El Portal de San Lázaro

Property class: 3

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Located close to Santa Catalina Monastery and Arequipa Cathedral, El Portal de San Lázaro provides a free breakfast buffet, a rooftop terrace and a coffee shop/cafe. The on-site restaurant offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room

A hotel room with two beds, a nightstand with a lamp, a painting on the wall, and a bathroom door.

Twin Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

A hotel room with a large bed, wooden floor, a nightstand with a lamp, a painting on the wall, and a window with curtains.

Double Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

A hotel room with two beds, a nightstand, a lamp, a vase with flowers, and a wooden table.

Triple Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room

A hotel room with a large bed, wooden floor, a nightstand with a lamp, a painting on the wall, and a window with curtains.

Single Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
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About the area

Located in Arequipa, El Portal de San Lázaro is in the city centre. Claustros de La Compañía and Arequipa Cathedral are notable landmarks, and the area's natural beauty can be seen at Yanahuara Plaza. Arequipa Plaza de Armas and Santa Catalina Monastery are two other places to visit that come recommended. Visit our Arequipa travel guide
Map
Pasaje Violin 107 - San Lazaro, Arequipa, 4001

What's nearby

  • A red-brick alleyway with steps, potted plants, and a bell tower in the distance.
    Santa Catalina Monastery
    7 min walk - 0.6 km
  • A historic cathedral with two towers, a large mountain in the background, and a well-maintained garden with palm trees.
    Arequipa Cathedral
    12 min walk - 1.0 km
  • A historic building with two towers and a central dome, surrounded by palm trees and a fountain.
    Arequipa Plaza de Armas
    13 min walk - 1.2 km
  • A variety of hats displayed in a store.
    San Camilo Market
    18 min walk - 1.6 km
  • Yanahuara Plaza
    17 min walk - 1.4 km

Getting around

  • Arequipa Station
    7 min drive
  • Arequipa (AQP-Rodriguez Ballon Intl.)
    23 min drive

Restaurants

  • Claustro
    4 min walk
  • Chelawasi
    2 min walk
  • Zig Zag
    5 min walk
  • Pasta Canteen
    3 min walk
  • Eco Brunch
    5 min walk

About this property

El Portal de San Lázaro

  • Hotel near Santa Catalina Monastery
  • Located close to Arequipa Cathedral and Arequipa Plaza de Armas, El Portal de San Lázaro provides a free breakfast buffet, a rooftop terrace and a coffee shop/cafe. The on-site restaurant offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking
    • A round-trip airport shuttle (surcharge), tour/ticket information and a computer station
    • Concierge services, luggage storage and a 24-hour front desk
  • Room features
  • All guest rooms at El Portal de San Lázaro feature comforts, such as premium bedding, in addition to amenities, such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • LED TVs with cable channels
    • Heating, daily housekeeping and phones

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Frequently asked questions

Is El Portal de San Lázaro pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Portal de San Lázaro?

Self-parking is free at this property.

What time is check-in at El Portal de San Lázaro?

Check-in start time: noon; check-in end time: midnight.

What time is check-out at El Portal de San Lázaro?

Checkout is at 11 AM.

Does El Portal de San Lázaro provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM-11 PM on request. A fee of USD 10.00 per vehicle applies.

Where is El Portal de San Lázaro located?

Located in Historical Center, this hotel is within a 10-minute walk of Santa Catalina Monastery and Arequipa Cathedral. Arequipa Plaza de Armas and Claustros de La Compañía are also within 15 minutes. Arequipa Station is 28 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

El Portal de San Lázaro Reviews

9.2

Wonderful

9.2

Cleanliness

9.4

Location

9.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 18 out of 35 reviews
Rating 8 - Good. 17 out of 35 reviews
Rating 6 - Okay. 0 out of 35 reviews
Rating 4 - Poor. 0 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I almost don't want to leave a review so as not to further expose this adorable little gem. We didn't know what to expect, but were headed to Arequipa for a 9 day business trip and needed something affordable that we can call home base that was close to everything as well as a convenient taxi/uber pickup spot to get us to various parts of town for work, and this fit every single bill! Ridiculously friendly and warm staff, great delicious fresh breakfast (sometimes even made to order), a lovely rooftop terrace and even a relaxing outdoor area with seating on the 2nd floor as well, all centered around an adorable quaint courtyard that serves as a meeting place, comfortable work place, or just a spot to kick back and read a book. It's right near the middle of the San Lazaro district, the oldest district in Arequipa, made up of narrow white cobblestone streets and volcanic rock buildings, all within minutes walking distance to several delicious eateries, breweries and coffee shops. The facilities are surprisingly quiet, very secure, and it made for our home away from home in all the best ways, and none of the worst lol, all the perfect price. Loved it and will certainly look for availability next time we're in town. Thanks so much to the wonderful staff for accommodating all our needs.
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

