Syracuse Hotel Guide - ArtRage Gallery hotels in Syracuse, United States of America.

"The room and common areas were in quite poor condition."

"Stay at your own risk. This place was rotten. I did not actually end up staying here. I requested- on line- as they tell you to do- to have 2 queens instead of a king. No response. They tell you to check the status of your request before you come. There is no direct number to the hotel on their website. I called the 800 number. Oh we can't help- transfer to someone else. Oh we can't help you have to call Expedia. They couldn't help but did provide a direct number to the hotel. Called and spoke to an alleged manager. He couldn't possibly help- we're all booked up- sorry. After a difficult conversation where I tried to get an answer why they tell you to make a request but have no intention of responding or honoring it, he reluctantly said he would go through reservations, "see what he could do" and call me back. This was at 10am. Having received no call back after several hours, I tried to cancel the reservation. Nope. I was past the alleged checkout time. Check in is at 3pm. This was at 1pm. How does that work? I made a reservation at another hotel, called my credit card company and disputed the charge for this room. Got a voicemail at 10pm saying they could not honor my request. Seriously? And this morning I get this email asking me how my stay was. Don't bother."

"Rooms were huge and loved the layout of the space we had."

"Everything was perfect, will be staying here again!!"

"Door would not shut. Came back to my room and door was open no house keeping around"

"Hotel was older but well maintained. "

"There were ants in the bathroom and no juice at breakfast. The dumpster outside was overflowing with trash and the fence along the parking lot looked like someone drove through it. The room smelled musty."

"Horrible neighbor. I checked into the hotel at 4pm to my surprise the hotel was old and out dated and a dirty appearance.lobby reeked of cigarettes, the breakfast food was displayed in the eating area day before. My room smelled of cigarettes and the AC did not work. HORRIBLE."

"Staff were excellent and the room was clean and comfortable. Wouldn’t include breakfast for a fee next time because it’s very restrictive. Parking is convenient and safe but is an additional hefty fee. Location is ideal for walking to everything around Armory Square."