"Simply a great place!!!
All in general.
Super good location, 150 yards from the train station, great breakfast, comfy beds, very clean.
You need nothing else."
"We had a beautiful view on the 6th floor overlooking the lake. The housekeeping services were superb, turndown service included a lovely Swiss chocolate. The nespresso pods and teas were wonderful, and we loved getting bottled waters every day! The front desk employees were so helpful at checkin, for booking a Mount Rigi excursion, recommendations for eating, and stored our bags at checkout and gave us a sweet little Lucerne treat as a parting gift. The pool with jets and sauna were also a nice way to relax between sightseeing! We would definitely stay here again!"
"Our stay at Chateau Gütsch was awesome and filled with unique experiences, especially thanks to its rich history. However, housekeeping needs improvement; our amenities weren’t topped up, and we even had to buy our own toilet paper from a nearby market. It is a memorable place to stay, but the service needs to be sharper."
"Great place to stay, nearby lots of restaurants and the train station which is good for walking around and exploring the city itself. The only thing we didn’t like was there’s no a/c unit or fans for the evenings if it’s hot. Other than that, the property is pretty good."
"The hotel was in great location. The rooms were clean and comfortable. My only complaint is that I had to go across the street for ice, their ice maker didn’t produce very much."
"Das Personal an der Rezeption war immer freundlich und hilfsbereit.
Die Lage des Hotels ist ideal. Die Bushaltestelle vor der Tür und das Hotel ist nahe beim Zentrum von Luzern
Es ist mein zweiter Aufenthalt im IBIS Luzern und ich werde das nächste mal wenn ich in Luzern bin wieder dort übernachten."
"I had a wonderful stay, the rooms were spotless, comfortable, and well maintained. The service was excellent, and the staff were incredibly welcoming, friendly, and attentive throughout my stay. The hospitality was truly outstanding, making the entire experience memorable and enjoyable.
I would highly recommend FIVE Zurich to anyone looking for a luxurious, comfortable stay with exceptional service and warm hospitality. Definitely a 5-star experience!"