Shimla Hotel Guide - Army Heritage Museum hotels in Shimla, India.

"Great stay "

"My grandfather used to have a house with Shimla so I am very familiar with the place for the last 50+ years. Willow Banks is absolutely the best value for money you can find in the city. Very clean, very well located right next to the iconic mall road, right next to the tourist lift and very good service and clean and large rooms. Also excellent food options either within the hotel or right next door. Perfect place to stay and enjoy Shimla."

"I guess you get what you pay for - so if you are only interested in a low price and not what the stay is like - ignore the rest of this. But here is a sampling of the issues. A very very steep drive in with shear drop offs (you have have an experienced driver). The website claims there are mountain views - I could not see that any room had that - I was in the largest building and top floor and there was another building standing in the way plus tall trees that obscured any view of the mountains. The staff wants to be helpful and are well intentioned but they are poorly trained. As an example - cleaning - there were empty coke and beer bottles on the balcony from the previous guests as well as cigarette ashes & candy wrappers. I asked to have this cleaned up but the staff cleaner only took away the bottles - the ashes and wrappers remained. There were cob webs in the bathroom. The facility is in shambles and needs a complete renovation (wires hanging off fan connected by cheap tape; peeling paint on doors and elsewhere, peeling fake wood laminate floors, doors that don't close properly etc). The room I had had a small padlock on the main door that first of all was very difficult to get through the latch because the latch was not in line - I had to kick the latch to get it on enough to put on the padlock. A well aimed hit with a small hammer would allow entry. Coming in, you are greeted with a massive ugly cement unfinished structure which is abandoned."

"Its a very nice property "

"Bedsheets had holes, Hotel is very down and we need to go down a steep passage to reach hotel. 25 minutes from Shimla Railway Station. 15 Minutes from Mall Road."

"Amazing place, but many steps!"

"Excellent property with wonderful and very helpful staff. Mr Niranjan was amazing and helped make our stay an exceptional experience "

"Average. Good for one night."

"Nice place for staying, very close to the Mall Road and the Ridge. And the staff, in particular Sourav and Ravi were extremely helpful and nice"