Arenales Holidays

The staff are so pleasant and helpful. Very centrally located just a couple of blocks from the main Plaza, bus line and train station.

The hotel grounds and general location exceeded expectations. The beach was such an added bonus because it’s cleaned daily and the sand and sea is great. The best attribute was the staff. Not a single unpleasant person. Everyone happy, attentive and conscientious. The negatives were that the hotel and numerous buildings and consequently feels like 3 hotels in one. The tower in the photos and then buildings around the perimeter, which I hadn’t appreciated before arrival which means there were many more holiday makers than expected. Logistically though the high quality and hard working staff ensured the consistency of good service. RUI could have also given the entertainment staff more time off which would have improved the diversity of the entertainment schedule too. For example there could have been a range of external entertainment included such as tributes and Spanish dancing rather then the same entertainment staff presenting every night albeit with enthusiasm

Lovely clean, quiet and relaxed location. Staff were lovely and very helpful.

Rooms were nice, modern and spacious with large balcony. The pool area was also nice and there is a private path to the beach. The area is quiet, you need to get a taxi/Uber/Bolt if you are going out for dinner. There is a Lidl and other supermarket 10 minute walk away. This is perfect for a couple or friends for a short break.

A special thanks to Aziz at the check in very helpful and friendly service The only issue with the hotel was the pools too busy and no service at the pool The food very basic no taste Otherwise it was good trip