Don Carlos Resort & SPA

Photo gallery for Don Carlos Resort & SPA

Primary image
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
2 outdoor pools, pool umbrellas, pool loungers

Overview of Don Carlos Resort & SPA

VIP Access

Don Carlos Resort & SPA

5.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Avda. Zurita s/n, Marbella, Malaga, 29600

Explore the area

  • Popular LocationDon Carlos Tennis & Sports Club3 min walk
  • Popular LocationVíbora Beach7 min walk
  • Popular LocationCabopino Golf Marbella8 min drive
  • AirportMalaga (AGP)37 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Marbella

Don Carlos Resort & SPA is located in Nikki Beach, a neighbourhood in Marbella, and is next to a golf course and on the beach. Marbella Theatre and Museo del Grabado are cultural highlights, and some of the area's landmarks include Marbella Old Town and Ermita del Santo Cristo de Marbella. Travelling with kids? Consider El Pinillo Beach, or check out an event or a game at Plaza de Toros Marbella. Discover the area's water adventures with waterskiing and parasailing nearby, or enjoy the great outdoors with ziplining and hiking/biking trails.

What's nearby

  • Don Carlos Tennis & Sports Club - 3 min walk
  • Víbora Beach - 7 min walk
  • Calahonda Beach - 4 min drive
  • Cabopino Beach - 4 min drive
  • Cabopino Golf Marbella - 8 min drive

Getting around

  • Fuengirola Station - 17 min drive
  • Malaga (AGP) - 35 min drive

About this property

Don Carlos Resort & SPA

Upscale hotel on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Don Carlos Resort & SPA's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.
Don Carlos Resort & SPA offers 267 accommodations with MP3 docking stations and minibars. Beds feature Egyptian cotton sheets and premium bedding. 48-inch LCD televisions come with satellite channels. Bathrooms include a bath, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a 24-hour fitness centre.

Guests aged under 16 years old are not allowed in the health club or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

DON CARLOS RESORT SPA has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, French, German, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking options include a carport and a garage
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM–11:00 AM
  • 4 restaurants and 3 coffee shops
  • 2 poolside bars, 1 beach bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Orange Beach Club
  • Ombu
  • Bahia
  • Los Naranjos
  • Sol y Sombra

Things to do

  • 24-hour fitness centre
  • 18 holes of golf
  • 2 outdoor pools
  • 9 outdoor tennis courts
  • Access to nearby health club
  • Children's pool
  • Free beach club
  • Full-service spa
  • Playground
  • Shopping
  • Tennis
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (10764 square feet of space)
  • Meeting rooms - 14

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 48-inch LCD TV
  • MP3 dock
  • Satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests age 16 and older have access to the spa's water circuit during the pool closure period (November 21-December 14).
Bookings where payment for the stay will be made on site instead of at the time of booking must be paid in full at check-in.
This hotel's restaurants and beach club are open seasonally May-September. Limited dining options are available during the remaining months.

Renovations and closures

The following facilities will be closed during January, February, March, October, November and December:
  • One of the dining venues
  • Beach
  • Children's club

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: EUR 95 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the health club or hot tub
Guests under 16 years old are not allowed in the spa

Property is also known as

Carlos Resort
Don Carlos Leisure
Don Carlos Leisure Marbella
Don Carlos Leisure Resort
Don Carlos Leisure Resort Marbella
Don Carlos Resort
Carlos Don Hotel
Don Carlos Hotel Marbella
Don Carlos Leisure Hotel Marbella
Don Carlos Leisure Resort And Spa
Don Carlos Marbella
Don Carlos Leisure Resort SPA
Don Carlos Resort & SPA Hotel
Don Carlos Resort & SPA Marbella
Don Carlos Resort & SPA Hotel Marbella

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 379 out of 683 reviews
5 - Excellent 55%
Rating 4 - Good. 216 out of 683 reviews
4 - Good 32%
Rating 3 - Okay. 61 out of 683 reviews
3 - Okay 9%
Rating 2 - Poor. 16 out of 683 reviews
2 - Poor 2%
Rating 1 - Terrible. 11 out of 683 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4.0/5

Eco-friendliness

3/5 Okay

Travelled with partner
This place was way over prices for what they offer and the service is terrible. Also the service on the beach is slow and has a very limited menu. Next time we will stay closer to Marbella.
Stayed 2 nights in Aug 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at Don Carlos was an absolute dream. The team was great and the rooms are just lovely. If you are looking to be closer to the party area Puerto Banus, you are about 20 min away. Other than that, definitely recommend!
Stayed 3 nights in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far one of the best properties and services I have ever seen. Food options are sueprb. Highly recommended. Staff is super friendly and helpful.
Stayed 3 nights in Jul 2022

1/5 Terrible

Travelled with family and small children
Disliked: Staff & service
Dishonest staff, basically to put it nicely, they are thieves. Charged me a full extra room because we had our 4 year old child with us! Imagine, my 4 year old child needs to sleep in. A room by herself!
Stayed 4 nights in Jun 2022

4/5 Good

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was beautiful, very clean, the gardens, pool areas etc were lovely. Reception and housekeeping staff were so helpful. Unfortunately the food and particularly food service was terrible. Brilliant place for bed and breakfast
Stayed 3 nights in Jun 2022