Phoenix Hotel Guide - Arizona Railway Museum hotels in Phoenix, United States of America.

"Clean"

"It was a brand new facility. The location served our needs well."

"Very clean "

"The staff were friendly and helpful. The room was clean and quiet. Free buffet dinner and breakfast was an extra bonus. We would absolutely stay here again."

"Clean"

"Yes"

"Everything was as it should be"

"I was worried with some of the reviews. Bogus. Room is clean, staff was great, location is great. Since I was worried about the thin walls and floors I requested top floor. Was told to call the morning of for that request. I called this morning and Caitlyn locked me into the top floor. I expressed concerns of possible pet smell or fleas as we were tore up one time in a hotel in yuma. She said she'd double check but was pretty sure no recent pets in this room. That was great customer service. When we arrived at 5pm we got our top room and it was great. Clean n no smell. We then had trouble with the wifi. Went down to front desk and talked with Alyssa. She was also great. Very friendly, and polite. Explained what I needed to do and if any problems to let her know. We still had problems. After being on hold for 20 minutes I hung up and contacted Alyssa again. She said she would get in touch with tech support. 20 minutes later she called me and said tech support would call me and at the same time they did. Tech support heard the issues and within 5 minutes had them solved. I went down to ask Alyssa for thier names so I wouldn't mess up on spelling. We talked for a bit, she explained a couple of the bad reviews like that pallet bs and some others. I can say this we will be back to stay here again multiple times to visit our granddaughter in college. "

"Very nice"