Reston Hotel Guide - ArtInsights Animation and Film Art Gallery hotels in Reston, United States of America.

"I felt welcome and it was a nice, clean room in a very nice building with great amenities!"

"Initially the tv in the room wasn’t working, but the hotel engineer was able to resolve that problem quickly and easily. The room itself was very clean and the mattress was extremely comfortable. My only issue was that the body wash in the shower was completely out - and this is the second time in a row of staying at this hotel that this was the case. I did tell the front desk clerk upon checkout since I was only staying for the one evening. Overall I love the location of this hotel and I would definitely recommend it to anyone."

"Amazing Staff. Love the proximity of where everything is. "

"Good"

"I stayed in the unit for for days and it was very poorly clean. Needed to be refreshed. Carpets were stained. Walls were dirty. Dishwasher was dirty cabinets work braid on the bottom. Overall the entire apartment needs to be refreshed"

"The condition of the apartment was not on par with the images. There were numerous maintenance issues. The apartment needs a refresh walls and baseboards were dirty. Carpets in the bedrooms were stained and lifted cabinetry. Look like there was a dog that used to live here chewed on the bottom. Also Some that I chose to ignore the apartment unit was cleaned on the surface. I felt like I had to document everything so I was not to be held responsible for someone else's damage. Also got caught in a DC snowstorm and had major billing issues with this company. Had to rebook the apartment because my flight was canceled and there was a major issue with the billing on their side. Scared the hell out of me because I wasn't going to have a unit during the snowstorm which was really unfair to scare me that way. I dealt with a representative called Bushra and she was a very nice person, the only silver lining. But these apartments need to be refreshed. Maybe someone else won't care, but it's a representation of the company. "

"The customer service provided at check-in was outstanding."

"Great location, clean room and apartment, great stay"

"Easy to get in - good communications, great location. Well worth it!"