Bilbao Hotel Guide - Areto Nagusia/Aula Magna hotels in Bilbao, Spain.

"Probably the best hotel I have stayed in! Staff were amazing"

"I don’t know if all the rooms are the same but after a very long day and the usual stresses of flying the one thing you need is sleep. Not possible in the room I was in. Everything was great until it was time to switch the lights off. Directly above my bed was the brightest green “Exit” sign I had ever seen. No matter how I tried to position myself in the bed the bright light was beaming into my eyes. It was so bright it lit up the whole room. In the end the only thing I could do to escape it was stuff one of the long pillows between the light and the bathroom door but even then I still had to lie in a certain position to avoid the beam. Unfortunately, even though the staff was wonderful and extremely helpful I would never stay there again."

"Beautiful property with an amazing view over the port."

"Room was clean. Old and needs updating. "

"Reasonable price and convenient to the airport. Check in was a bit awkward being fully automated and I couldn't get the machine to speak anything other than Spanish eventhough other languages were possible. There were others who struggled with it as well. I also didn't get the info for how to do it beforehand. Luckily someone was available to call and assist."

"Fourth time we have stayed there over the years, it is convenient for the bridge across to Bilbao port and offers a good range of local ameities nearby providing you can find somewhere convenient to park. We could not get the air con / fan working that evening. They have upgraded the rooms compared to the previous visits and the picture accurately shows the view we had. The improvement work continues and IT IS NO ANSWER TO SAY IN SPAIN BUILDERS ARE ALLOWED TO START AS EARLY AS 8:00 WHEN WORKING IN A BUILDING. IT IS A HOTEL - GUESTS MIGHT LIKE TO SLEEP IN, THAT'S OFTEN WHAT THEY PAY FOR - IF THE HOTEL CANNOT CONTROL THE BUILDER'S START TIME (UNTIL SAY AT LEAST 9 WITH WARNING) PERHAPS THE MANAGEMENT SHOULD LOOK ELSEWHERE / PERHAPS CHANGE PROFESSIONS, AS THEY CLEARLY DO NOT UNDERSTAND THE BASICS OF RUNNING AS A HOTEL OR CLOSE PROPERLY FOR RENNOVATIONS. My suggestion that such an early start (on a Saturday morning) was not really what you'd expect from a professional hotelier was just met (from morning staff) with a shrug of shoulders. it's Spanish rules! Very welcoming Breakfast good, albeit with just one member of staff there, to check people in and find initial coffee plus attend to eberything else there are understandably longer waits then should be the case for some of the food replenishments to come out. "

"Very spacious and clean. However not a lot of restaurants around in walking distance. "

"Very nice and comfortable house. A little far from Bilbao but is ok. I will go again!!thank you to our host, everything was as promised"

"Very disappointed! Hotel advertised having a restaurant and cafeteria, neither of which were open! Hotel also advertised having wine and champagne available but were told at reception that only food and drink available was from a vending machine. As there were no bars or restaurants nearby in this industrial port area, we ended up with a packet sandwich from the vending machine! For info, it was a Friday night stay in June. "