de Dirección
8/10 Good
Rafael Garcia
Business traveller
14 Nov 2023
Liked: Staff & service, room comfort
Noche de paso en Murcia
El Hotel no está nada mal, pero me he llevado una sorprendida por la cantidad de pelos sobre todo que había en el cuarto de baño. La ducha algo antigua, pero funciona. Luego la cama, televisión y el wifi bastante bien
Rafael Garcia
Stayed 1 night in Nov 2023
Response from Equipo de Dirección on 14 Nov 2023
Estimado Rafael, En primer lugar, nos gustaría darle las gracias por haber elegido nuestro hotel Allegro Murcia Azarbe y por compartir su opinión sobre su experiencia con nosotros.Lamentamos leer acerca de su descontento con la limpieza de su habitación, en Barceló Hotel Group, nos esforzamos por proporcionar la eficiencia total con una correcta higiene y desinfección. Somos plenamente conscientes de que es un aspecto primordial en estos momentos y le aseguro que lo que relata no es un hecho habitual en nuestro hotel, por lo que, revisaremos en detalle que ha podido ocurrir durante su estancia. Le invitamos en una próxima ocasión a señalar cualquier imperfección al equipo para que pueda intervenir de inmediato.Le damos las gracias por compartir su opinión sobre su estancia en el Allegro Murcia Azarbe. Es maravilloso comprobar de primera mano que fuimos capaces de hacer especial su estancia. Nos encanta que nuestros clientes compartan con nosotros sus impresiones y realmente nos alegramos de que su estancia haya sido placentera.Esperamos volver a hospedarle en otra ocasión. Cordialmente,Equipo de Dirección
La zona bastante insegura. Nos dieron una habitación con las ventanas rotas que se podían abrir desde fuera y había un pequeño pasillo exterior que comunicaba con otras habitaciones, justo en frente de la gasolinera.
NEFTALI
Stayed 2 nights in Aug 2023
Response from Equipo de Dirección on 26 Aug 2023
Estimado Neftali,Estamos sinceramente agradecidos por el tiempo que ha dedicado en compartir su opinión sobre su reciente estancia en nuestro hotel Allegro Murcia Azarbe. Su detallada opinión nos ayudará a continuar mejorando la calidad de nuestros servicios.Nos disculpamos por los problemas técnicos que se presentaron; no hay absolutamente ninguna excusa para aquellos detalles que se pasan por alto, ya que todas las habitaciones deben ser revisadas a fondo diariamente. Ofrecer nuestro más alto nivel de hospitalidad es nuestro principal objetivo y sinceramente lamentamos no haber estado a la altura de sus expectativas en esta ocasión. Le hacemos saber que hemos compartido su feedback con nuestro equipo para asegurar que se toman las medidas necesarias para prevenir que situaciones similares ocurran en el futuro.Una vez más le damos las gracias por compartir su experiencia con nosotros y esperamos poder servirle de nuevo muy pronto.Equipo de Dirección