one night before colca

One night stay on the way to colca canyon. Hotel is in historic centre, 10min walk to plasa the armas. Even closer are some bars and restaurants with good music and food. Room was small but clean, breakfast excellent, staff helpful and pleasant. Perfect for several nights in arequipa. Recommended. a
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Pay attention to your bags.There is no elevator.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Une belle chambre propre, quelques cheveux dans le lit à l’arrivée, douche chaude et bel emplacement. Déjeuner de base mais un personnel excessivement chaleureux et accueillant
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le mobilier extérieur offrait différents niveaux d'ensoleillement et de confort. Fauteuils, divans, chaises longues etc. La terrasse pour le déjeuner (petit déjeuner pour les français) était magnifique avec vue sur les monts enneigés. L'établissement a été rénové mais à quelques endroits les murs et les plafonds fendillent ou la peinture boursoufle. Ils devraient pouvoir corriger cela par un entretien continu.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Everything exceeded expectations. This hotel has a very homey feel. Only downside is that there is no restaurant, but many places to eat nearby.
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Staff was very friendly and even after checking out. They let you keep you luggage in a storage area in case you have a later flight. Very recommended.
Stayed 2 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All great, the place is really nice, the only small issue detected- no hot water during two days.
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nos gustó tanto, que repetimos

Las instalaciones están muy bien, situado en un buen barrio cerca de la plaza de armas, con restaurantes y bares, pero en una calle muy tranquila. Casa antigua bien restaurada y como todas, sin ascensor. Buenas vistas des de las terrazas. Exelente trato personal
Stayed 2 nights in Aug 2018
Verified review

10/10 Excellent

Beautiful and friendly hotel

We spent a couple of days there and everything was perfect. We arrived early in the morning after spending the night on a bus and they offered hot drinks straight away. They prepared our room as soon as they could and we were allowed to check in earlier than expected so we could rest. Really nice touch on their side! The place is beautifully decorated with paintings and art and it feels like a high end hotel. Beds are very comfy, bathroom clean and shower powerful. Breakfast is good (they even go to the baker to get the delicious bread first thing in the morning before they sell them out). The location is good, in a quiet street, about 10 minutes walk from the main attractions. Great stay and highly recommended.
Stayed 2 nights in Aug 2018
Verified review

8/10 Good

Bon hôtel

Hôtel situé un tout petit en dehors du centre-ville mais cela permet d’etre au calme et en quelques minutes à la plave des armes. Hôtel propre, eau chaude et petit-déjeuner correct
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Localização ótima, atendimento excelente, o que deixou a desejar foi a limpeza dos quartos.
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Ottima soluzione per visitare Arequipa. Posizione quasi centrale
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hôtel

Hôtel très propre et super service ! Un peu bruyant car les chambres donnent sur un patio intérieur et sont peu isolées, mais l hôtel est en général super
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel close to the attractions

We had a lovely stay at El Portal de San Lazaro. It’s on a quiet street off the main road, and walkable to the Plaza and the attraction. Special mention to Israel the hotel manager, who gave us excellent restaurant recommendations and was a great host. Only issue we faced was that the hotel doesn’t have central heating, and nights were cold. They did give us extra blankets, though!
Stayed 2 nights in May 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely location, beautiful interior

Perfect location in the small and windy stone streets of Arequipa. Quick walk to main square and the park. Close to all top rated attractions in AQP. Staff is great and rooms are clean and nice. Good breakfast. Really lovely to be able to walk to all we wanted to see...
Stayed 1 night in Jan 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado 100%

Es un hotel cálido, a 10 minutos de la plaza, cerca de todo son muy amables y atentos en todo momento. Sí lo recomiendo.
Stayed 2 nights in Nov 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice hotel, great location, hard bed

The hotel is very charming. Nice staff, basic rooms but quiet, bed could be more comfy. Great location. Overall, good value. would come again.
Stayed 1 night in Oct 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, right there in historical Arequipa.

Excellent staff, nice and clean room. Staff went overboard to make me feel welcome and satisfied.
Stayed 1 night in Oct 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great boutique hotel

Beautiful hotel with open architecture and multiple areas to sit and hang out outside with views of the three volcanoes. A steal at the price. 5 minute walk to the convent, 10 minute walk to the plaza de armas. Comfortable bed, plenty of hot water. Small room but with all the space outside the rooms did not mind this.
Stayed 3 nights in Aug 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We've been in Peru for seven week and this wasn't the best place we s stayed. Wish we could have stayed longer than one night.
Stayed 1 night in Aug 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Knowledgeable staff. Luxurious feel. Detail of the hotel in keeping with the feel and history of the area. Close to great restaurants and shopping.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel ordenado en todo.

Muy buen hotel...lo recomiendo.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in central Arequipa

Really nice hotel, good location (walking distance to the plaza de Armas). You definitely get good value for the price. 24-hours reception and we could leave our luggage in the hotel while trekking in the Colca Canyon, which we really appreciated. The manager is very helpful as well if you'd like to get tips on trekking tours.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ospitalità unica

Durante la nostra vacanza in Sud America, abbiamo soggiornato 3 notti in questo hotel. Abbiamo incontrato un'accoglienza e attenzione davvero unica da parte del proprietario e di tutto lo staff. Ottima anche la posizione (a due passi dal centro e da ottimi ristoranti), la pulizia e la colazione.