Arenas Hotels

"The breakfast was a huge convenience. There were a variety of things to choose from. The staff were friendly. The room had a bunch of small ant like bugs that were crawling on everything in the room. You could see the trail coming from behind the closet. The room had areas of hair and dirt in corners of the bathroom and by the front door that were missed. The ice machine did not work on the floor that we stayed on."

"PROS clean new beautiful great staff CONS street parking"

"I wanted a refund and they wouldn’t give it to me. I left early because the location is awful and the woman who runs it is a drunk who gambles all day in front of the TV in the bar downstairs. She is an awful person. Avoid this place like the plague. Don’t ever go near here. There are stray dogs and stray roosters going all over and 5 or 6 drunks at all time downstairs. The music from the bar is pounding at all times. I am reporting them to the police for fraud and theft. Purely miserable. They should be investigated and shut down. There are not words in English that are bad enough to describe how awful the check-in woman is"

"Thanks Jose!"

"It is located inside a hospital, the entrance to the hotel lobby is the same entrance of the emergency. But the hotel was ok, useful"

"Esta propiedad la recomiendo al 100% muy linda muy espaciosa. La piscina espectacular Surma de los dueños muy amables muy gentiles, volvería al 100% para esta propiedad"

"Lugar acogedor y el personal muy atento."

"La propiedad requiere mantenimiento ya que la cerradura de la puerta no servia en una de las habitaciones y en la otra era muy dificil manejarla. No tiene ascensores y hay que subir 3 pisos por escaleras (fatal). Deberian indicar que no tiene ascensor, ya que no se advierte en la plataforma. No habia agua caliente. "

"The hotel was absolutely amazing. The family that runs the property are so caring and helpful. We were able to hang with their rescued animals, enjoy the heated pool and take in the gorgeous scenery. We will be back again!"